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Landscaping reviews in Jenison

  • B
    Roosien & Associates
    They were very thorough and detailed. There appear to be some discrepancies between their final survey map and the prior survey for our home - so which is correct? Also, they charged more than they quoted, stating the job took more time than they expected. That is no way to do business.
    - David H.
  • F
    Timber Ridge Tree Service
    Worst company ever. I have dealt with many companies, but from the top to the bottom (Owner), over all was the worst service and extremely unprofessional especially the sales representative who forgot to mention many thins that were and were not covered (Like cracked driveway concrete from Crane Truck, not covered). Clean up was a nightmare, as it was done way under par and remains that way. The tree removal crew, were top notch, it went down hill from there. The saleman rep, (Tyler), was extremely rude and unprofessional while trying to collect their money, (which was pending through the insurance company). They sent clean up crews several times and it still remained a total mess. I contacted the owner, who told me, speak to your sales rep. I won't even get into the stump remover man who asked me if I had "A honey", to remove my fence, because he didn't get paid to do it. Later I was advised they would remove the fence and replace it back to code. NOPE, oh, they put it back together, but never tied the top to the pole, so it was not up to code as promised. After I refused to pay, until this work was completed, I was threatened with a LEIN on the home. This is laughable, as the insurance company had not sent a check yet, which I explained 3 times in 3 different phone conversations to their Accounts Dept. My sales rep called and actually started raising his voice to me because they had not recieved their money, (Perhaps because he is paid on commission? ). I would recommend searching around Grand Rapids for a more reputable tree removal company. There are many reputable tree removal services in Grand Rapids and surrounding counties. Unfortuantely I was in a hurry as the tree landed in my pool and didn't want more extensive damage to the pool. But please, look around, check the Better Business Bureauand reviews. You don't want to go through this mess. Final cost, $6,250.00 For one tree removed via crane, a fence not up to CODE, one stump shredded down and one **** of a mess left behind. See photos below.
    - Jody N.
  • F
    S & S Sprinkling Systems
    It took a couple attempts to get someone to call me back so I could make an appointment. I finally got a call back after a week and appointment was made. I took the day off work as they were unable to give me a time block, they never showed up. I haven't gotten a return call as to why the no show/no call. Very disappointing customer service.
    - Ryan E.
  • A
    Heartwood Tree Care
    Everything went great! The work was professional and looks great. I requested they leave the wood from the large tree they cut down, and they neatly stacked it in the back yard. I was very happy with their service, and I will hire them again in the future for more work. I've already referred them to my friends & family.
    - Joe M.
  • A
    Lawn Doctor - Hudsonville-Grandville
    Amazing. Our lawn is now one of the lushest and greenest on the block. I love that I'm now able to play in our lawn with our little ones without worrying about them stepping on a thistle. We are now making memories instead of working on our lawn. I would HIGHLY recommend Randy at Lawn Doctor to care for your lawn!
    - Michelle F.
  • A
    Mackinaw Landscaping
    I waited to write this review because I wanted to see how my yard looked like when spring arrived.  I can tell you I was very pleased and satisfied.  I have gotten numerous comments on how well my yard looks.  The guys were always on time and available to discuss progress.  Any small issues were handled professionally.  I made a good choice and will not have any problem recommending them.
    - Frederic C.
  • A
    H A Irish Tree Svc
    The crew (5 to 6 men), accompanied by the man who gave the estimate, arrived as promised; bringing a crane, bucket truck, chipper + box truck, flatbed truck with plywood and room for log removal, a Bobcat, and a stump grinder. I'd been asked to get the neighbor's permission to access the tree from her yard. It had been granted, but the workers only used a little of the road easement to park a truck. Only the crane truck and bucket truck were parked on my lawn. The other vehicles remained along the roadside. Obstacles to avoid: much of the canopy hung over the garage and a power line running diagonally across our driveway.
    Workers took a few minutes setting up and assessing how to down the tree, then got right to work. (The estimator left at this time.) They worked efficiently and steadily. Total time, from arrival to departure, was under 3 hours. Since we had someone who wanted the wood, we were left with manageable-sized pieces of the trunk and some limbs in a nice pile. The stump was ground down very well, including the raised root area surrounding the actual stump. Extra material from this was removed. The crew swept/blew and removed the debris from the wood chipper site in the road as well as from my driveway and lawn. We couldn't be more pleased with the work.
    "Responsiveness" was given a "B" rating only because it was a couple of days between my initial contact with the office and when the estimator first contacted me. However, once we talked and I tried phoning him a couple of times, he was excellent about getting back with me very promptly. Since his crew was going to be in my area the day after initial contact with him, we were able to get this job done a day after being given the quote.
    - Bradley S.
  • A
    Mackinaw Landscaping

    We were looking to fix our leaning retaining wall in our front yard and update the surrounding landscaping that was overgrown. We found Dan on Angie's List. Dan was prompt to provide an estimate and schedule the project. He spent the time asking us questions and presented all options to us. Prior to the job start, we walked through the proposal once again in detail.

    Every day the site was left clean and everything was picked up nicely. They've done an outstanding job and have exceeded our expectations! After the project was complete, Dan took the time to walk us through the work that was done. We would highly recommend Mackinaw Landscaping!


    - jaime b.
  • C
    FLIERS UNDERGROUND SPRINKLER
    Open up sprinkler system this year same problem.  Flies indicates it would b 3 WEEKs until they could get someone out to look at it. As about updating my sprinkler system and it would be further out then that.
    If you going to be in this business, you better have staff to support the demand.

    - David B.
  • F
    ARTISTIC LANDSCAPES
    Very good sales presentation.
    Installation of his work was fair, did not grade property well for water run off, poor property line match with other grass areas, dead tree planted and other plants have died.  
    Called and emailed 1/2 dozed times OR better.  Owner still has not come to address our issue's and the reason for the feedback.  They have terrible customer service BUT love to chase money.
    Possible the worst service I've had.
    - Greg D.
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Landscaping Companies in Jenison

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