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Dentistry reviews in Kalamazoo

  • D
    Lorraine Hanna DDS
    Our relationship started off well but I was quite unceremoniously dumped when she decided she did not want to "share" me with a dentist to whom I was temporarily obligated--for cleanings only, in order for the warranty on my cosmetic work to remain in effect. I am a professional so I understand why she might have a problem with this, but the way in which this was communicated to me was entirely unnecessary--a cold, abrupt dismissal sent via certified mail, instead of the personal call I'd been told to expect from the office manager.
    - Annette G.
  • C
    Oshtemo Family Dentistry
    I was scheduled for 3 visits total due to a slight gum depth issue they discovered, though I visited because of sharp gumline pain. After the first visit, no mention was made of either concern, and the technician at my 2nd visit didn't seem to know there was a pain issue. Never saw a dentist after the first visit. My 3d visit was denied by insurance. Again, no one asked about my pain or gum depth (even though the dentist threatened a bone graft at the first exam). No one explained a treatment plan, or that repeated services of #3 visit might be denied by insurance. Not sure how that third visit could have been billed at more than $150. Not happy.
    - katherine h.
  • A
    Frank Alley DDS
    Very well. Needed to change dentists due to insurance. Checked several reviews since none of the dentists recommended by friends participated with our insurance. Dr. Ally's reviews were very positive & our 1st experience with him was too. Based on our experience, the whole family has found a new practice.
    - Lauren H.
  • F
    Daniel Brayton DDS
    no complaints about the hygienists my family has seen, the dentist and his billing department seem to need improvement. Our first problem started when one of my husband's crowns came off. Since it was on the very back molar, we made the decision to just have the tooth pulled and scheduled an appointment with Dr. Brayton to have it done. The work done was poor to say the least. To start, the procedure took so long that the anestethia wore off and my husband could feel the whole thing. Second, My husband left the office with the extraction site still bleeding and was encouraged to keep pressure on it until it stopped. An hour later it was still bleeding heavily. We tried everything to make it stop: pressure, tea bags, etc. Aftet about 4 hours of non-stop bleeding we called the emergency contact number. We called that number and got a message saying that if it was after business hours they would call back the next morning. We tried for a couple hours more with pressure and tea bags to get it to stop bleeding, but when my husband told me he was starting to get light headed, I made the decision to go to the ER. A 20 minutes drive to the ER while your husband has his head over a bowl that has about a quarter inch of blood in the bottom and continues to fill with every minute is not so fun. The ER doctor said that it was the worst case he has ever seen and that so much bone and gum tissue had been removed that he could not even put a stitch in it to close it up because there was nothing to pull together and stitch closed. They tried medications to make the blood stop; they tried pressure; they even packed the giant hole with a gauze that promotes clotting. The last ditch effort of packing it with gauze worked, but by then my 6'1 husband has lost enough blood that sitting up made him light headed. I had the same experience as Michelle did with Lisa. She was very defensive, rude, and adamant that her husband was a good dentist. We were just glad to have it behind us, or so we thought until today. My husband kept feeling a hard object at the extraction site so we went to another dentist to have it looked at. What we thought was a bone chip that was working it's way to the surface was actually a root that "Dr." Brayton didn't bother to extract. So, my husband gets to go back in to an oral surgeon to have Brayton ' s handy work corrected. The issue with the billing? 3 of the 4 family members went in for a cleaning. I was told at the time of check-out that I didn't owe anything. I recieved a notice of coverage from my insurance showing that they had paid Brayton ' s office for services. Then I recieved a bill in the mail from Brayton ' s office for the full amount that my insurance company had already paid. I called them and was told that because my insurance didn't pay for the doctor visit, just the cleanings that I had to pay for the whole thing over $300 (that they had already recieved payment for from my insurance. Ya they were trying to get paid twice). I called my insurance and was told that I owed nothing but the co-co-pays totaling $90. I called the dentist office back and was told that because the insurance "refused payment" for the "office visit" I was obligated to pay the entire amount eventhough my insurance already paid them for the whole amount they were expecting me to pay for the whole amount as well. I called my insurance back, and they put me on hold and contacted the dentist office to inform them that what they were trying to do was illegal and against their contract, and that no uncertain terms was I to be billed more than the co-pays. When I got off the phone with the insurance the dentist office called to tell me that my insurance was the problem and had made a miatake, but that they had decided that they would only charge me for the co-pays. In short, go somewhere else. I don't trust this dentist as far as I could throw him.
    - Dawn D.
  • A
    Krause, Dr. Auville
    Hygienists were great with my young daughters. Gentle, thorough, and efficient. No trying to push unnecessary services or procedures. Dr. Krause was cordial, with great chair-side manner. Office and facility was very clean, modern, and comfortable. Office staff very friendly on the phone and in person.
    - brandon b.
  • A
    Konvalinka, Dr. Keith R
    He has a great sense of humor. He practices "gentle dentistry". He will always ask you if you're okay, he's very conscientious of his patients. He seems to stay on the cutting edge of technology with it comes to the equipment in his office, etc.
    - Ollie B.
  • A
    Carrie Lintner DDS
    Dr. Lintner and the staff at Lindenwoods Dental are amazing! They are prompt, professional, and take very good care of their patients. I have been going to Lindenwoods for 10 years and I am so glad they are in our community.
    - ethan a.
  • A
    Pike, Dr. Catherine U
    The front desk and assistants are a tight group. They are so friendly and willing to work with your schedule and are flexible when you need to change your appointment. The assistants do a great job and are very friendly and really seem to enjoy their work. Dr Pike is full of energy and funny and kind. Our kids will be going there soon and I know they'll love her. She also has done great work - no complaints, here. We'll be staying here as long as our insurance covers it!! The only reason for a "B" for price was that we got a quote for a job our insurance didn't cover and it was super expensive - but perhaps it's no different than any other dentistry office.
    - jon m.
  • A
    Scott Ellard Dentistry
    I was having major problems with two molars that had root canals (severely impacted) over a year prior to contacting Dr. Ellard.  After going to two other dentists that could not identify the problem, I was in need of a dentist that had the professional knowledge and education to quickly identify the cause.  I knew right away when I walked into Dr. Ellard?s office that this experience was going to be wonderful.  The staff are caring and they are sincerely concerned about your health.  After seeing Dr. Ellard for the first time and getting an x-ray with the most advanced equipment available, he quickly identified the problem that required the immediate removal of both molars.  I scheduled an appointment very quickly thanks to the very capable staff and the teeth were extracted.  I had immediate relief and currently under the process of getting two implants to replace the molars.  The entire procedure was very comforting and I felt wonderful knowing that my many months of agony were gone thanks to Dr. Ellard and his staff.  I have since moved my family dentistry to Dr. Ellard and feel good knowing how well my family is cared for!    I wholeheartedly recommend Dr. Ellard Dentistry for all of your dentistry needs!
    - janice l.
  • F
    Aspen Dental - Portage
    I wanted to save money so I decided to switch from my private Dentist to Aspen Dental since the facility was in my network. Scheduled an appointment and they worked me right in. The office staff were friendly but did not appear profesionally dressed. I was willing to overlook it. I was taken to a small room to have digital x-rays performed and sat in a dirty cloth chair. A thin plastic sleeve was slide over a plastic piece and placed in my mouth. When the x-rays were complete I was asked to sit for awhile until the assistant found disinfectant wipes to clean the plastic piece that was in my mouth. The doctor came by once and asked if I was being helped. Finally, the assistant came back, barely cleaned the plastic piece and hung it on the wall for the next person. In my opinion it was not sanitized. I was then placed in an exam room. From the exam room I could see the doctor working on other patients. The main examination area was not private but I was placed in a private room with a door. The front entrance was updated but it appeared that they just place dental chairs and shelving units in the building and called it a dental office. The assistant explain that the doctor would examine my teeth then cleaning and then I would meet with the financial person. At this point, I was already there for a hour. I explained that to the assistant that I was not feeling comfortable with the office. She mentioned there are big differences between private and corporate owned dental companies. I trust my instincts and told her to have the financial department bill me for the charges and then I left.
    - Sherry G.
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Dentists in Kalamazoo

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