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Flooring reviews in Grandville

  • A
    Flooring Direct
    Flooring Direct is the best company I have worked with. They offer friendly service, great prices, and get the work done in a timely, professional, and quality manner. I really can't imagine a better experience with a seller and installer of flooring. Highly recommended whether you are not sure what you need, or if you know exactly what you want they work to meet your needs with a quality flooring solution.
    - Corey O.
  • B
    This company was recommended by my builder.  The sales person was nice and helped me pick out several samples. I am working with a builder, so I only needed to order the flooring, my builder did the installation. Once I placed the order (which took a couple days because the sales rep. wasn't in the showroom when I returned the samples and evidently no one else could place  the order), the sales representative became difficult to get on the phone. She had given delivery estimate of 10-14 days, but after 2 weeks, it took several tries before she returned my calls. and three weeks before the flooring was in the warehouse and ready for pick up. The flooring has now been installed and looks beautiful.  The prices are very reasonable compared to other companies I compared, but in the future, I would double the time estimate to eliminate the anticipation frustration. It would be nice if the staff could work as a team so that if a certain person is not available, the customer's concerns could still be addressed.
    - Lisa H.
  • A
    Stanley Steemer
    They did a very good job.  They just removed all of the moisture.  It took with probably ten days to get all the moisture out.  They took all the wet carpet up and just gave us a dried out basement.  They did replace the carpet and did a good job.  They had very good ratings if not we wouldn't have used them.  They did a great job.  I didn't get a lot of competitive bids on it but for me it was reasonable.  They were very professional.  I don't have any complaints on them.
    - Dan H.
  • A
    Rockwood Construction Inc
    Our kitchen remodel went very well.  There were a few hiccups along the way, and in every case, whether the issue was Rockwood's fault or not, they quickly addressed the issue.  When a cabinet arrived damaged, it caused Rockwood to have to make many more trips to our house, and they did not charge any more for the extra trips.  All of the workers were extremely professional and respected our home.  Rockwood was not the low bid, but I think they were the right choice!
    - Robin W.
  • A
    Rockwood Construction Inc
    We were very pleased with Rockwood Construction Overall. Dave Gridley and Bob Sorensen are very professional and great to work with. This was a large project which started in September 2014 and finished in January 2015. We had to remove load-bearing walls and move heating/cooling ductwork and they did a great job. We were also very pleased with the extensive work that the electric employees did for the project. We had not done any remodeling prior to this, so we did not know what to expect. Obviously, there are things that go wrong for every project, but any issues we had were resolved. 
    Our project included: 
    New Flooring, new cabinetry, new countertops & backsplash, new sink/faucet, all new appliances, enlarge and bump out existing laundry room, add wainscoting woodwork to dining area, move and reinstall all old cabinetry to garage, add new sink in garage, new woodwork/coat racks etc in laundry room, sanding/painting of banister, all new lighting fixtures. 
    We were also pleased  with the team of people that Rockwood employs to do the demolition and finished carpentry. We would use this company again for future projects.
    - Tracey M.
  • A
    HWC Home Works Corporation
    It was one of the best, well organized companies I have dealt with!  I emailed them to set up an appointment and Valarie called me the next day to come to the house.  She was able to come out that week and was on time.  She was obviously very experienced in this line of work. She gave me not only great ideas but stayed within my price range. 
    They warned me they were five weeks out and would call a week before to confirm, which they did and actually started on the exact day they said they would.  Jerry was right on time and diligently worked all day, cleaning up the mess before he left.  He would also tell me what to expect the next day. The last day Jerry was out of town so Chris finished.  I thought it may be a hassle because Jerry had been at my house all week.  Chris took right over and knew exactly what needed to be done and told me he was staying until it was done.  The project started on Tuesday and Finished on Friday just like they promised.
    A week later I got a thank you card in the mail.
    Love the whole crew and will use them again for sure.

    - tammy m.
  • A
    Flooring America
    Worked hard to skillfully put in around 1600 sq. ft. of flooring.  Did a great job and made sure we were 100 percent satisfied!  In fact, wouldn't quit until they had our approval; also were very neat and clean.  The sales staff and workers were trustworthy and did their very best to make sure we were pleased.  Would highly recommend them!
    - Laurie & Michael L.
  • A
    The salesperson Bob was very knowledgeable. He has a lot of experience in the industry and inspired a lot of confidence. The installers were very professional and very careful. I couldn't recommend them any higher. Everything is looking very nice. My wife is pleased. I would absolutely recommend them to others and would absolutely use them again in the future if necessary.
    - Constance V.
  • A
    OCD Building & Remodeling Inc.
    Overall very well. Alex is very thorough and takes tremendous pride in his work and makes sure you are well informed about options. Great craftsman.
    - Lorraine M.
  • A
    Harper Interiors llc
    Dave we professional, punctual and did a great job - the rooms look great. We would absolutely hire him again.
    - Jane S.
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Flooring Installers in Grandville

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