Geek Squad - Best Buy

Founded 1994 • Angie's List since October 2010

B Rated | 8 Reviews

Description

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores. ...

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Dick's Appliance Service

We Work in a 20 Mile Radius from Lansing's Eastside. We do not service foreign brands such as Samsung, Bosch, etc. We Work on Most Makes & Models, Specializing in Kenmore, Maytag, Whirlpool, GE & Frigidaire. Let Us Know You Found Us Online for an Additional Discount. For Your Convenience We Can Service Your Needs After 5 PM M-F & Saturdays by Appointment. Operational Hours: Monday Through Friday - 9:00 AM-5:00 PM

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Verified Reviews

A few reviews for this pro…

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RATED

01/12/2015

Started out with 3rd party installers rather than Geek Squad.  Very unhappy with substandard service.  I took photos and brought them into the store with a written report about the installers lack of enthusiasm and expertise.  Best Buy refunded my money and sent a real Geek Squad Agent out to house for installation.  Best Buy almost lost this customer, but they righted the wrong.  Will continue to...

DESCRIPTION OF WORK
TV and sound bar installation.  Window period 8 am to 12 pm.  The first week in December 2014, week after Black Friday.

CATEGORY home theater design,tv repair

F

RATED

08/19/2013

Badly, would not use or buy from Best Buy again. Even after repair computer never worked right

DESCRIPTION OF WORK
Repaired computer.        

CATEGORY computer repair

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RATED

07/27/2012

My mother also purchased a refrigerator in April, 2012 and I can’t say enough good things about them.  They pick up the old appliance for free and deliver the new ones free of cost also.  They are really good and they price match with other companies, with the lowest price.

DESCRIPTION OF WORK
I used Best Buy to buy a washing machine.

CATEGORY appliance sales

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RATED

05/31/2012

They are the only appliance place in the area right now and I am happy with their service. The only thing I would give them a bad rating on is their billing. We have  purchased Tv's  and other stuff there. They used to have their own billing and you had so many years to pay it off and they would apply your payments to the no interest. Now they don't do that, they apply it to first thing you bought...

DESCRIPTION OF WORK
I used Best Buy to purchase my computer about four years ago.

CATEGORY computer sales

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RATED

10/12/2011

One was a laptop and the other was a computer.  We really trust them.  That's why we go there.  They always seem to know what they're talking about.  We haven't had to use their service much.  However, we have gone there for some advice and they have always been really helpful.  We always have a great experience with them.

DESCRIPTION OF WORK
We bought two computers from Best Buy.

CATEGORY computer sales

Services Offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Emergency Service
No
Warranties
90 days