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Find Top-Rated Harbor Springs Auto Services

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Auto Service reviews in Harbor Springs

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  • I just like how easy it is to use them.  I can walk to other stores to get some things done or just sit in their comfortable waiting room.  The staff has always been professional and friendly.  I also love the paperwork they give us at the end .... a report card of our vehicle.
    By the way, I'm guessing on the date of service as I don't have that information at my finger tips.
    - Nancy T.
  • Very well   Their new building with service wing works well...you can pull in out of the weather and they have two  stalls donated to oil changes etc so wait time is minimal..always friendly.  Excellent waiting area... could have fresher coffee though.
    - JOHN K.
  • I loved everything about them - such a nice front office - so empathetic and understanding - this was a big, expensive job, and I felt like even they felt bad to tell me the transmission had to go. The only reason I gave them a "B" in punctuality is because when we called on the original day they said it would be ready, they added another week. However, when my husband called and said not having the car was quite a hardship for us, they actually turned it around in just 2 days. They gave us a 90 day warranty, and a generous discount on labor for being local hospital employees. They also shopped around for a decent reconditioned transmission, which saved us signifigantly. I will always use Brakes By The Bay - I trust them, I think they are honest and fair.
    - joan t.
  • Vehicle checked very quickly after I got there (early in AM). Determined that new brakes required. Parts had to be sent for, but this didn't slow the process down too much. Estimates for cost and time were given and turned out to be accurate. I did not have a "ride", so had to stay during the repair. For most people, I think not having to wait on site would be better. The waiting area is adequate, but nothing more. And there isn't anything nearby to walk to. (Mc Donalds, and a Stripes store are approx 1 mile away on the opposite side of SPID.) Also, there is very little on-site parking (tiny lot is very cramped). However, they seem to know what they are doing..
    - John S.
  • Excellent service, good communication, quality parts! Mike Garza is a great guy!
    - James F.
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    - Candice W.
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    - Candice W.
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    - mike n.
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    - Neil S.
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    - beth s.
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Auto Services in Harbor Springs

Companies below are listed in alphabetical order.

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