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Concrete Repair reviews in Lansing

  • A
    Concrete R Us
    I hired Concrete 'R Us again after they replaced my front porch slab in 2014. The crew is very courteous, prompt, professional, and always a pleasure to work with. The new slab is a major improvement to my rear porch. I highly recommend them, and look forward to doing business with them in the future.
    - Michael W.
  • A
    Barnett Construction
    We hired Mr. Barnett to fix a steep driveway. He and his crew were excellent! They were very detail minded and even did a few 'extras' that they thought would help us out. The crew was knowledgeable and friendly. They explained everything as they did the work. They did all of this at a great price. I would HIGHLY recommend them!!
    - Jackie F.
  • F
    Let me be clear. The work was never done. Clark told me he would do the job but somehow his phone stopped working. I called him once to let him know I was ready to have the job done. He told me he'd have a better handle on when he could do the job by the end of the week. My assumption was, the timetable was based on weather. Fair enough. I called twice thereafter leaving voicemails that were never returned. As I stands now, 2 1/2 weeks after the estimate, I have yet to hear from Clark. Bottom line for me..........Never waste my time. My time is as valuable. You Mr. Montague have done then unforgivable. You wasted my time. I wouldn't have your company do the work now if it was free. Stay away from this loser unless you have a very large job offering a very sizeable profit to Montague. He'll probably answer your phone call under those circumstances. Clark Montague's word is likely as worthless as his integrity. By the way, I didn't decide to go with Montague because he was the cheapest. Actually he was the highest quote. I was relying on Angie's list and was willing to pay more for the reputation. Now both Angie's list and Montague have a reputation, tarnished at that.
    - Bruce F.
  • A
    This is a delayed review. Last spring I had Able Concrete replace my blacktop driveway. I chose Able in part based on their excellent reviews on Angie���s List and the fact they were one of the two contractors that actual showed up for the initial meeting when promised. Able was not the lowest bid, but still was competitive and the cost was based on detailed measurements. The lowest bidder did not even measure the driveway when he gave me the estimate. The crew arrived when scheduled. Unfortunately, that spring was our monsoon season. I was very pleased Able. They did not rush the job just to get it done. They waited until the ground had properly dried before laying down the foundation and pouring the concrete. This professionalism produced excellent results. The drive looked great and it held up to our Michigan winter. This spring I had some more work done to my house. The driveway supported some heavy equipment with no problem. I very pleased with the driveway and would strongly recommend Able Concrete.
    - Wolfgang M.
  • F
    I paid half down to reserve my date to get the driveway done. The day before the date, I finally called them and they pushed back install date 2 months. By the time they were coming back out, I had taken a job out of state and was moving and cancelled my install. They said they would return the money and never did. I have called multiple times since then and it has now been 6 months and I am out $3300. They robbed me of my money and refuse to call me back. Do not pay them a dime! You will not get it back. It didnt even reserve the date. Ironically, if they just would have installed by the date planned, I would never had to cancel the install.
    - Katie H.
  • D
    Woodstone Builders
    We sent a letter to Eric Collar, on Jan. 19, 2016 detailing the events of the last few months of the building process. ��Eric had hired 1 worker to do the plumbing, furnace and heat ducting. ��Eric forwarded our letter to the worker's company. ��Issues in this letter included��the following:
    �� �� ��This worker and his helpers always used the front door of our house to get to their work area in the basement. ��They made so many trips with dirty shoes that the stairway was gouged to the point that it could no longer be stained. ��This worker demonstrated he had no respect for our property. ��Eric ignored it.
    �� �� ��We ordered 3 egress windows. ��2 met code and 1 did not. ��We had been looking at a potential 4 bedroom house, but now it's 3. ��Eric said the window that had been cut to meet code had to have wood trim. We called the basement company recently and they said concrete trim could have been used.
    �� �� ��Mr. Collar seemed confused on codes when putting in the stairway. ��Originally, we had planned for 1 door at bottom of stairway. ��Once the stairs were in, there��wasn't enough clearance between the bottom stair and outside wall. Eric realized his mistake and said he had to frame it in. ��We said, "OK" because we really had no other choice at that point.
    �� �� ��The problem��worker gave us a 3" sewer pipe without giving us an option of a 4" pipe. ��He put the main sewer pipe in the wrong place, causing a 6"+ sized hole in basement wall.
    �� �� ��Eric said we would get a Tappan furnace (highly rated), but later the worker installed a Rheem furnace instead. ��We found out later it hadn't been registered and worker hadn't done it himself and didn't mention anything to us to do it, so we lost 5 years of our warranty on the furnace. ��Once he had furnace running, he had to order a part that was missing and let furnace run hard as a space heater for 2 weeks waiting for the part so he could get the heat ducting in, which may have taken years off lifetime of furnace. ��Eric did nothing about this.
    �� �� ��Worker put the register in the wrong place in kitchen after being told several times it needed to be moved. Eric did nothing about this. ��
    �� �� ��The worker's helper (a novice) installed the bathroom vanity, but damaged it in the process. ��The worker never checked his helper's work. ��Eric resurfaced the floor in it to cover up the water damage which we approved, but we still ended up paying for a new vanity.
    �� �� ��The worker's helper installed plumbing in the kitchen which looks like a big pile of spaghetti under the sink and the worker never checked his work and Eric Collar didn't do anything about it. ��The helper didn't use clamps to tighten front of sink which damaged the counter. ��A rep. of the worker's company came later to check the work and said it was done wrong and couldn't be dug out and fixed.
    �� �� ��We said we needed 3/4" spigots on outside of house. ��The worker put in 1/2" spigots, noticed that the pressure was weak, but didn't change the size. ��This is not adequate for our ongoing blueberry "U-Pick" summer business.
    �� �� ��We wanted a water heater with 40000��BTU. ��The worker assured us our water heater would have (his words) "every bit that BTU". ��He put in a 36000 BTU. ��At this point, we let it go, because it was hard enough to get along Eric's worker��and we didn't want to make waves.
    �� �� ��As issues mounted during this project, we didn't even want to deal with the worker. ��We felt increasingly intimidated and didn't trust him. ��Eric Collar increasingly failed to support us in these conflicts. Mr. Collar wouldn't stand behind us. ��He always gave excuses for his workers and wanted us to fight our own battles. ��We don't know if the real problem worker intimidated Eric or Eric just didn't care. Eric did tell us that the worker no longer worked at that company, was let go. ��
    �� �� ��Lastly, we had over $16,000 of parts we already had before the project began��which��included, the well, septic system, kitchen cabinets and counter, 1 Andersen wall door, a bathroom vanity, water heater, light fixtures and mirrors. ��(The well and septic already here was��approved to use on the new house by the county.) ��We didn't know where that money went. ��We saved all paper work. ��We are still waiting for the counter to be replaced with the same counter we had, painting, bathroom door leveled out, and porch boards need to be replaced from last summer. I would advise to use financing through a bank on this type of project and not doing it out of pocket. That was our mistake. A bank would have stopped the project when it started going wrong. Even if you have cash, use a bank anyway.

    - Burrell K.
  • A
    D N Masonry
    David did a great job! We were really pleased and had to talk him out of tearing it out and doing it again. He saw what he considered an imperfection that we could not even see in direct sunlight! He cleaned everything up very well. He maintained the agreed-upon price even after some unexpected complications. He did not come the first time that he said and did not call until that evening. It was not an issue for us, but an earlier call would have been better. Good guy who does great work at a fair price!
    - Bonnie and John B.
  • A
    D N Masonry
    David Nelson is a very professional fellow.  He listened to the needs that I had to cover a cracked concrete front stoop and one step with Ohio Blue flagstone to match a walkway that was recently added.  When I first contracted with him his work schedule was such that he couldn't start for about 4 weeks.  He gave me a very fair quote and a 50% payment was made.  Although David was 3-4 days late in starting, he had accessional rationale.  Once he got started, he battled a terrible scourge of mosquitos and a very rainy week to get the work done.  
    I was unhappy with how recessed one stone in the center of the top step was.  I mentioned it to him and he professionally corrected the stone to my satisfaction.  He is very kind, soft-spoken, professional and conscientious.
    - Cheryl P.
  • B
    Clark, the owner, initially came out to give me an estimate. We talked about the what color would work well. I wanted stamped cement that would have a blue border to match my shutters, door and top of my porch, but it seems the only choice I had was a darker gray. The gray with the darker gray border looks nice. But I was surprised I could not get the border color I really wanted. The quote was written on the back of a business card. The original price quoted was $1950. Right before Clark started the work he called to say he needed a $100 more. His reason did not make sense, something about needing a minimum. I agreed to $100 more because I got another quote a few hundred dollars more. The crew arrived pretty much on time. I was told it would be a 2-3 day process. Right before Clark put on the seal, I asked him to fix some rough spots. There was one spot where the line between the walk part was not straight. This was fixed and it looks great. I had to ask Clark to take the wooden step away. Initially it was left behind. Again, overall Montague did a good job, A- or B+ would be my grade. After the crew left I saw they left spots in my driveway. Not sure if it is dried cement. The marks are also grey and the rain did not wash it off.
    - Paulette C.
  • C

    I was so confident that I'd be satisfied with Able doing the work that I didn't call any other concrete company for estimates. Afterall, Able does so many driveways and got A's on Angie's list. Why wouldn't I be satisfied?

    I winced when I got their estimate, but I had no idea what a job like this would cost and, thinking I was hiring the best, I decided it must be worth the price. And by the way, Able stuck to their estimate; no surprises.

    But when they got around to starting the job, communication and timeliness was a problem. The first crew came in the afternoon, 2 hours earlier than I was told they would. They did their part and left. No one on the crew told me that they were done and when I could expect the next crew to come.

    The next day no one showed up in the morning, so after 1pm I called Able to find out when the next crew would come and just as they answered the phone, the second crew showed up. I went out and talked to one of the crew about not knowing if they were coming today are not and he said that a guy named Ethan at the office was supposed to call and tell me.

    Again, the second crew left without letting me know that they were done or when the next crew would come by. And I didn't get a phone call either. The next day I had to run errands, so, since the first 2 crews had come by in the PM, I hoped that the third crew would come in the PM, too, when I would be back home.

    But about noon I called my neighbor and he said that the crew was at my house and pouring the concrete. They had come about 10:00 - about an hour after I'd left the house.

    But at last the driveway was done and looked great and I was so happy about it that I brushed aside the time/communication problems. At that point I would've given Able an A rating like so many others have done. But I decided to wait until spring to see how it held up over the winter.

    And sure enough, in April I discovered 2 hairline cracks in the cement. One goes almost the whole width of the driveway. The other is a 6 inch crack that cuts across a corner of the next concrete segment.

    I called Able about it and Mark came to look at it. He said it cracked because there was too much pine needle debris in between the two segments, but that the segments were tight enough against each other that he was confident that the crack would not get any larger.

    Since the crack was not big enough to be covered under their warranty, I was stuck. I'm no expert, but I suspect that the crack occurred because the crew did not cut away enough of a tree root that was under the cracked segment.

    So I can't give Able an A like so many others have done. But yet I've never had any other concrete company do a job for me or someone I know so that I could compare notes. May-be hairline cracks are not that unusual even on new concrete.

    - David T.
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