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Roofing reviews in Hazel Park

  • C
    Distinctive Home Improvements
    In March we received an amazing quote for a new roof and siding. The roof was done in April. We were told that in a few weeks we would be scheduled. We called every two weeks from April until July and we were still not scheduled. In late July we received a Notice of Furnishing from their lumber supplier stating that the bill for our supplies had not been paid. We contacted the office and were told they would supply is with hate paper work to show that there was some confusion. We never received that paper work and last week we were served with a Lein on our home. When we called again they stated the bill would be paid by the 17th of August and proof of payment would be sent. We called on the 18th and were told that it would be taken care of by the end of the month. We informed them that we would be looking for another contractor. The problem is that until we know the bill is paid we cannot get another quote...the money we had for the siding is all we have. Until we know we don't have to pay the bill they haven't were stuck. This has been a very disappointing situation. They did such a wonderful job on our roof...
    - BETH H.
  • D
    Distinctive Home Improvements
    In March we got an estimate for roofing and siding. Great estimate so we agreed to their price and in April they completed our roof. We paid for the roof and were told we would be scheduled for siding "in a few weeks". Flash forward a couple of months and several phone calls stating they were "working on the schedule". Then in July we were served a Notice of Furnishing from Wimmstat Bulding Materials stating that the materials purchased for our roof had not been paid for. We called immediately and were told that it was a misunderstanding and that paper work would be sent to show that it was a miskate. After a week, no paperwork. Called again, no answer, left a message. 2 days later were were served with a construction Lein. Called immediately and we were told that it would be paid in 1 week and proof would be emailed. Yeah that didn't happen either. We have emailed twice a week and called today and now they are not answering emails and calls. We had to take a personal loan for the work on our home and now we have to take what was left to finish our home and pay the lumber company. I am beyond disappointed and sad that we will not be able to make the much needed improvements to our home. I feel like we were swindled and I would warn anyone to not even consider them.
    - BETH H.
  • A
    BCM Roofing
    The guy who came out to do an estimate was on time, friendly, respectful, knowledgeable, and gave me a "worst case scenario" estimate (per my request). He recommended a water leak test, and came out two days later to do one, even brought the hose because I don't have one yet! He found no leak, stuck some more caulk/sealant into a seam in the roof to be sure, and didn't charge me! Best customer service, and great people to call for any and all roofing concerns! So helpful and realistic and honest and kind and generous! I will call these guys for all of my future roof concerns!
    - Betsy S.
  • A
    Richards Roofing
    Richards Roofing was fantastic! I called in the morning for a quote and Jim was at the house by noon. He was very friendly and knowledgeable and did not give me a half-hour high pressure sales pitch like Hansons did. And, the price he quoted was half the cost of Hansons. I went ahead with the work and they were onsite two days later. They started early in the morning and stayed till 6 PM to knock out the work in one day. Additionally, I was not charged any extra for replacement boards that were badly needed on my garage. Jim went the extra mile to make sure it was done right. They cleaned everything up and hauled away all the debris. The roof looks great! Could not be happier with their work. I highly recommend Richards Roofing.
    - James S.
  • A
    Wells Thomas LLC
    • Spectacular good job. I would recommend I was impressed with his promptness, completeness, and cleanliness of his work. I would strongly recommend him to do your handyman and other work. In fact, I have used him on three other projects and have recommended him for another.

    - Thomas V.
  • F
    A couple things...they showed up just as I was leaving. There was no call for an appointment. I told them they were supposed to call to make an appointment and they said we don't need you to be home to complete the work.  I was a little uncomfortable with that, but my daughter was hospitalized, so I had to go.  When I returned I realized the work looked good, but the gutters were smaller than usual.  We have a lot of trees and leaves so gutter guards are important.  On one side of my home the gutters have since over flowed and caused a risk of flooding in my basement.  Someone came out explaining that when rain comes down too hard they will spill over as if this is normal blaming the problem on my gutter guards and my roof line as if it is my fault.  That makes no sense.  I told him I have always have had gutter guards and the same roof line for thirty years, but have never had the gutters over flow like this.  My concern is that this spring when the rains come I am worried about flooding on that side of the house and I will probably have to have someone come out to replace the gutters.  I think the gutters are just the wrong size that they installed when I wasn't home.  They are inadequate for my style of house.
    - Chris P.
  • A
    Shelby Woods Construction Inc
    Steve (Shelby wood construction) is a family based business, and it does feel like your family is working at home. This family is like a robot. Within a week, my whole upstairs was demolished, cleaned up and re-built. Steve is full of ideas and does most of the design changes on the fly. He knows how to put your vision into reality. I can't imagine anyone else knowing this much and doing this quick. I have friends who have had people do work at their houses and even they were dumbfounded with Steve's renovation. I went on vacation and I left the house on this family. People are very trustworthy, prompt and diligent. I don't have to worry about anything. The initial road was rough. In my opinion, he is Heaven sent. If you can get him to commit to your job, consider yourself blessed. People who take pride in what they do are hard to come by and the ones who spend your money as if it is theirs, watching every penny just don't exist. He is like an angel that takes all your worries away and then leave a present on his way out. I am very excited to have a place I can call home!
    - Ron W.
  • A
    Wendell's Remodeling Inc
    Wendell personally provided the estimate.  They did an excellent job, used two of their best roofers and used good materials. The price was right on the money. His responsiveness was good and Butch cleaned up very nicely. I've used their service several times before for things such as for a ridge vent.  I would definitely recommend them to others.
    - Daniel L.
  • C
    Pro Home Improvement
      1. Asked for estimate on a new roof.  Salesman carried on a personal conversation the whole time he was measuring for the job.  Never got up on the roof to inspect.  Sales pitch took over and hour.  We decided to use a different company due to the fact that Pro's price was more than double what the other company offered.  Same roof, same guarantee, double the price.  After the job was finished,  some guy from Pro kept calling and calling and calling for at least a month.  

    - Christine C.
  • A
    Roofing Contractor Inc
    Great experience.   Very nice, professional young man.   Showed me pictures of the problems,  flashing around chimney had gaps and a few nail heads needed caulking.   Fixed the flashing, and caulked the nail heads.   Did not try to  "sell"  more problems, to be fixed.    Said I was good to go for the winter.   Will call him next year for a repeat inspection.   Very glad I took advantage of his special.   Peace of mind is a good thing.
    - Karen B.
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Roofing Contractors in Hazel Park

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