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Troubleshooting Common Air Conditioning Problems

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Should I Repair or Replace my Furnace?

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Hvac Repair reviews in Kentwood

  • A
    Avalon Building Concepts
    They know their stuff. Very considerate of the interior, belongings, and exterior of my home while they replaced my roof, gutters, and blew in attic insulation. They have a good team. I was amazed at how efficient they are. Very pleased with the job. I like the color of the shingles. Looks very nice.
    - Lester A.
  • A
    Avalon Building Concepts
    It went really well. They did great work. The people working on sight were very helpful with information about the work they were doing and were friendly. We also got insulation done because we needed it and they gave us a good price because it was off season and the workers for it were already here. We also asked about a rain gutter for the back of the house, and they just added it to the list. The experience for us was easy going. They got it all done, top of the line work and clean-up, and they were real polite about coming in the house to get to the attic.
    - Carl R.
  • A
    Jacobson Heating & Cooling
    No BS, straight and to the point on the quote, when to have maintenance, etc. Gave us clear options and recommendations. A few days later, the installers showed up, nice crew, had the system installed and the old one removed by end of the day. City inspector came out, found no issues and signed off on the install. These guys don't waste your time or oversell. You can't go wrong picking Jacobson.
    - Mark P.
  • F
    Vredevoogd Heating & Cooling Inc
    From one extreme to the other. We purchased the Vredevoogd monthly club service contract because my wife doesn't like surprises. The monthly membership provides discounts for parts, an annual visit for furnace and AC, emergency repair service no matter the time. All things that are meant to put you at ease. The other "interesting" fact was Vredevoogd would not allow an annual pay, apparently they tried this and their customers questioned the "surprise" annual bill. I can't fault Vredevoogd for this, actually made sense - the average person won't notice that monthly bill, but an annual, whoa, is it worth it? Probably the reason we stayed with them as long as we did was the second visit, but the first visit should have caused us to run away. We have had 5 visits: 1) fall furnace check, 2) furnace repair, 3) AC cleanup, 4) spring AC check, 5) estimate. Visits 1) Fall Furnace Checkup - Vredevoogd tech says the water heater is old, rusting and the drain valve is clogged and should be replaced. Also indicates furnace pan is cracked and a capacitor needs to be replaced. Visit 1 rebuttal) SCARE TACTICS!! water heater is old, however, the rust in the combustion chamber is pretty mild for a 10 yo water heater, the type of rust you would see after 10 yrs of condensation, e.g. nothing out of the ordinary. The drain valve works w/o issue. Replacement price quoted is unbelievably high for a very limited warranty - any box store warranty was longer than what was included in the base quote. Visit 2) Pan replaced and capacitor replaced both legit repairs. Also installed whole house humidifier. Everything was done professionally - could I have paid less? Probably, but there was no oversell during this visit (actually was 2 visits, but all about the repair). This kept me as a customer. Visit 3) FALL- Called because Consumers Energy tech indicated we had mice in our AC with lots of damage, dead mice, ran away (seriously). Vredevoogd tech confirms we have mice, quite a common problem, cleans out AC, no indication of damage to wires. Visit 4) Spring AC Checkup - Tech shows up - mice have returned, claims wires all chewed up, would cost $800 to repair, claims unit is 12 yo and refrigerant won't be available, unit is fire hazard, etc. Tech removes nest and leaves the nest debris right below unit, does not clean up. Pics sent by tech show nest but no wire damage - tech claimed damage was under nest material. Visit 4 rebuttal) SCARE TACTICS!!! If the unit is fire hazard, yet your tech doesn't disconnect power, your tech has spread that liability to you (Vredevoogd) by the way, not one wire has chewed, the clear covering (not the colored insulation) on one wire was slightly damaged, this could have occurred at the time of install, pics attached. In previous refrigerant change overs, HVAC companies stock piled older refrigerants to service older units (charging customer more, but available). This unit has never needed a recharge. A good Furnace/AC should last 20 yrs... Visit 5) Estimate for new furnace/AC. Estimator is nice guy, but furnace/AC prices are waaay high for middle of the line unit. BTW, was pushing contractor grade unit, their company branded Amana unit and another unit not related to Amana, basically all the same price (odd, right?). Estimate was for a "premier" unit, but the discussion was about all three. Visit 5 rebuttal) seriously? 3 different units same price? that should be a flag to anyone to walk away. Perhaps he only gave me pricing on one unit, but the impression I got from the discussion was it didn't matter. SUMMARY If you don't know a thing about how the appliances work in your home, then don't trust Vredevoogd. Even if you do know how everything works, you will have to spend time to look at the perceived damage that the Vredevoogd tech has discovered and make a determination of how much "scare" was included vs. real issues.
    - Mark P.
  • A
    a+ scrubber duct cleaning
    It went great! They used the brush system whiched worked well. Having had my ducts cleaned a year ago with the company I hired using the big suction hose.it still didn���t get the residue dust left behind and it kept blowing around in my house. With scrubber duct my vents are clean and shiny with no dust residue left behind
    - matthew c.
  • A
    Vredevoogd Heating & Cooling Inc
    Each installation was done efficiently, promptly, and professionally. The installers ensured our floors were protected as they worked in our home. They cleaned up after the job, and gave excellent instruction on how to use and maintain each appliance.
    - Elizabeth M.
  • A
    Jacobson Heating & Cooling
    They did a great job!! it was very expensive but I can't say I know how mucho would have been somewhere else. They told me the service charge was going to be deducted and they were going to help me with documents for taxes deduction if I use them to replace the air-conditioning that didn't happened. I was happy with the overall process.
    - Cecilia M.
  • A
    Jacobson Heating & Cooling
    From quote, order and install took less than 48 hours! Very quick and easy process! Very, very clean job! Workmen were very pleasant and friendly! Extremely happy with the job! I cannot recommend highly enough! I will also get credit(s) from Consumers Electric soon so cost will be less than listed below. They also installed new programmable thermostat and air filtration unit as opposed to simply a furnace filter. This will improve my indoor air quality and lessen cost and frequency of filter replacement.
    - Bill P.
  • A
    Duct Works Air Duct & Dryer Vent Cleaning
    Jim arrived on time as he said he would. He explained how the process worked to my wife and then went through the house to look for all the flow and return vents. Then he did his thing with the hoses, whippers and air blowers. He created a vacuum so that no matter what he cleaned off NONE of it went else where in the house. He was extremely professional, personable and respectful of our home and furniture. When he completed the work he told us what the majority of the substances removed from the duct work as well as noting our dryer vent was really bad. There is also a noticeable difference in airflow throughout the house as a result of the cleaner vents. I will certainly use this company again and I've already recommended to one of my wife's relatives!
    - Trevor H.
  • A
    MICHIGAN BUILDING & MECH INC
    They were awesome from start to finish! They were here on time, called me when the technicians were on their way, they were super friendly and professional. I knew nothing about Michigan Building & Mechanical other than their name was on the water heater and furnace in the house I bought. I can't recommend them highly enough. Thank you!
    - Sean D.
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HVAC Contractors in Kentwood

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  • GREENCO2

    3520 Roger B Chaffee Memorial Dr SE
    Grand Rapids, Michigan