Get matched with top Appliance Repair Services in Howell

There are 20 highly-rated local appliance repair services.

Appliance Repair reviews in Howell

  • A
    Michigan Appliance Repair
    Our Viking Professional ReFrigerator comoressor needed replacing after 14 years. The technician, Rob, was on time, courteous and extremely professional and knowledgeable. He is honest and won���t suggest anything that isn���t necessary. I highly recommend and ask for Rob!
    - Anne D.
  • F
    Sears Appliance Repair
    Tech was over an hour later than appointment window, couldn't replicate issue (not tech's problem), then charged beyond diagnostic fee to watch a working washer. Still trying to resolve with customer service- 3 calls and over 3 hours still no progress or answers. Very disappointed. Tech was too professional to say so, but I'm guessing they're required to bill beyond diagnostic fee and he was trying to do the best he could with their expectations.
    - Laura M.
  • A
    Mr. Appliance of Greater Livingston County
    Perfect. Victor was smart, professional, fast and had experience with the machine. Moreover he did not up sell and told us how to prevent similar repairs in the future. Best appliance repair service we've ever received.
    - David L.
  • D
    AAA Service Network Inc
    I had scheduled the day before and was told a service provider could come out the next day. I did not receive a call until after 5:30 at night to say he was on his way. He checked out the water dispenser on the refrigerator and came the the conclusion that some valves on the door were not closing all the way causing a delay. He then quoted me an outrageous roe ice of $300 to replace the part. I asked what the price of the parts were and what the labor was and he said it was just a set price when he looked it up. That it was mostly labor. He could not tell me how long it would take and what the price is based on. It is a very simple fix not requiring much time to do so we decided not to use this company because we felt the price was overcharged and no justification was provided for why. We still has to pay the $50 service fee to have a company quote and over priced repair. I do not recomend this company for any service because once they come out you are obligated to pay them for providing you with info you already know.
    - Nichole B.
  • C
    Noble Appliance Repair
    Serviceman opened front panel -pulled out instruction sheet -read the fix the error code on panel.
    He then told us he was unsure if that was a permanent fix but advised us that we could order the necessary part and told us where to order it from IF we wanted and then be able to easily install ourselves.

    For whatever reason -obviously his own - he would not accept the coupon we had obtained for 1st time customers. Then chg'd. Us $68 for less than 5 minutes.

    Would not use or recommend.
    - Cathy P.
  • A
    Mr. Appliance of Greater Livingston County
    They came when they said they'd come.  Ordered parts and returned 2 days earlier than their estimate to do the work.  Very clean, careful, personable and professional.  All done in less than a week.
    - fred n.
  • A
    Mr. Appliance of Greater Livingston County
    When I called for service they were very polite and very truthful about costs. Also they do not go ahead with the work without giving you an estimate. If you have the work done at that time the service call is included In the cost of service. I was impressed by their professionallism.
    - Joyce H.
  • C
    Mr. Appliance of Greater Livingston County
    Technician arrived at the proper time and was very courteous and fixed the problem in less than forty five minutes. He mentioned I was lucky because this was the least expense part that could go bad. The problem I have is he wouldn't provide a invoice at the time of service. He said he would email it later. All we received was a total bill. After  getting the itemized bill the labor was $150.00 for less than forty five minutes work. Nice professional service but pricey in my book.
    - Tom N.
  • A
    Mr. Appliance of Greater Livingston County
    The part that was initially replaced was defective and so I needed to have the technician return to replace it.  The technician had to make a repeat visit when that did not fix the problem and diagnosed the problem as also requiring replacement of the thermostat module. 
    While it was disappointing that the thermostat issue was not resolved after the first inspection, it was covered under Mr. Appliances warranty (following the initial charge for the inspection and repair of the defroster).  Therefore, it was more of an inconvenience than anything else to have to put my freezer food in coolers on multiple occasions.  Otherwise, everything was great.  The service (and handling of the warranty work) was flawless and the company is very responsive.  The technician was very polite and professional.  
    Overall, I would recommend this company.
    - Salvatore G.
  • C
    Michigan Appliance Repair
    Our microwave stopped heating 2 weeks ago, though it would still run. I first called this company to see if I could talk to a tech before I scheduled an appointment, because I wanted to see if it was worth repairing. This is a built-in microwave that looked to be a little tougher and more expensive to replace than we have had in the past (new house), so I wanted to know my options. They did not offer this option, and I did not schedule repair with them. I then did some research, myself, and discovered that the problem was most likely to be a magnutron tube, which was still under warranty. Thus, I called GE directly. However, when GE gave me the runaround, and was going to charge me BOTH for a diagnostic visit fee and the labor to install this part, I discovered (with a lot of teeth pulling) that GE would allow me to schedule my own service provider and still send them the warranty part needed that needed to be replaced. I then returned to Angie's List to call around to several servicers who would do GE warranty work, and discovered Michigan Appliance Repair again. They were helpful, initially, and while they still had to come out to diagnose the problem, they do at least waive the diagnostic fee of $68 (less than some other companies, and definitely less than GE) if you have them do the repair. After some discussion -- and they were very helpful in giving me information to go back to GE with in order to get the warranty issues figured out -- I was on my way to the scheduled repair. However, it wasn't as easy as I thought. First, Michigan Appliance Repair told me that they would make sure to have a magnutron tube on the truck when they came out, so that if that was the only part that was needed, the repair would be done that day. I completely understood that it was possible that would not be the only needed part (or it could have been a different problem), but since we were reasonably sure that the magnutron tube was the issue, they said they would have it, and most likely any other parts that were needed. The tech arrived as scheduled (however, the 30 minute advance call I was promised was only 15 minutes), and diagnosed it as the magnutron tube. However, he did not have it on the truck and had a lot of misinformation about the warranty, which caused a huge misunderstanding about charges, service, and timing. He frankly just wasn't good at dealing with us on that issue. There was nothing he could do on that visit, and long story short, it took me several hours of calls back and forth with Michigan Appliance Repair and GE to get the authorization to order the warrantied part, which was supposed to have been taken care of. To top it off, it was going to take 3-5 business days to arrive, which put us back another week without a microwave. The Michigan Appliance Repair dispatcher that i worked with was friendly, but just not that helpful, and did not make it easy for me. On top of that, when I expressed frustration that the part was not on the truck when I was told that it would be, she said "we didn't say that and we never would say that." Frankly, that just about did them in in my opinion, because I do not appreciate that kind of lack of accountability. If you make a mistake, just admit it and apologize, and I'm likely to overlook it, but I am very slow to forgive when you don't take responsibility or try to turn it around on me. They promised to try and expedite the order, which they did not do, and then I finally called a week later to follow up because I had not received any information as to timing, and again, they told me that they had called me 2 days earlier when they had not. They had received the part, and they did schedule next day service at that point, and they did honor their price, waive the diagnostic fee, and honor the Angie's list first-time customer discount, as promised, so that at least helped. Frankly, their pricing isn't bad, and the service appears to be ok, and I really wanted to be able to write a glowing review (and better yet, have a trusted repair company to count on in the future). And admittedly, GE was a big part of the initial problem in this case - I don't fault MAR for that, but they could have been much more helpful and accountable, and they would have scored huge in my book if their responsiveness and helpfulness had been consistently excellent. The uneven-ness of their service and the amount of time I had to spend getting things straightened out left me with a a less-than-compeltely-satisfied feeling. I might turn to them again in the future, but only after I call another company that a friend has since recommended. I wish I had a better story to tell - I had high hopes for this company when I first started this process, and I really like to recommend great providers to other Angie's List members.
    - Charles B.
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Appliance Repair Services in Howell

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    V
  • Ventcorp

    773 Argentine Rd.
    Howell, Michigan