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Tile Installation reviews in Kentwood

  • F
    Omega Kitchen & Bath
    Not good! After the first meeting with John, a date was set to begin and that never happened. We were very excited to go forward after talking with him at the DeVos Home and Garden Show, however the project never got off the ground. Numerous phone calls and texts were not returned and dates to begin the project were pushed back. A month after the agreed starting date, John told us that he was going to cut back due to family issues and we would have to paint the boxes of the cupboards ourselves. He said he could have the fronts painted and that he would drop off some color samples. He didn't follow through, and we finally had to find someone else to complete the project.
    - Jan F.
  • A
    Green Home Cleaning and Restoration
    I purchased Green Home Cleaning and Restoration's Angie's List "Big Deal"

    Kim did a great job. Very thorough and went the extra mile, in my opinion.
    I would have them do the work again.

    I put a B on punctuality because they said 12 noon, but she called to say she did more at previous job and was running late. She said she would be here at 1:15, instead of noon. She did arrive at 12:45, though (ahead of rescheduled time).
    This was not a problem with me, at all, but may have been an issue with a homeowner on a different time schedule.

    Kim spent almost 4 hours here and I felt like I got my money's worth. The square footage was under what the "Big Deal" is for, so I did not pay anything extra for staicases or tiles flooring.
    I had no idea of the square footage of the areas to be cleaned, so expected the stairs would be extra. I also was prepared to pay for the bathroom tile, if necessary, so all that was a bonus.

    Great job! Thanks, Kim, for all your hard work.
    - Yvonne C.
  • A
    Oliver Tile & Stone
    Both areas look great! James did an excellent job. I would definitely use him for future jobs that I may have.
    Since I was doing the prep work, James provided a lot of good insight on how to support and prepare the sub-floor and picking out tile. He also offered tips on different tile lays. He constructed a brick lay with 3 accents in my kitchen and it looks awesome.
    For my next tile job, I will be looking to James for help.


    - Jamie P.
  • A
    Allfloors Carpet One - Carpet One Flooring Gallery
    I used Angie's List SnapFix app for the first time. Sent a photo, described the problem, and in less than 24 hours I received an email from Angie's List, Sydney Hoover (great job Sydney!) that contained a reply from All Floors Carpet One. The company's response was very detailed and gave me other issues to consider. I spoke to Michael Henry and we discussed possible solutions. He clearly explained that other floor problems could come up once he started removing the cracked tile. Because my house is for sale, I decided to wait until the buyer has an inspection and make a decision then. Michael explained that other tiles could crack. If other tiles cracked I would have to get them repaired as well, spending money on repairs that I cannot recover once I sell the house. However, Michael was so professional and so honest and forthcoming that I will definitely use All Floors Carpet One when I get the floor repaired. 
    - Gwendolyn R.
  • F
    Brothers Do All
    First Brothers Do All-DIDN'T DO ALL!
     He had me hire an electrician to do the electric after my job was started and he lead me to believe he was going to DO it when he bid the job. Then he walked off my project before completing the HVAC.
     The first couple of weeks went along pretty good, my only complaint  being that I never knew when they were going to show up. They would arrive generally before noon but, sometimes it would be 1pm and all but one day they would begin putting tools away at 4pm. I never wanted them to punch a time clock.  Just be considerate of my time and things I needed to do, other than sitting waiting for them to arrive.
    One day they had told me they would arrive at 8am so I waited, and waited, and waited.  Then I went into my bedroom with my dog, and was sitting on the floor packing a box.  Looked up, one of them was standing in the doorway of my bedroom.  He didn't knock, he came into my place so quietly that my dog didn't even hear him!  Scared the living daylights out of me!!  It was 11am.
    My project being to tear out built in cabinets, take down a non-load bearing wall, run electric for new cabinets, move gas line for range, move register to bottom of new cabinet,  do drywall, install new cabinets, and counters.
    He removed the old cabinets and torn down the wall, moved the gas line.  Started working on the walls, and the floor and then he didn't show up on Monday morning,  sent helpers Tuesday at 1pm, they left at 4pm.  Wednesday they showed up at 11am and scared me.  Thursday they got here about 9:30.  Friday they arrived at 10:30 and left 11:15.  I called wondering what was up, if he was coming back?  He got defensive with my and then told me I to get someone else to finish the job.

    Brothers Do All- Didn't DO ALL!!!  They didn't even finish the job!  After I put up with waiting for them to arrive any time they felt like it for 3 weeks( They didn't work on weekends!)  THEY DIDN'T FINISH THE JOB, LEFT ME IN A MESS AND NO KITCHEN!!!!
    - VIANN N.
  • A
    Tileworks
    After getting a install date, they arrived on time, and went right to work. Wayne is a very personable person to work with. Had to make a couple of adjustments due to some electrical outlets not being all at the same level. He did a very good job and was very carefulabout cleaning up as he went and I am very happy with the job he did, it took 2 days to finish, and worth it. If he ran into any issues he always asked how I wanted him to do it, I appreciated that. The kitchen had a large backsplash area, but looks great now.Would recommend him to anyone. He does not promise what he can not deliver..
    - Gregory T.
  • A
    All Pro Services of West MI
    All Pro Services did an excellent job
    - Larry H.
  • A
    GROUT MATTERS
    Showed up as he was scheduled, Worked on my shower until  he was finished, cleaned up after himself  - all in all a good experience. would not hesitate to have them back.
    - Wesley D.
  • C
    Ralph David Builder
    unknown
    - peggy c.
  • A
    Mr. Handyman of Greater Grand Rapids
    The service was great. They did everything we needed. They did a wonderful job.
    - Michael K.
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Tile Installers in Kentwood

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