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Troubleshooting Common Air Conditioning Problems

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Should I repair or replace my furnace?

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Hvac Repair reviews in Highland

  • A
    1st Heating and Cooling Co
    1st Heating and Cooling answered the phone on the 1st attempt when my HVAC system failed and were at my house within 4 hours of the call. Throughout the process; diagnosis of the problem with the system, solution options, quote (with options), installation and follow up, the team was extremely knowledgeable, communicative and customer oriented. They were VERY quick to respond, on time for all phases, and explained my options to control costs. They did a great job of protecting my home... kept their work area clean, and made sure there was no damage to equipment or the house during removal of the old system and installation of the new. Their warranty and commitment to future maintenance/service makes me feel as if I have a partner in managing the HVAC system for it's life span. Great team from sales to installation. I highly recommend them... they went above and beyond during all phases.
    - Chris M.
  • A
    Davison Heating & Cooling
    Can't remember furnace tech, but other than some financial confusion work was done very well this past winter. Just had Cody come out and give the buy-the-furnace-fix-get-an-AC tune-up free service, and he did a great job cleaning out our AC unit and making sure it was running well just in time for the hot weather. Rechecked furnace also. Friendly and professional! Would hire again.
    - Bill R.
  • A
    Andy's Statewide
    Unfortunately the day we picked for service was still during very cold weather. Our service provider arrived an hour later than our time window due to several emergency repairs ahead of our job.. He was professional and explained which parts of the furnace needed attention and why. The furnace was less of a mystery after his very excellent explanation. He even told us where we should place our CO detector (next to an air duct outlet, instead of near the furnace where we installed it.) He went the extra mile at the end of a long work day.
    - Emily I.
  • A
    Matheson Heating & Air Conditioning Inc
    The Best Yet! Last November, a neighbor highly recommended we contact Matheson Heating and Cooling for winter inspection of our furnace. We contacted them for an appointment, and the process from setting the service date, with Cheri, and the inspection/repair of the furnace by Rich, was outstanding. Rich and Cheri were cheerful, friendly, professional, considerate and highly experienced throughout the inspection and repairs. In mid-January, we had a water leak that shut down the furnace last week. I called Cheri; in less than an hour Rich arrived; within 30 minutes he had the furnace functioning. Cheri, Rich....Matheson are by far the most professional, thorough, reasonable and friendly people we have had the pleasure to work with. They will be our sole Heating/Cooling and Plumbing service folks. Kevin
    - Kevin G.
  • B
    A & C Heating & Cooling
    they did an ok to good job. thought they should have done more cleaning then inspecting. I normally clean my own furnace so it was good to have it checked out. I do a more thorough job of cleaning, but maybe that is over kill.
    - Eugene S.
  • A
    1st Heating and Cooling Co
    All work was done better than expected, Ryan came on a Thursday evening gave me a quote and new furnace was up and running Friday afternoon so I had heat over the weekend. The central air unit was installed on the following Monday. They even fixed some duct work in my crawl space that was not done properly while they were running electrical for the central air.
    - Steven K.
  • A
    HVAC Comfort Inc
    The tech did all the maintenance needed.  We mentioned the high cost of our electric bill and the tech checked the power drawn by the furnace blower motor, which we were running all the time.  It was much greater than we estimated.  We no longer run the blower motor continuously and have cut our electric bill by approximately $30-$40 a month.  I call that really great service!
    - Emily I.
  • A
    Andy's Statewide
    The sales person who came to the home was very knowledgeable and I believe I got a fair price. The installers came out on the next business day (a Monday) and did a great job. I work from home and it was entertaining to hear the two installers banter back and forth. They seemed to enjoy their work. I take it as a positive sign when the employees seem happy. They did a great job and cleaned up after the job. After they left, I noticed the transformer emitting a hum when the furnace was idle. It was not very loud, and I might not have even noticed it but I work in the basement with the furnace, so I did want that corrected. I did some online research on hvac forums and found this can be very common in new or old furnaces, sometimes transformers hum but they shouldn't. I called Andy's the next day and they send someone out quickly to check it out. The repairman temporarily remedied the humming noise and ordered a new transformer. About a week later, he was back out to replace it, a quick job under warranty. 
    I am very pleased with this company so far.
    - Jan Z.
  • A
    Krane Heating & Cooling
    In a word "Great".  Even though the temperature was comfortable, the Krane representatives made a point of servicing our A/C system before this weekend....which is forecasting 80+ degrees.  Daryl, our serviceman, contacted us to advise that he could arrive 11/2 hours early; which worked for us.  He reviewed the compressor, check voltage levels and identified a problem with the low-voltage circuit; very professional and methodical.  We then reviewed the furnace and upon removing the service panels he noticed a loose wire; a low voltage wire.  Daryl reinstalled the wire and all systems were go.  I forgot to mention, that he removed his shoes before entering our house; very considerate.  He also checked the temperature differential between the air return and plenum ducts to verify the temperatures met average or better....AOK.  Before closing the panels, Daryl reviewed interior of furnace to verify we had no additional service needs and gave us some recommendations on filters and settings.  Overall, Daryl was very professional, systematic and friendly.  We are very satisfied with Krane Heating and Cooling.
    - Kevin G.
  • A
    Custom Temperature Control
    I called Custom to take a look at our old furnace and air conditioner.  Tony came out a few days after my initial call and spent about 30 minutes with my wife and talking about options we had.  He educated us on the different furnace models, A/C equipment, Aprilaire humidifier and electronic air cleaner.  After the meeting, he emailed us a quote within 24 hours with a breakdown of costs and rebates.  By far this was the best turn around of information we received based on 2 other HVAC companies we had called; so far we were impressed.
    A few weeks had gone by and at this point our furnace had actually died, we wanted Custom to handle our job. So I called them on a Friday and they were installing the agreed upon equipment by Wednesday.  The installers arrived at exactly the time they had said they would and began working.  The installers worked quickly and the job was completed the following day.  The paperwork and manuals were left behind so I could review them.  I had a question about the installation and called Tony on a Friday. He was able to answer my question regarding our AirCleaner by Monday.
    I inspected the joints and they had puttied and sealed each one. I'm also impressed that we receive 2 complimentary maintenance checks with our purchase.  All in all, the experience was positive.  We have highly rated equipment and the installation was done correctly.


    - Dan S.
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HVAC Contractors in Highland

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