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Dentistry reviews in Hudsonville

  • F
    Hudsonville Dental Associates
    Several years ago when we moved to town I decided to look for a new dentist rather than drive clear across the city to our old dentist. I got a flyer from Hudsonville Dental in the mail, and one of our neighbors recommended them, so I decided to try them. I knew I had some receding gums, but was surprised when Dr. Dykstra told me that I had gum disease, and that instead of the normal cleaning, I should have a more intensive process done called scaling and root planing. I have to admit that I was skeptical, as I had never been told this before. As it would take longer than the scheduled time, I had to make another appointment for a later date. When I got home that day, I called my old dentist's office and ran it by them. They had the dentist look at my file and he got back to me . He said he really didn't think my situation was that dire, but if I wanted to check it out, he would refer me to a periodontist, which is gum specialist. So, instead of going back to Dr. Dykstra, I went to the periodontist. He took x-rays and checked everything over and told me, no, I did not have gum disease--I should be fine with a regular cleaning at my dentist's office. After this experience, I went onto Angie's List and looked up Dr. Dykstra. Granted, I should have done this BEFORE I went to him in the first place! On there, several people said that the dental practice likes to max out your insurance, and will seem to find extra things to do to make sure that they can max it out. I think this is what was going on in my experience. It would make sense to me that if a regular dentist thinks that a patient possibly has gum disease that they would refer the patient to a periodontist, rather than make the decision themselves and treat it themselves--except for the fact that the scaling and root planing costs a lot more than a regular cleaning! This whole experience made me not trust what they told me, so I looked farther and found a different dentist. Now, trying to quit that practice is something else as well! Most places, if they call you to remind you of an appointment and you don't call them back, they will get the hint and let it drop. Not this place. I bet they called me at least once a week for a couple of months. I think I finally answered and didn't just let the answering machine pick up and told them not to call me back. It was soooo annoying! One more thing that bothered me about the place--I am Dutch and quite frugal. I like my doctors' and dentists' offices to be nice, but not over-the-top. This place was definitely over-the-top. They had what I guess I would call a "concierge" service, where there was a woman whose job seemed to be nothing more than to meet with you and discuss their services, your plan, etc. Their waiting room had coffee and bottled water available. They send out TONS of mailings, and if you go to any local parades or events, they hand out all sorts of advertising merchandise--water bottles, frisbees, etc., etc. Call me cynical, but as soon as I walked in, I thought to myself "so this is where all of my money that I am going to pay here is going to". No wonder they want to max out your insurance--they've got to keep up appearances. Even if I had loved the dental service I had gotten, I would have stopped going to this office simply because I could see through the facade and all of the extra junk really offended me.
    - Susan B.
  • F
    Hudsonville Dental Associates
    They somehow got rid of my reviews. These people actually charged Care Credit before I got work done. I never saw a bill. They took 1200.00 from Care Credit, gave false information. I never saw a bill. Be careful of the fraud. I had 1100.00 left on my insurance and I am pay 1200.00 to Care Credit. Beware and question the bill. I thought when they threw the Care Credit paper at me it was for work that my insurance didn't cover. But I have insurance money in my account. Other Dentist did three fillings and talked to insurance company 8/17 and still have money for a crown $879.00. Kept telling me, "we need to see what your insurance pays" but never got a bill. Mean time I have to pay Care Credit every month and if goes over a year they had over 20% to the total. FRAUD at it's best. They kept up good reviews and had the others removed. Notice all the five stars are left up, but not one I wrote over a month ago to warn pp.
    - Kathy B.
  • A
    Hudsonville Dental Associates

    I hate going to the dentist, I freak out. However they make it easier for me. They have a special massage chair for people like me to calm me down. This dentist is very understanding/conscientious of my drama/stress.

    - Dorothy H.
  • B
    Klein, Dr. Douglas R.
    Generally, the dental technicians did a fine job of cleaning, and when a repair problem arose I was taken care of quickly and adequately. However, Dr.Klein of very strong on the frequency of cleaning appointments, and I was told if I could meet his requirements I could no longer be his patient. It soured me on his office.
    - Patrick C.
  • B
    Hudsonville Dental Associates
    sometimes seems like they try to get the fillings loose they told me a while ago i had a cracked tooth that needed a crown ( i have like 6 already) i don't have as good of insurance anymore so i said i would wait so he said it would crack worse,hurt ect and cause worse problems well when i went back in feb it was still intact and i wasn't having any pain or problems with it -i told him i coulnt afford a crown so i would get it pullled especially when he went on to say it may need a transplant even more $ so then he says the tooth next to it needed a crown -sounds to me he just wants to make $ sometimes well now 6months still no pain on either tooth -what does that tell you?
    - deb j.
  • B
    Hudsonville Dental Associates
    We have been going there for about two years. The quality of care is excellent facility is very good. The prices are high. They are very professional and very knowledgeable. They are very friendly and there is a fresh coffee waiting for you when you walk in the door. They always remember you by name. They email you and remind you of your appointment. The office is brand new and it is very nice. We have had problems with billing related to the insurance. We end up paying a lot more than our insurance every time and so we are thinking of going elsewhere because of the pricing.
    - john j.
  • F
    James Howell DDS
    Terrible
    - Michael K.
  • A
    Scott Bolkema DDS
    Comfortable office environment. 
    - Rebecca D.
  • D
    Hudsonville Dental Associates
    If you cancel a appointment  they call you all the time  very annoying.
    - Heather A.
  • A
    Aaron Clark DDS
    I have been with them for about 3 years. The staff are nice people. They are a casual, inviting practice. I never wait long for appointments.
    - Sharon D.
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Dentists in Hudsonville

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