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Plumber reviews in Lansing

  • A
    Blue Wolf Concepts
    After hearing my results from the sample that I sent in I was so happy that they offered out further testing to get to know what was going on in my water. When the water speacialish came out to my home he was very respectful and punctual. He walked me through every test he was doing at my kitchen sink. Made sure that all of my questions where answered to my satisfaction.
    - Casandra M.
  • F
    FROOK PLUMBING INC
    I was very much taken advantage of by this company owner. First he told me that he and his partner had 60 years of plumbing experience, so not to worry. Then, he sent three 20 year olds to do the work. He Also said it was an "ALL-DAY" job when in fact it took three hours. He fitted prices to the estimate including a $180.00 transportation fee and I live about 3-4 miles from their office. Also, no price per labor until I got the invoice - DOES $597.00 PER HOUR OF LABOR SOUND FAIR? They also sent my late bill (they did not require me to pay at the time of service as they'd stated - more to send the excessive bill later). The owner denigrated home inspectors when I told him the inspector said I needed it done. He wouldn't have been in my house if I hadn't had an inspector tell me to get a plumber asap. The inspector said the job would be around 1,000.00; instead, my bill was over $2,000.00. I'm a single woman and am underemployed currently and they sent my bill to their attorneys!! I was forced to pay and have been so obviously taken advantage of. I don't know how the owner sleeps at night.
    - Gina G.
  • A
    Carpentry Plus Building Inc
    Everything from start to finish was done in a professional manner. All work was done in a timely fashion and I would definitely recommend them to my friends and family and I also would hire them for any future projects.
    - DENNIS B.
  • B
    Michigan Plumbing Inc
    They were the only service that answered my call on a weekend and I actually talked to a real person. The serviceman responded within 2-3 hours and cleaned my drain. He was polite, courteous and professional. He cleaned the line all the way to the road and because he encountered some tree roots, he advised they could not guarantee the work. He tried to sell me on using a camera in the line for another $150, but I declined. The charge was $224 which I felt was high, but I understand it was a weekend and they advertise they do not charge extra for weekends. He explained what he would do and the cost before he started so there was no surprise.
    - Bill W.
  • B
    FROOK PLUMBING INC
    The work was done competently. However, when we called for an estimate, we were told they wouldn't give an estimate but it was $100/hr. We figured about 3-4 hours at most. Two plumbers showed up, and I can understand why some tasks just go faster with two people working together. They were at our house 3.5 hours. When they billed us for 6 hours I was floored! As it turned out, they charged us for their travel time to and from our place, and charged us per worker. (Google maps shows Frook as a 10 minute drive but they called it 20 minutes.) They had not explained that on the phone, and it's hard to imagine that the job would have taken 6 hours (2 hours per faucet!) if it had been only one person. They did have to replace the shut-off valves (unexpected) and that required some parts; I was fine with paying for those parts. But a bill of $750 for 3 faucets seemed really excessive and a surprise. I asked for a time estimate when they arrived and they wouldn't provide it because we had bought the faucets ourselves rather than from Frook. Again I can understand that if we had bought weird, hard to install faucets they didn't want to promise that it would go quickly - odd faucet design might take longer. Yet these were apparently pretty regular faucets that they said they had no problems with. Overall, I felt a little like they figured we were wealthy and could easily afford this so they padded the bill. We are not wealthy.
    - Amy B.
  • A
    Michigan Plumbing Inc
    Dennis was prompt, professional, courteous. He explained what he could do and the cost. He advised that there was a 30 day guarantee if thee we no roots involved, in my case there were some roots, so no guarantee. He cleaned up after. My basement floor is painted and the machine vibration did scratch up the floor removing the paint in spots. I would suggest that if your floor is painted you put something under the machine.
    - Bill W.
  • A
    Hedlund Plumbing
    The technician arrived quickly and did a great job at a good price. The clog had caused the kitchen and bathroom to back drain into the bathtub, making a gross mess. The technician snaked the plug and even cleaned out the tub after . I would definitely call them again if needed
    - Ambrosia B.
  • A
    Family Rooter
    Tremendous service! I've been lucky enough to have few plumbing problems since I moved into this house 18 years ago, but have never called the same plumber twice. Called this guy yesterday, Friday, (after 5pm) hoping to get someone out Monday for a toilet clog, and he set me up for today at noon. Called at 10:45 to say he'd finished his previous job and wondered if he could come early, which he did. Since he WAS running early, I additionally asked for his opinion on a slow-running sink, which he helpfully gave. In and out within 15 minutes, very reasonable rate, this is a plumber I will definitely call again and recommend to others.
    - K J T.
  • F
    Home Inspections David E Torres
    Dave worked for us in Lansing MI about a month rehabbing a house. He seemed skilled. He said he was also a home inspector. He offered to make us custom cabinets, we paid half about a month ago. $600.00 He has not given us cabinets or returned the money. As of today, JUNE 4 He doesn���t answer the phone any more when I call or text. He had place here in Lansing he was living on Maryland, he doesnt answer the door, I think he is gone now. On google I found the Grand Rapids address and a report of where he stole from someone in a similar way.
    - jane d.
  • F
    Hedlund Plumbing
    I called and said I needed a new water heater. I asked if someone could come out and give me an estimate for a 40 gallon one installed. Michelle that answered the phone said she could give me a price over the phone. I said ok and that was a mistake on my part. She quoted me a price for that included the water heater installed and the necessary township permit. Also she gave me the price of new venting for the heater, if it was needed. I agreed to the price and she said they could be out in two days. The installation went well, the guys were courteous and professional, but when Brian gave me the bill, all was not ok. The bill was for twice what I was quoted on the phone two days earlier. My mistake was not getting the price in writing before the work was done. To me this all was a bait and switch. My advice is if you hire this company, GET the price for what is to be done IN writing before any work is performed.
    - David H.
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Plumbers in Lansing

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