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Cleaning reviews in Grosse Ile

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  • We had an appointment for the technician to come out and they never called to remind us so we called. They called us back and said they were late. Hours later, and over an hour past the timeframe they said they would be there, the company called and said the technician's car broke down. The guy who came a few weeks after that was awesome - very polite, knowledgeable, and gave us some tips for maintenance that was not necessary.
    - Stacy R.
  • Excellent......Dusty has been with us for the past 11 years and could not find anyone as dependable and professional as Dusty's cleaning. Always willing to go an extra step to help you. Always doing an excellent job.
    - Edwina B.
  • I had tried many housekeepers through the years and frankly given up when a friend recommended Nancy.   Nancy is completely trustworthy and excellent at her job.  She takes great pride in making sure everything is perfect.  Our house hasn't been the same since she moved out of state.  Nancy couldn't be more highly recommended by our family.
    - Robin Roberta P.
  • Nancy has been cleaning for us for years.  She has been very dependable and does a very thorough job.  Even the smallest details are noticed and taken care of, with or without asking!
    - Dennis R.
  • I called this company and was able to get an appointment at a convenient time in relatively short order (within a week).  The technician and an extra person who was in training came to my house right on time.  My Carpet had not been cleaned on over two years and though it was not heavily stained was dingy and showed dirt particularly in high traveled areas.  The team applied some pre-treatment and then used what looked like a very new and well kept steam-vacuum system to clean my carpets.  I was very happy with the results as spots and high traffic areas were like new when they were finished.  The results were much better than I would have expected with older carpet like I have in my house.
    - Erick H.
  • I called on a Friday to get an estimate and they were able to make an appointment to perform the work the following day.  Mark and Jeremy arrived on time as scheduled.  They were very professional and completed the work in the timeframe estimated.  They did an excellent job. Everything looks great.  We moved most things out of their way before their arrival.  However, they moved living room tables and the sectional and chair to clean the carpet then put them on sponges so the carpet could dry without getting the furniture wet.  Our home is now ready to be decorated for the holidays.  Thanks for a job well done. 

    The price was a little more than I wanted to pay but after the fact it was well worth it.  It's wonderful to know that the products they use have been tested as allergy safe since there is asthma in my family. 

    - Christine S.
  • The cleaning was excellent; the woman who came was very careful and thorough.  (The only issue I had was with a bit of difficulty in scheduling; I had scheduled a specific day with 2 women for 2 hours ea., but was called the day before and told the scheduled people were "not available" and could we reschedule, which I did.  Ultimately, only one person came, and she worked for the full 4 hours instead.)  The woman who came pretty much worked off a list which I provided, and she did everything i asked - including getting some dried wax (from pumpkin carving & lighting!) off of my hardwood kitchen floors!!
  • Every very inch of the house was affected by smoke and minimal upkeep over the years. When I took magnets off the fridge that were left behind, the areas behind the magnets were very light yellow compared to the surrounding area of the yellow nicotine stained white appliance. Needless to say it was bad. I needed someone to come in and basically do smoke remediation and very deep cleaning.
    I contacted the company via email and the owner Phil responded within 24 hours. Phil was professional, timely, provided a very detailed proposal, offered options and communicated expectations effectively.
    The day of the service his crew showed up on time. His crew were kind and hard working people. The type of people you feel comfortable leaving in your home.
    At the end of the day the house was spotless, the cigarette smoke smell was greatly diminished. I didn't expect all the smoke smell to be completely gone. It still needed time to air out. But the cleaning did go beyond my expectations as far as how much of the smell was gone. I was thrilled. Plus there was not a cobweb to be found in the basement nor a speck of dust in the garage. It was a big job. They finished it on time (1 day) and exceeded my expectations in terms of quality of work and customer service. The products they used were very effective yet did not leave the house full of fumes, which something I was concerned about.
    Great company, great people, great results.

    - Desiree P.
  • They did an alright job. It wasn’t expensive and they did the job well. They didn’t get stains up that we told them about that I later did get out and made much better than they were before. Maybe I would recommend them.
    - Joan R.
  • What was done, was done well.  Three people worked for two hours, so I expected them to get a little more done (at least vacuuming through the house in addition to the deep cleaning), but they didn't get to a lot of things.  The bedroom and bathrooms were quite clean after they finished, except that they did not get the dust behind the headboard of the bed.   The quality of the work was very good, but I think 3 workers could have accomplished more in 2 hours.
    - Carole P.
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Cleaners in Grosse Ile

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