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Moving reviews in Holland

  • A
    Doug and his team of 2 extra guys arrived promptly at the scheduled time and after a brief survey of the house and the items to be moved they got right to work. They had dollies, ramps, and runners to protect the floors etc and were obviously professional movers. All items were wrapped to protect them and nothing was damaged or walls scuffed. We provided Jimmy Johns for lunch and that was appreciated. At the new place the process was repeated and all items were carefully deposited where we directed. All the guys were competent and polite. It was the best move we have ever had and we have owned 8 houses over the years. All told the move was completed in less than 4 hours.
    - Doug M.
  • F
    JL Moving LLC
    Two days before our move: Communicated that they wouldn't be able to move us at 9am, but could instead move us later in the afternoon if we were able to be flexible. Things sounded good. The day of our move: Called at 9am in the morning to inform us that they might not be able to come that day at all. Renee asked me to "work with her" and wanted to know if we could move out on Monday instead. No -- we couldn't. Renee put her supervisor on the line and he told me that he would "talk to his guys and figure out a plan." Two hours later, and they had not called me back or given me any indication of what was going to happen. I panicked and called every moving company I could find on Google with no luck. I finally got ahold of them again around 12pm - still cautiously optimistic. They had apparently completely forgotten about me and assured me that they would "talk to their guys" and figure something out. By then I had given up and started calling friends. We ended up renting a u-haul and doing the entire move ourselves. Because it was last minute, it took us an hour of driving around just to find a truck that we could even rent at $185. It quite literally took the entire day to move out and then to move into our new place 30 minutes away. I'm not someone who usually takes time to leave negative or positive reviews. I think what really amazed me about this entire situation is that even while completely failing at the service they were supposed to provide, I received no communication, no help finding an alternative solution, and no apology. At the very least, they could've tried to connect me with a competitor or something. Absolutely a nightmare and proof that you get what you pay for. If you're reading this thinking "but I was quoted for $500 and that's a great price," go to the internet now and find an actual moving company instead. Pay the extra money. I sure wish that I had.
    - Timothy H.
  • B
    They moved a small upright piano a distance of four blocks, from one home to another, without having to go up or down a flight of stairs.  It took them roughly 15-20 minutes total. They carefully wrapped it in cushy blankets, using four guys, and utilized a pallet on wheels. That's an hourly rate of $843.  Divide by 4 guys is $211/hour.  They did their job, but I thought the price was unreasonable, for a really simple move.  Obviously they have overhead, and for just one item it isn't worth it.
    - Hans L.
  • F
    Johnson Storage & Moving Co. (131) - CO Springs
    We have moved 14 times and this was without exception the worst experience of our lives. Our experience with Johnson started well with Diane Hartman. The packing day was the real disaster. The crew was unfriendly and hostile. They objected to our "watching them" packing. Within one hour, one of four packers left to take his car to be repaired. He didn't come back for 6 hours. A little later, two of the remaining three packers quit on the job. They didn't have enough boxes, paper, protective wrap for the mattresses, etc. After reinforcements arrived, they left the house at 8:30 pm. The Johnson management actually accused us of watching their guys pack our stuff. When we replied that this was everything we owned in our lifetimes, things handed down from our parents and grandparents, things collected from all over the world, she then reversed herself. Johnson's management was actually hostile to us for standing up for ourselves.
    We would never go with them again. We would never recommend them to anyone. They are an unprofessional organization with the exception of Diane Hartman.
    - FRED V.
  • A
    EZ Movers Inc
    We worked with Aaron G at E-Z movers. He was very friendly and highly professional. He gave me accurate estimates for moving costs and times. When the time came, Aaron G coordinated the movers to come when we wanted them and scheduled the delivery exactly when we wanted it, since my husband had to start work two days after the move. Aaron was easy to get a hold of and worked closely with us to get the best price and timing, PLUS we got a lot of free boxes! The movers came right on time, followed our specific directions, and were very careful packing and loading and unloading our belongings. They were really efficient and took care not to scratch the new floors we had in the place we were leaving. I think that level of consideration is rare in movers!  Everyone we had contact with at E-Z was professional and worked with me to keep things under budget.
    - Amanda E.
  • D
    Two Men And A Truck
    The estimator was very professional and thorough, however, it appears that there was a disconnect between the office and the estimator as to whether or not a job should be quoted. We were very unhappy.
    - Wendy G.
  • B
    Hi-Line Moving and Storage
    They did an awesome job and nothing got broken. They were very good movers. The dispatcher was very knowledgeable, very friendly and very well spoken. He was able to talk me through everything. He was gracious towards me because my wife does all the business stuff.
    - Ellen H.
  • A
    - Daniel C.
  • A
    Boer's Transfer and Storage Inc
    They did a good job moving us from Illinois to Michigan
    - James H.
  • A
    JL Moving LLC
    - Margaret V.
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Moving Companies in Holland

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