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Concrete Driveway Installation reviews in Haslett

  • F
    Work started on time, I was away at work and by the time I arrived back home, his workers were gone. The driveway took about two days. When completed I found an invoice placed in my back door and heard nothing more. I was so upset to find my yard was a total mess. Two large oil spills out front on the road in front of my home. Concrete pieces were all over in my lawn, which I had to rake up before I could mow my lawn, 6 pavers were thrown on my rose bushes, my public sidewalk had not been scored or detailed. Two weeks later Mr Montague called and wanted to know WHY, I had not paid my invoice? I asked him if he had approved the work when my driveway was completed? First he said No, then he said Yes. It was obvious, he didn't have a clue. He came right over and proceeded to be defensive. I showed him 2 holes that had formed in my concrete, a sign of spalling. He said he would clean up the mess and wanted to leave and get a different truck with his patching material to come back and fix the holes. I told him I didn't pay for a patch job in my concrete and what would prevent it from falling back out? I showed him the coupon from AL. He said he would not honor my coupon he offers for $100 off. The price of concrete had gone up. I told him to take his coupon off Angie's List if he isn't going to honor it and proceeded to ask him if I looked ignorant, he was acting very condescending toward me. He knew I needed to leave for work and so he left to get his other truck and I left for work. I never heard anything more from Mr. Montague. Three weeks later I received a threatening letter from the law firm of Foster Swift. Mr. Montague had retained their law firm to collect his outstanding balance. In the meantime, 2 more holes have formed in my concrete.
    - Jackie Lynn B.
  • C
    We called back and it took the contractor over one month to come back out. Meanwhile, the office secretary left us a voice mail stating that she was going to report us to collections. Long story short, the work was finally completed and the company received payment. I would never use this company again mainly due to how unprofessional the sales representative and office assistant were. Not worth the experience for saving a few bucks.
    - Josh B.
  • A
    I was very pleased to know that they recycle all of the concrete. The drainage system works great and the water doesn't pool in my driveway anymore. They crew was extremely professional. They really knew what they were talking about. Not everyone can do the drainage work but he knew exactly what he was doing. Everything turned out so well and we are extremely with the outcome.
    - Kathleen D.
  • B
    Overall, the services were performed well. The only concerns that we had were the cleanup (which was not done).  That is, items were left and were not properly cleaned up on completion. For example, the water hose was used but it was not wound back up onto the reel; the edging was removed and simply left on the grass.  These issues spoiled what was a fairly good experience.  To be honest, we tried to secure bids from several concrete firms, only to find that they either did not respond or responded too lately.
    - Steven A. M.
  • C

    I would like to write a glowing review, but I am EXTREMELY disappointed in the lack of professionalism and response concerning addressing the 3 LONG cracks in my driveway - that was poured on 9/28/2013.  I noticed the cracks in late February (5 months later) and called. I called again in March, April, May. Darryl finally called in May and said that Dale would be coming out to view the problem.  Instead, Darryl showed up. He took pictures and said that Dale would be making the decision as to how to repair it and he would get back with me as to when.  That was 1 1/2 months ago.

    I have called a total of 10 times since February, and each time have been given the run-around by Darryl; or have been blocked by Penni, who refuses to pass my message to Dale Hosford, the person with whom I originally spoke last summer.

    Most recently, I called 7/2/14 and asked to speak with Dale.   Penni said that she would be giving my message to Darryl and he would call me. I asked her to please direct my concern to Dale because Darryl has dismissed my concerns repeatedy, and she, quite clearly, told me that Darryl would be handling it.  No call.  Today, I called and left another message on Penni's voice mail.

    Quality of service includes standing by your work and courtesy of responsiveness to concerns. I believe I have been more than patient - it's been 5 months since I advised Hosford of the problem.  I want my driveway repaired by September 1, 2014. 

    PS  Last summer, Hosford employees failed to return my calls requesting an estimate until my neighbor, who has Dale Hosford do work for her company, told him that I hadn't received any return call.  Dale apologized profusely and told me to call him if I had any further problems.  I'm beginning to think his employees don't want the company to succeed.



     


    - Terri G.
  • A
    We have not yet selected a vendor. The ratings above only pertain to there coming to our residence, taking measurements, asnswering my many questions, and providing the estimate to me electronically the following business day. Estimate: $600.
    - William R.
  • A
    Did a great job, exactly as I specified at an excellent price. Couldn't have been happier
    - donald K.
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Concrete Driveway Contractors in Haslett

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