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Cleaning reviews in Lansing

  • B
    Healthy Homes House Cleaning, LLC
    Sandy Smuckers and her team We���re hired as I live out of state and gave the home a good cleaning through out as the new tenants claimed was happy with the pics of how it came out .Just would of liked a heads up on the holiday pay would���ve arranged for a non holiday but all in all a good service
    - Sergio S.
  • B
    Helpful Hands Cleaning Services
    We were generally happy with Helpful Hands. They cleaned well. Scheduled arrival time varied. We stopped using them because they declined to vary tasks as we needed. Such as substituting cleaning fridge and freezer for other cleaning. Their policy was to only do this as an add-on at additional charge which was not acceptable to us.
    - Lewis R.
  • A
    O'Neal's Odds and Ends
    They were very professional on the phone and sent me text and email reminders. I was called before arriving to my house for an estimate. Actually he was able to show up earlier than planned which worked out great. It was an estimate appointment but he fixed my issue right then and there. Very grateful will definitely recommend and hire again.
    - Danielle S.
  • A
    Maid in Cleveland LLC
    This is the best cleaning company my familt ever hired for my house to be asolutley spotless , having two kids and a dog in our house it gets messy.Maid of Cleveland is very efficient ,gets the job done,and very affordable.
    - Eta A.
  • F
    A Touch of Elegance Maid Service
    The first time we had a scheduled appointment, the guy called 1/2 before the appointment. He told me that his "business partner" just told me she had to go to a funeral and needed to change the appointment. I told him that I'd set aside 1/2 of my Saturday and that people know more than 1/2 an hour before they need to attend a funeral. He apologized and rescheduled for the next Saturday morning. The next Saturday, I set aside 1/2 of my day for the cleaning. NO CALL! NO SHOW! I left a voice mail and have not heard back from them two days later. I've wasted two, half days waiting for these clowns. Steer clear of these people.
    - Charles K.
  • C
    The Cleaning Authority - Lansing
    The ladies were professional, nice, prompt and the price was about right. After they had left I noticed that nothing on my bathroom counter had been cleaned. The counter looked like it was wiped down but things like toothbrush holder, paper cup holder and the wood around the mirrors were not. I did not pursue this as we were on a time limit. I also did not want to have to complain about the cleaning. The whole purpose of getting my house cleaned was that I didn't want to have to deal with it.
    - Kathie L.
  • D
    McCreary's Healthy Homes
    HOWEVER, the rug. Smelled amazing for one day until it started to smell like rotting meat, WAY worse than before. We originally asked if the rug would be fine to dry in the living room or if we should have it taken out to dry to avoid it not drying correctly & avoiding warping the hardwood, they assured. We called them & told them our issue & gave them a chance to correct it OR we wanted a refund for the rug only. Aaron Lee came with another associate and picked it up & told us they would let us know when it would be done. 3 WEEKS LATER, we call them to see where our rug is, at this point they tell us that they meant to call us a week ago but "forgot" and then were not willing to bring it back. When we said "So you're just not going to give it back" he just LAUGHED at us on the phone and my boyfriend said "you'll hear from my lawyer" and hung up. (Harsh but it was a brand new $800 rug 8x10) 20 minutes later I get a text on my phone that says "This is Aaron Lee with McCreary's Healthy Homes Inc. We're on our way with the rug" I replied "Thank you" and he replied "You're welcome! Sorry about the inconvenience." Shortly after they arrived with our rug & I was SO excited to have it back and Aaron told me they spent a lot of time on it etc etc. I thanked him & they left. I cut the ties to start unrolling it & put it back in place- until i started to smell the same smell it had before. I start looking at it closer & there was TONS of dog hair & debris on it- which you would think would be removed if they "spent alot of time on it" per Aarons claim. I called them immediately to no answer. Then I texted the same number he was texting me from and said "I just attempted to unroll the rug & I feel like if it was cleaned as much as claimed it would be free of excess dog hair & debris, which are all over the rug still & it still smells pretty bad..." to NO REPLY still from 4 days ago. I would not hire them again solely based on the lack of customer service. As much as we appreciate them coming to get the rug, I feel like it sat there for 3 weeks & there is NO way they recleaned it. I also have photos, upon request.
    - Danielle T.
  • A
    Unique Touch Housekeeping Service LLC
    Excellent! Now I have them come biweekly and they are reliable and professional. I like that they use natural cleaning products so my house smells clean and vaguely of white vinegar, instead of chemical products.
    - Anne H.
  • A
    Clear View Window Cleaning & Power Washing
    Jeff (owner) was very communicative, flexible, and punctual. When I talked to him about getting an estimate he was very friendly and it seemed he really wanted the business (as opposed to other larger companies that seem indifferent). The day before he gave me a call and confirmed the appointment and answered any questions I had. The day of, the crew showed up on time and ready to work. They went right to it and did the job in less time than originally anticipated. Throughout the job Jeff gave me updates and let me know when there were obstacles they had to overcome (our house is on a hill, which made getting to some angles difficult). Overall, I am very pleased with their work and would highly recommend this company to others.
    - Saul R.
  • B
    L & N Carpet Cleaning
    I liked their services fine.  I liked all of the people that came, except maybe one.  He was a little hard to talk to, but other than that I liked them fine.  The work that they did turned out good.  It used to be when I called them I got the same people, but now I get different people so it's a little hard to say.  But I mean, they usually do a fairly good job.  But like I said, there was one person that when I asked them to re-clean a spot, he didn't seem too happy about having to do that.  For price, they were competitive.  They're usually on time.   
    - Brenda W.
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Cleaners in Lansing

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