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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Unfinished basement with cracks

Basement Waterproofing reviews in Hazel Park

  • A
    4 Ever Water Tite
    I had a previous estimate awhile ago and did not have basement done at that time. I called and Bob came out rather quickly and quoted the work again. He explained everything that needed to be done, He gave me a fair price and we set a date for them to start and when they would finish. They workers showed up a little late (they went to wrong address) but did make it about 30 min late, no big deal for us. The workers where very neat and clean, they asked before they just did things. They broke up all the concrete and carried it in buckets up the stairs.This process took most of the day. The next day they worked on drain tiles, plumbing and patching the walls. The third day they were working and then the city code inspector showed up and stopped work as they did not have the proper permits. Due to a holiday it took extra time to get permits so my basement floor was left open. After the permits were pulled the work began again. I was in contact with Bob through the whole process and while maddening I was patient with them as they did communicate well with me. The work was finally finished but I was not home when the work was done. They explained what they did to my partner. 
    One of the workers who patched my wall discovered a larger crack, let me know and ordered a bigger piece to channel the water properly. He showed me the area and explained what they would do. I was happy that he took the time to let me know. They explained the new piping they had to do and why. 
    They kept me informed during all the work. While the time it took to do the job was longer than I expected it was fine as someone is always home during the day. 
    I currently have a small leak in the pipe at the sump pump and put in a request to Bob. I expect he will contact me on the next business day as he usually gets back to me in a timely manner. 
    Overall, I recommend them, they are professional, explain work to you, they keep everything clean as they work and if they find something let you know and show you the problem. 
    I did give the lower score on punctuality b/c of getting lost (wrong address) and just being delayed due to permit issues. 

    - Jayne R.
  • A
    Brand New Construction LLC
    Brand New Construction is a stand up company!
    - Sandra P.
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Waterproofing Contractors in Hazel Park

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