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Find Top-Rated Harbor Springs HVAC Contractors

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Hvac Repair reviews in Harbor Springs

Real People ~ Real Reviews ~ Real Results

  • Service tech as friendly, helpful, and knowledgeable. During AC tuneup a part needed to be replaced. Work was done with no additional service/labor charge since they were there already. Tech took measurements and looked in attic to evaluate for replacement furnace.
    - mark g.
  • MacGregor's sold and installed a new furnace and humidifier in 2013.  In the summer of 2014 they added an A/C unit to the furnace.  In February of 2015 the A/C unit malfunctioned in sub-freezing temperatures and caused an ice block in the furnace ducts, eventually causing the furnace to fail.  I called them on a Saturday and they promptly arrived and eventually fixed the problem.  Then I received a bill from them for over $300.  The failure of the A/C and subsequent failure of the furnace was caused by their improper wiring of the equipment to my thermostat.  Since the units were almost new, and since the failure was caused by faulty/borderline negligent workmanship I had expected the service call and repair to be covered by them.  Instead, I received the bill. 
    I would expect a local company like MacGregor, especially one that has such long-standing roots in the community, to stand behind their products and workmanship.  Instead, they expected me to bear the cost of their mistakes.

    - DAVID Z.
  • We recently hired Mike Fowler of EnergySmith to add insulation to our attic and install a solar attic fan. It turned out to be a very big job which took longer than anticipated. But, Mike took it all in stride and kept working diligently until the job was done.
    Mike is dedicated and very conscientious about doing the job right. He has an extensive background in construction and energy conservation. We were especially pleased with the quality of materials used. Mike was dependable and did a thorough clean-up when the job was completed.
    We obtained several quotes before giving the job to EnergySmith. Mike offered higher quality with radiant barriers and a solar attic fan -- both of which substantially increased energy efficiency. The benefits of adding attic insulation became quickly evident -- heat pump didn't run as much, temperature stayed more even, house felt more comfortable. But most important of all -- it will result in major energy cost savings.
    Since heating/cooling costs continue to rise, anything you can do now to help offset future rate increases will pay you back with significantly lower energy bills.
    We highly recommend EnergySmith to anyone considering upgrading their attic insulation.
    - Brent T.
  • No other heating contractor seemed to be able to solve the problem with my hot water heating system. They would give me estimates for thousands of dollars to add things the system never needed in the first place, or actually do work that made things worse. Mark came in and saw immediately that the system was simply very low on water. Additionally, he found that the carbon monoxide problem was caused by a sticky damper in the vent. He also helped discover that part of the problem was the government energy controls built into our |thermostats. While the system isn't yet perfect, things are so much better! I will have Mark back to fix one more small issue. He did what he said he could do, when he said he would do it with professionalism and good humor. He is a winner.
    - Marty K.
  • I asked them for references before hiring them and that is my complaint with them;  they never provided them to me;   I waited over two weeks for them to provide me the names of people I could contact to verify the quality of their work.  I even called them and asked why I had not heard from them.  I was assurred that the owner had my request and would be contacting me with the names of the references.  He never contacted me and I finally felt that I could not wait any longer and told them to go ahead on a prayer that they would be OK.  They were.......especially the dryer duct cleaning...no way I could have done that myself;  they had very specialized equipment which  did the job efficiently

    .  I would only add that they did not give me a specific time for the carpet cleaning ahead of time....only the day...until the morning of the service  when they called with a time frame which they did keep
    - John P.
  • Mark's work crew came on the day expected and finished the job to my complete satisfaction. They installed a high-energy furnace and water heater, connected ductwork to the cold air return vents, and corrected problems with the hot air ducts to the upper floor. When the workers were done they swept the basement floor, leaving it cleaner than before the installation.

    Mark kept me informed every day of the progress, and called me after it was completed to confirm that the job was done to my satisfaction. In the six months since I have had no problems with the furnace or water heater. As a single woman I have had to deal with dishonest and predatory treatment from salesmen and workers. Mark Grubaugh proved himself to be honest, honorable and totally reliable.

    I called him today for a quote on completing the central air conditioning. He called me back within an hour with the quote. The unit will be installed in two days, and I anticipate the same excellent materials and workmanship. I trust it there are any problems he will deal with them promptly.


    - therese c.
  • Adelaine Construction was very professional. The disruptions to our operations were kept to a minimum. There advice to us during construction will save of thousands of dollars per year in heating costs.
    - Brian G.
  • The finished carpenter for our project was Bruce. He has been doing carpentry work for about 40 years and he loves challenges. He really had a good time with our project. They did unbelievably good work, they were on time and they were very responsive to changes. I just can't sing their praises high enough. Anytime they were running late they called to let us know they hadn't forgotten us. They were really aware of their customer and made sure they knew that the customer knew what was going on with them. I would hire them again in a heartbeat.
    - DAVID C.
  • Excellent work!
    - Mike B.
  • .
    - Edward M.
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HVAC Contractors in Harbor Springs

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