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Plumber reviews in Holland

  • A
    All Pro Services of West MI
    Once I was on their schedule (I was forewarned of the time I would have to wait before signing the contract) the job progressed quickly. The contractor that performed the work was very respectful of my space and cleaned up each day. I LOVE my new bathroom!
    - Melinda T.
  • A
    All Pro Services of West MI
    It went really well. they were on time and Tim was available quickly by phone when we had any questions. The work was very well done and smooth process. We are really happy with the outcome. It turned out great!!
    - Terri R.
  • A
    All Pro Services of West MI
    Allpro Services of West Michigan was very professional and a great pleasure to have doing the work. I will gladly have them do our next project in the future. They did a great job to make sure everything was done correctly.
    - Larry N.
  • A
    Great Lakes Plumbing Services LLC
    Great lakes was called to finish repairs left incomplete by another plumber, and it's often frustrating to finish off someone else's work, plumbing or otherwise. This repair took 2 calls by Great Lakes, but in the end all is working correctly and I consider the work complete. The first call determined what parts were needed, and then parts were ordered (which is what the first plumber was to have done). A return second call fixed the problem after some trial and error, again due to the previous plumber's (Genzink) incomplete work. I've used Great Lakes twice and wouldn't hesitate to call them again. They were prompt and quick to call if the schedule needed to be changed.
    - George U.
  • F
    Genzink Plumbing Inc
    The acquisition of a replacement part to replace the defective part is an on-going circus. The plumber who checked out the backflow preventer told me during his service call @ my house that he got the information on the defective part that he needed (either the defective part itself, its description, part #, photo, etc.) and that his company would call me when the replacement part arrived so they could install it. I also asked him if he knew how the billing would work since this was warranty work. He told me that he didn't know and again that I'd get a call from the office on this. After 6-8 weeks or so, I hadn't heard anything, so I checked into it. Now I'm being told that it was my responsibility (not true) to get with the manufacturer to get the new part rolling, based on what I was allegedly told by the plumber. After trading several e-mails back & forth, I got a call from their office. The person I talked to tried to ram this completely different story down my throat and repeatedly said that it was up to me, not them, to get the part based on what I had been told. It gets worse. He told me that I hadn't yet been billed for their original services because they were waiting until the part replacement occurred. I figured that the best thing to do at this point was to talk to the actual plumber who came to my house, but the person that called me would not give me the plumber's first name or whether or not he still worked for them. I later found the plumber's first name in the e-mail thread, and I still had his phone number from his service call to my house, so I've tried 3 times to call him, and he hung up on me twice. The other time I called, he acted like he couldn't hear me. He has not responded to my voice mails (asking him to call me), either. After my third unsuccessful attempt to call the plumber, I immediately got another call from the office person who weeks ago tried to tell me his version of the story (that was completely different from mine). I was already in the process of sending him an e-mail when he called, so I told him to wait for this e-mail which I then sent him within the hour. Based on all this, I HAVE TO CONCLUDE THAT THE PLUMBER IS NOT PERMITTED TO TALK TO ME! Otherwise, he would at least have told me to call the office and not bug him. Someone must have dropped the ball on getting the replacement part and is basically feeding me garbage to cover someone's butt. This ordeal is still in progress. I suspect that the plumber is not at fault. At any rate, even if these guys start speaking the truth and properly take care of the situation, I wouldn't use them again unless they were the only plumbing company in the world, seriously. Please do not use them. Check ratings on Angie's List, Google, etc to see how others rate the various plumbers in the area. I very recently used a different plumber to install a water line for a new icemaker, and their performance for me matched their overall rating of 'A'. The plumbing co that I'm battling with over the replacement part for the BFP has a rating of 'F' which is no surprise to me. I didn't find this out until I was getting ready for the icemaker line installation. I had used the problem plumber in the past once or twice before, and their performance was ok. I obviously should have checked their ratings first.
    - George U.
  • A
    Service Professor Inc
    Great. Adam Rosema was the technician who did an excellent job. He answered my many questions and has years of experience. He likes working for Service Professor which means that you have a happy person working on your water heater.
    - Joyce N.
  • A
    Dial Septic Tanks Svc Inc
    Thank you for doing a good job conscientiously, on time and at a reasonable price. Also, thanks for informing me of the option to reuse some of the dirt rather than simply hauling all of it away and charging me for an entire new load. Best Regards, Vladimir.
    - Vladimir T.
  • A
    Busscher's Septic Tank & Excavating Service, Inc
    It was delayed for a short time, but everything went better than expected. They completed everything in one day. They replaced the dirt that was moved and leveled it. The price was less than I thought it would be. I don't have a small yard.
    - Etta H.
  • A
    New Image Remodeling
    Jim and his crew did a great job with my remodeling project. Jim was always quick to return my calls or texts and was always on time when meetings were scheduled. Jim gave suggestions based on his experience which really helped me start to have a vision of what I wanted accomplished. The work was very professional. Overall, I am happy with the finished bathroom. My outdated brown and gold bathroom is now a beautiful gray and white. It makes me happy just to walk in there! I would hire Jim again. He's a trustworthy person who did everything he could to make this project go well.
    - Valerie D.
  • A
    Great Lakes Plumbing Services LLC
    Great Lakes was prompt,courteous,and very knowledgeable.Matt had the parts in his truck so he was able to make the repairs in a timely manner.Very reasonably priced as well.Nowadays, it's rare to find a company that provides such great customer service!As we are new to the area,I'm thankful to have found Great Lakes Plumbing.I will use them for all of my plumbing issues.
    - Kim K.
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Plumbers in Holland

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