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Common Problems with Hardwood Flooring

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Hardwood Flooring reviews in Ida

  • D
    Initially when we signed the contract we were told they could start in December however, the job ended up being pushed to February. Some part of the work could have been done before that February date but, was not. There was an immediate delay because of approval on the beam. In December we were told we had to special order a patio door that would fit our spacial concerns surrounding the door. Which we did, and spent a lot of money on the door. We could have purchased the same door at Home Depot for 1/3 of the price and not special ordered. We did not find out until the door was installed that it was a regular door we had waited so long for. It was claimed a communication error. Which would have been fine if that had been the only communication error. the first few weeks we also had to deal with taking workers from our job to finish up another job. As the weeks went on the plumber reversed the hot/cold and didn't check his work. the hardwood flooring has numerous large gaps, which is not uncommon for hardwood flooring however, some gaps are quite large i could easily insert a key into with enough room to move it easily.  The underside of the island had numerous gaps in it as well and the contractor filled the holes with silicone instead of grout. we caught the painter filling holes in the walls with trim putty and painting over it, they actually sent him back to finish our job after that, he did apologize though. He left numerous trim stain drips down the side of the stove and the side of the cabinets.  They did not cover up the stove the first week leaving sawdust throughout a 6 month old stove, we had to make them take it apart and clean it. There were several dings made in my stainless steel refrigerator which was moved numerous times. After the discovery of the patio door John came and argued with us. Mind you my profession is a project manager and we own our own company, If we ever provided that level of customer service we would not be in business very long. The reason I gave punctuality a C was because most of the workers were on time every day.  There were 2 guys on the team that were great( 1-general, 1-electrical). The rest, not so much, and not a great project manager.
    - Niki G.
  • F
    I didn't start or finish.
    - Keith D.
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Hardwood Floors in Ida

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