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Insulation reviews in Kalamazoo

• F

  Lyster Exteriors

  I called Lyster for a roofing estimate. An appointment was made but the employee never showed up/called. When I called the office, the kind office manager had the employee call me. He found a way to blame me for the no-show (saying that he assumed I'd be late so he was going to be late too). He said he'd come by later to do an estimate and that he would send it to me that week. He never came by and I never saw the estimate. Very poor customer service. You shouldn't have to work this hard to get someone's business.
  - Anne F.
• A

  JP Remodeling, LLC

  OK, folks, this is our first review. As small business owners, we've lived (or, once, been negatively affected) by our reviews, so we understand how important reviews can be. As consumers, we've depended on reviews for years, so -- to end the hypocrisy -- we've decided to start posting reviews. Please note that we will NOT leave a negative review based on a single experience - everyone (yes, even I) can have a bad day. Therefore, any reviews we leave will be based on multiple contacts and experiences, over a longer period of time. We chose to work with Jim on our nearly full-house, gut-renovation because of his reputation as an honest, experienced carpenter and cabinetmaker. What we were surprised (and happy and excited) about were his breadth of knowledge of all types of demolition and construction - from cement and brick-work on the foundation, plumbing, electrical, HVAC, kitchens, bathrooms, tiling, flooring, roofing, rough carpentry, finish carpentry, etc. (He even has great advice on gardening and lawncare!) We have worked with him for 9 months now, with another ~3 months to go. (Please note that this is OUR schedule and timeline, not his, which is another reason we appreciate him so much - his scheduling flexibility.) Originally, we had hoped to be finished with the project after about 6 months, but when you're working on a 120-year-old house with "deferred maintenance", there's a surprise behind every wall and under every floor. (No beam in the ceiling where an addition was put on in the early 1900's? He can take care of that!) With every "surprise" and with every change in design plans, Jim rolls with the punches: he tells you what needs to be done and - if you want to know - WHY it needs to be done and what the options might be. More importantly, he'll tell you what DOESN'T need to be done. He'll let you know if a sub-contractor is overcharging you or just plain full of cr**. He's been doing this for 42 years, he keeps up with the latest building technology, but he also knows things that the "new kids" aren't even taught anymore. This knowledge has, in the long run, saved us a lot of time and money. We can't recommend him highly enough.
  - LJ W.
• D

  ROOFS & MORE

  The gentleman was on time, and courteous. He gave me his opinion, after a thorough search. And said he would would give me an estimate by the end of the week. It has been 3 or 4 weeks now and I haven't heard a peep from him or his company. I will not be trying them again.
  - Emily W.
• A

  Avalon Building Concepts

  Chris was great with the insulation, he went in through the closet and came out the garage.  They backed into the driveway and put a hose in.  It was real quiet, I kept wondering when they were going to start it, and when I checked they were almost done.  
  - Charles H.
• F

  Rogers Refrigeration Inc

  This company was totally unprofessional the young man that did the work broke my water pipes and the furnace he put in has already went down I've had nothing but problems with this company I bought the furnace and water heater from Lowe's all Rogers had to do was put it in and from day one it's been nothing but lie's and one big joke. I have to take them to court now because they never gave me a Warrenty the kid broke the water heater and the furnace doesn't work. The lady that answers the phone is rude and the owner won't call you back. Beware of them the young man who did the work hit my mailbox and broke it lied to me about it and the people across from me saw him back into it, then my water heater was the wrong one it was a small one and they told me that both the water heater and furnace would be off the ground because I live in a flood zone, my dryer that I got for Christmas is no longer working because he broke a main pipe and water went all over then he claimed that my friend and I had broke the water heater, I don't know how we could have done that because my friend was in Mexico picking up his mom and dad, the thermostat he installed is right next to the front door the inspector who came out wrote them up on several things with the furnace and a-main pipe she broke that goes to the sewage everything that this kid did he puts the blame on me when the young man was here working he was constantly on his cell phone with his girlfriend talking about their kids he told me she had jealousy issues at one point he even left to meet her, and the last day that they we're here I was very sick my heat was off because he broke the water pipes and I had to go to the doctors I asked him to close up my house even gave him a key to leave in back window and when I got home my back door was wide open with the key in the lock I handed the key to him and asked him to please make sure my house was locked up and when I asked him why my house was wide open he said because he didn't know that I wanted my house locked up, I have had nothing but problems with them and I was just told by Lowe's that a reimbursement check was sent to them and they were to give it back to me, well I never got any reimbursement money and they won't give a Warrenty on the work that was done less than a year ago they want to charge me $130 dollars to come out plus the parts and labor. I can't believe everything that they have done is so messed up I'm without heat and the owner still won't call me back. I'm going to the court house to talk to a judge to see what I should do but the way it looks is that I have to take them to court and I'm going to. Bad job on both water heater and furnace.
  - Ronda D.
• A

  Great Lakes Insulation

  Matt came out and did the work in a timely manner just when we needed him to be there.  He did a great job sealing the walls and the rim joists and we were amazed at how much warmer the room was almost immediately.  There was a slight miscommunication when the work was done and Matt cheerfully came back to correct the problem.  He went over and above to make it right and to make sure that we were satisfied.    We are REALTORS in Kalamazoo and we will definitely recommend that others use Great Lakes Insulation to increase the energy efficiency of their homes.  Though their prices are very competitive and cheaper than some, they may not be the cheapest option.  We believe they are worth the cost.  We look forward to being much warmer next winter!   They certainly provided exceptional customer service and completed the job with professionalism.  We are very satisfied!    
  
  
  - David V.
• A

  Regal Home Services

  Ted and his helper Mike were great. They started with my concern (28insulation) then found the more central problem (poorly installed and non-functioning exhaust ductwork). They figured out how to deal with both and handled it smoothly, professionally, and with good humor. I will use Regal Home Services for other handyman jobs.
  
  Ted completed a variety of small jobs for me in December and they were done in a timely, professional way.
  
  - Sarah W.
• A

  ROOFS & MORE

  It went great!  These guys really can do it all and do it all well.  Jake came out and gave the quote and was very open to discussing our questions and concerns and patient as we chose shingle colors.  The great things was I had several jobs that needed to be done that were all related.  Other companies would only do part of the work and I would have to play foreman working with the different companies to schedule and get it all done.  Jake had experience with all of it and the overall quote was very attractive versus adding up what all the other guys would cost (plus the hassle of dealing with multiple people).  Jake's son Dan and one other workman (forget his name..good guy) did most of the day to day work.  They really took care to do it well and I often saw them just looking at the work and talking it over to make sure it all looked right.  They took a lot of pride in it and did a good job cleaning up the job site (tearing off a roof is a mess!). Our landscaping around the house came through great which was greatly appreciated.  They worked super hard and were super friendly (even though the days were really hot).  Definitely recommend these folks.
  
  - David F.
• A

  Lyster Exteriors

  It couldn't have gone better. The team showed up on time, were VERY hard, professional, polite workers. I offered them to use our bathroom, but they didn't.  I offered to provide lunch for the team, but they declined. They were very grateful for the water bottles we provided. Each night when they left, they cleaned up completely! There was always someone available to speak English with. My husband asked questions along the way and they very patiently answered.
  - Sandy S.
• A

  ROOFS & MORE

  A mentioned above, it was winter and the weather was cold. and there was a lot of snow. His crewed showed up on time and had obstacles to overcome before evening starting any removal of roofing: shoveling a lot of snow off the roof, dealing with fenced in back yard with animals and the cold.  His crew was great in all aspects.  It was done in stages due to the weather so as you can imagine, it was not an easy task.  
  All the work was done exceptionally and to my expectations.  I would definitely hire Jake and his crew again!
  
  
  
  - Linda P.