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Find Top-Rated Kentwood Auto Repair Shops

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Auto Repair reviews in Kentwood

  • A
    They told me it would be two weeks before they could start work on it, as they needed to order parts and finish other projects already underway. I brought it in at the appropriate time, and they got right at it. They said it would take about a week, and it was done right when they said it would be. In addition to doing a great job on the car, the personnel - both the office receptionist, and the estimator, were very personable. It was a pleasure doing business with them.
    - Jack B.
  • C
    Gerber Collision and Glass
    Took car in on Monday, they said they would email the estimate by Tuesday. On Friday, after not getting any communication, went there. They said they thought the estimate had been sent, and printed off the estimate for me. Said it would be about 3 weeks before they could get to it. (Car was drivable, but without driver side mirror.). When we called after a couple weeks to get a firm date, the date given was another 3 weeks out. Wanted car brought in on Friday, but apparently didn't do anything on it until Monday. Called Monday afternoon to say there was more work to be done than they had previously thought. Car finished following Monday. Turned out the memory seats no longer worked. Brought car back, and later in the day they said they had to order a wiring harness. A week later we called to see if the wiring harness had come in, and nobody seemed to know if it had even been ordered. Car finally fixed about 2 1/2 months after initial contact.
    - Jack B.
  • A
    Christian Brothers Automotive
    I bought a used car from a local dealership a few months ago. I took it in for some routine maintenance and also had the brakes inspected because they were occasionally squealing. They told me the brakes would need to be worked on soon and explained what needed to be done. I wasn't ready to afford that bill quite yet so pushed out repairs about a month. I have been looking for a non-dealership mechanic for a while and started asking around. I was referred to Christian Brothers by a friend so looked them up on Angie's List. All signs pointed to Christina Brothers so I called for an appt. (Plus, there was a 10% coupon) After taking my car to them, I learned nothing the dealership told me was what was actually wrong with my brakes. I am relieved I didn't have the work done at the dealership. The mechanic who called me to tell me what was going on with my brakes was very thorough with his explanation and gave me a quote and time frame for completion of the work. They drove me home in their courtesy shuttle and picked me up when the work was done. My car drives like it's brand new! Thank you so much for the excellent job!
    - Heather S.
  • F
    Kool Chevrolet
    The day after purchase I waxed my new car to find the rear bumper cover had been poorly and only partially re-painted with overspray on the tail-light and a small dent in the lower bumper cover.  I confirmed it had to be Kool Chevrolet to do the poor repair by contact the dealership that took back the leased car and the auto auction that sold the car to Kool Chevrolet.  No damage was reported on the post-lease inspection either.  Kool Chevrolet sold me a ?Certified pre-owned? under false pretenses and when I
    contacted them about properly painting the rear bumper cover, they told me to take a hike.  Re-painting the rear bumper cover will cost me an extra $614.52 due to the tri-coat paint job.  Not to even mention what else they potentially lied about?
    - Matthew S.
  • A
    I just came without any appointment, went to the express lane and within 20 minutes the car was ready. They are very good. I have nothing but praise for them. The staff are very courteous and they always explain to you what is wrong and what are the options. They are a little bit pricey as most dealerships are.
    - Talia A.
  • A
    Easy to deal with. Kept me informed as promised. Professional attitude. Had to leave my car there for a few days before I could pick it up and there was no hassle. Cleaned the inside of my car as well as the outside-didn't expect that. A much easier experience than I anticipated. You can't tell I had a repair.
    - Eileen P.
  • A
    Bob's Transmissions of West Michigan
    I picked  Bob's based on the reviews and rating on Angie's list.  
    We dropped the car off after their normal working hours, per a prior agreement, one of their workers waited for us so we could discuss the problems the car was having (slipping in first 3 gears).  The next day they called and confirmed what I expected, the transmission needed to be replaced.  Their estimate was 1500 to 2000 dollars, which was 200 to 1000 dollars less than other estimates I had received from two other transmission shops I had called.  We decided to let Bob's do the work, they told us it would be done within 3 days and would call us when it was done.
    It was done within the estimated time, and within the estimated cost, and at least to date, we are satisfied with the work.  The car is driving and shifting "normally" now, only time will tell the long term reliability, but the replacement transmission has a 1 year warranty and it appears that Bob's stands behind their work, so we are hopeful that we will get many miles of good service from the transmission.
    - David R.
  • A
    American Muscle Body Shop
    A friend had recently had body work done to her Mercedes after another vehicle's trailer hitch was backed into it. She had taken it to American Muscle and was just raving about the very reasonable price and great service she'd received. The engine splash shield had partially detached from underneath my car so I decided to give American Muscle a try. I called the number and explained the issue, asking if they would be able to take care of it that day, and was told it probably would only take 5-10 minutes so please bring it on by. I did, and the guy I talked to came right on out, took a look at not only the splash shield but also the right side bumper that was always coming loose, and said if I had 10 free minutes he could take care of both. After he took care of those items, I took him to the other side of the car and asked about a small dent by the front wheel well. He removed the panel that allowed access behind the dent and pushed it back out with his hands, then resecured the panel. It's not flawless, but it looks just fine to me. He thanked me and said to have a good day, and I asked what I owed him. He replied, "Nothing." I asked, "Not even $20?" He replied, "Nope." I asked, "Could I give you $20?" He replied, "Nope". I told him I was an Angie's List member and did not see them listed, but I would be sure to post a positive review for them. He said, "That's worth more than $20 right there!" So, that's what I'm doing.  :-)  Very friendly, very professional, phenomenal price - I would definite use them again myself, and recommend them to anyone!
    - Kaatje H.
  • A
    Firestone Complete Auto Care Store
    I called to get an appointment for an oil change and tire rotation. Unfortunately, they were not able to get me in that day but did find a time that worked for me later that week. They were friendly, accommodating, and performed the work in a timely manner. I have always been pleased with this location's work...not only for tires but also for auto service. I'll definitely be going back!
    - Laura W.
  • A
    My insurance company declared my car totaled after an accident, but gave me the option to take an insurance settlement, pay the difference myself, and get it repaired anyway.
    I'm very happy with the work that Morales did on a shoestring budget! Fantastic!
    - Mike B.
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Auto Repair Shops in Kentwood

Companies below are listed in alphabetical order.

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