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Find Top-Rated Lansing Auto Repair Shops

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Auto Repair reviews in Lansing

  • A
    COOPER BODY SHOP
    This is a great company. In business several decades; spotless facility; cordial staff. They rented me a nice vehicle while mine was being repaired for only $10 a day--what a lifesaver. Then, when they didn't quite make the projected completion date for the work, they didn't charge a rental fee for the late days (only 2 days over projected finish date). On pickup day for my repaired care I accidentally arrived 30 minutes before the business opened, but there was a staff guy there and he opened up and processed my papers and payment anyway. Finally, they guaranteed the work FOR LIFE. Class act all the way. Highly recommend.
    - William R.
  • A
    Divine Auto Body
    Devine Auto Body repaired our car after getting hit in the driverside rear door and quarter panel. They repaired it in a timely fashion, and did a great job matching the quicksilver color. They even had a free loaner car that was nice, and we got our car back cleanet than before. A++
    - E V.
  • A
    GOODYEAR TIRE & RUBBER CO
    I have bought 2 sets of tires from here, and go here for oil changes. They are very professional, and get the work done quick. They check the alignment, and everything else that a ire place should do/check. I have been going here for about 3 and a half years.
    - Robert W.
  • A
    Suburban Cadillac Collision of Lansing
    They did a very good job. In fact they are kind of relatively new. Before that, it was called Capital Cadillac. I kind of discussed it with them. This new group is really taking over and they've been quite outstanding.  It was oil change and then the different products that need to be changed at the same time. It is more than just oil and then they rotate the tires. It is about $70 all together. In fact it was on the computer. They came back and sent me a thing asking me if I was satisfied or how satisfied I was with the service. I was very satisfied. Then I had another one. That they think my car is so nice.  It is a 2011 and it is a DTS, the last it was made. I only have 24000, almost 25000 miles on the car and they would love to get a hold of it. I explained that it will not be for sale because this month I will be 92 years of age and my license is good till I am 94. I am going to keep that car because I like it. It is the last car that's made like that. I said, please don't contact me again to sell it because I am not. The cash isn't that important when I almost 92. I better have enough money to live on. I don't need that to help me. The lady did laugh and she said, 'Believe me, I won't bother you again'. It does show that they are very interested. The fact that they contacted me to be sure that I was satisfied and then the fact that they wanted to buy my car and sell me another one. That showed they were quite active. They had it listed from 1-10 and I had an 8. They did a good job. They even washed the car. It was perfect for an oil change but usually I think you have to do something more fantastic than that to be a 10. I think it's high but they do change  the fuel pumps;  3 or 4 different things that they change on it, supposedly. There is no way of proving, one way that they do or they don't. The young man that met me couldn't have been more personality-wise and trying to do the very best he could. He was a good one that they hired for that because he's not overly aggressive but he smiles a lot. You felt a little trust when you turned it over to him. Responsiveness was extremely good. I called the one day and I could either go that day or the next day. So I wanted to go the next day and, morning or afternoon? Well, being retired, I decided on the afternoon  was better. I might oversleep. He was extremely good. When I called them and got the appointment, they wanted my email address. Checking the emails in the morning, it was, 'You are scheduled to come in at 3 o'clock this afternoon', which I felt was very good. Which I think is quite unusual.
    - Rex S.
  • A
    COOPER BODY SHOP
    Great Service, timely repairs. They go over and above for customer service. The body and paint work was excellent and they even gave me my car back fully detailed inside and out. They also provided me with their own company rental car during repairs. Outstanding!
    - Ken L.
  • A
    A & J TRANSMISSIONS & AUTO RPR
    Transmission was rebuilt. Cost was $1800.00. Researching the cost on line everyone else was charging anywhere from $3000 to $5000 for the same service.  The transmission is still doing well 2 1/2 years later.  I have to take in the van to have a transmission fluid change once a year to keep the warranty. Overall they did an excellent job!
    - Mike H.
  • D
    Tripp's Auto Shop & Collision Center
    It has been over a week and nobody has called. If they are unable or unwilling to return calls and give estimates, they are not professional.
    After all the money they spend on advertising to create a good impression, it is very disappointing when communication and professionalism completely ruin a first impression. 
    So are they way too busy or was my job too small and unprofitable for them? If they ever do return my call or respond with an estimate I will update this review.
    - Ross C.
  • A
    Lyle's Collision
    I've gone to them twice now and they are excellent. I had a lady hit me in the parking lot and not only did they fix the damage on the outside of my car but they cleaned the inside of my car as well. It was wonderful. Lyle's did it easiest and best way so it would not cost so much and I think I got the best deal. They gave me a free loaner car too which was nice.
    - Sharon N.
  • A
    VISION COLLISION
    Went great. Estimated work to be 5 days, they had it done in under 2!  The rental car deal they have with enterprise was awesome!!  That helped out a lot.  They were very responsive to all my emails or calls.  They even vacuumed out the inside of my car too!!  But my favorite part was that when I walked in to their lobby/office - it didn't smell like a body shop!  Everything was clean and I wasn't afraid to touch anything or sit down :-)
    - Amanda S.
  • A
    Vision Collision
    On the original visit the staff was courteous and very helpful. They explained what needed to be done to fix the damage and gave a very reasonable estimate. After dropping off the car they transported me to pick up a rental and they arranged for a discount with the rental company. They kept me updated on the status of the car and arranged for further discounts when more damage was found on the interior of the door. The service was completed in three days and looked great.
    - sheila m.
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Auto Repair Shops in Lansing

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