Gen Pro LLC

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Founded 2014 • Angie's List since July 2014

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2554 Crooked Lake Rd

Howell, MI 48843

Description

Very customer oriented team. If its not right it wont be done, and with 17 years experience working on generators we know exactly how its supposed to be done. Certified technicians, and licensed master contractors insures the job is done to code and meets manufacturers warranty standards. Additional Email: info@genpromi.com...

Verified Reviews

24 Total Reviews
Reviews by Rating
A Rated
24
B Rated
0
C Rated
0
D Rated
0
F Rated
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Generator (24)Electrical (10)Generators (5)Plumbing (2)
Showing 1-10 of 24 reviews
A

RATED

12/27/2019

Sean was very professional he called immediately and set up a time and day for me and when he couldn’t make it he gave me a courtesy email as well as a call to reschedule the date due to him working on a hospital. He sent out Tyler who showed up on time and to get me informed on the work that he was doing. Even though it was very very cold that day yet he still went ahead and did his job professio...

DESCRIPTION OF WORK
Tuneup and battery replacement on my home generator.

CATEGORY generator installers

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/18/2019

A

RATED

10/20/2019

After living with 2 power outages that lasted for days this summer we decided it was time for a whole house generator. I checked Angies List and found Gen Pro. All the reviews are accurate. Shawn (the owner) is terrific. He does what he says he will do, when he says he will do it, and is so responsive, I had to get better at checking my emails to see his notes. The job was done completely, on time...

DESCRIPTION OF WORK
Whole house generator

CATEGORY generator installers

COST $9,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/10/2019

A

RATED

10/01/2019

From the moment I first spoke with Shawn, it was clear that he takes pride in his work. Often contractors over promise and under deliver. This was exactly the opposite. We agreed on the work last week and I was told it would be several weeks before installation. Shawn called yesterday with an opening in his schedule and my generator was installed less than a week after ordering. Shawn and his team...

DESCRIPTION OF WORK
Needed an old, broken standby generator replaced unexpectedly.

CATEGORY generator installers

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

A

RATED

01/08/2018

Shawn arrived on time, performed the necessary work plus additional work he felt necessary at the originally agreed upon price. Work was done quickly and well in extremely cold weather. We had great customer service and will definitely use this company again.

DESCRIPTION OF WORK
Generac Generator maintenance

CATEGORY generator installers

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/02/2018

A

RATED

12/13/2017

Showed on time every time from estimate thru to inspections. Focused install effort was done to the highest professional level. No fooling around. Just had first power outage since install and the backup performed perfectly! If you're going to get a backup generator, these are the guys and Koehler is your product.

DESCRIPTION OF WORK
Back-up generator

CATEGORY electrician, plumbing, generator installers

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/07/2017

A

RATED

11/06/2017

The email address was misspelled. He did send quotes as promised based on the date sent but did not get due to email misspelled. He resent the quotes. The quotes were fair and will definitely consider. Thank you

DESCRIPTION OF WORK
Correcting previous review on 11/4 requesting quote to connect whole house generator.

CATEGORY generator installers

HIRE AGAIN? Yes

WORK COMPLETED ON 11/06/2017

SERVICE PROVIDER RESPONSE

Thank you
A

RATED

09/07/2017

Shawn and his team were on time, professional, and organized. The work performed was done and they maintained a clean work environment.

DESCRIPTION OF WORK
Had a generator installed and a service panel upgrade

CATEGORY electrician, generator installers

COST $9,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/14/2017

A

RATED

08/08/2017

Awesome! What a professional, amazing crew! We are VERY happy them, their work, and our new Generac generator! We HIGHLY recommend them. The crew includes an electrician and a plumber. All the men are certified and work smoothly together like a surgical team.

DESCRIPTION OF WORK
Whole-house generator

CATEGORY generator installers

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2017

A

RATED

07/24/2017

Excellent, service and great work. Eric is very responsive and personable.

DESCRIPTION OF WORK
Had a whole home generator installed.

CATEGORY generator installers

COST $7,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/24/2017

A

RATED

06/15/2017

Shawn has assembled a great team. He brought a licensed plumber and electrician along with his GenPro crew. They spent the entire day installing the generator, extending our natural gas line, and replacing our existing, outdated electrical service. As you might expect with an older home, the day was filled with surprises and but these guys had the know how and experience to handle whatever came up...

DESCRIPTION OF WORK
We had a natural gas, whole house Kohler generator installed at an older home in the country.

CATEGORY electrician, plumbing, generator installers

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2017

Services Offered

Generator Sales, Service, and Installation. Certified Warranty Dealer - Kohler & Generac

Services Not Offered

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General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Financing Available
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.