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Foundation Specialist LLC

in business since 2000

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About Us

on Angie's List for 7 years

Foundation Specialist is a full service basement waterproofing and structure repair company serving all of the western half of Michigan. Foundation Specialist has experienced foundation inspectors. All foundation inspectors have installation experience in new construction concrete and retro fit foundation repair. Foundation Specialist, LLC will treat you and your home with respect as customer service is our number one goal and the key to our continued success. Give us a call and we'll send out a foundation inspector to come up with the best plan for your home. There is no one size fits all program - we can design a custom repair that will correct your issues. Foundation Specialist LLC, looks forward to hearing from you! Thank you for your consideration .

Contact Foundation Specialist LLC

Phone Number

(616) 438-9074

Address

1518 Steele Ave SW
Grand Rapids, MI
49507

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Ratings and Reviews for Foundation Specialist LLC

A

Review: Foundation Repair Service
1 year ago

Foundation inspection required by mortgage lender

I'm selling a home in Holland. The appraiser noticed a crack in the poured concrete foundation and asked for further investigation by a licensed foundation expert. Bryan Foster showed up promptly, provided a written report that confirmed no settlement, bowing or water intrusion, and charged a fair price. I didn't need or ask for an estimate, but Mr. Foster provided one free. I appreciate that the estimate was separate from the inspection report.
Services Performed
- Foundation Repair
A

Review: Foundation Repair Service
1 year ago

Foundation repair

Foundation Specialists arrived on time and got to work promptly. They had taped off the work area and prevented dust from getting throughout the house and took care of their work space. Very polite and professional.
Services Performed
- Foundation Repair
A

Review: Foundation Repair Service
2 years ago

We had 11 piers put in do stabilize the half of our house which is built on slab. They dug below the foundation, added the piers which were anchored to bedrock, sealed any cracks in the foundation, and filled in the holes where they worked.

They worked hard and got the job finished ahead of schedule. It was so loud, there were several men here for four days, our yard beside the house was completely destroyed but that was totally necessary to complete the job. They consulted with us about changes and progress. The only thing we were not pleased about was they left empty pop bottles in the yard but, perhaps, they meant to clean them all up on the last day. We cleaned them up each day.

Service Provider Response
Thank you for the review and we appreciate your business. We will inform the installation team to make sure they pick up everyday not just at the end of the project. Thanks again for your feed back and let us know if you ever need anything else. Thank you.
Services Performed
- Foundation Repair
A

Review: Concrete Repair Service
2 years ago

Foundation repair. Walls were moving and needed to be stabilized.

Great. From the project manager - Bryan Foster - to the crew chief - Shane - I don't think I could have been in better hands. Professional, knowledgeable, polite, hard working, on time, no surprises, and they left the place cleaner than it was before they came!! I highly recommend this company and the individuals I mentioned.

Service Provider Response
Thanks [Member Name Removed]!
Services Performed
- Concrete Repair
- Foundation Repair
A

Review: Concrete Repair Service
2 years ago

Needed a structural inspection and quote.

They were thorough, professional and very detailed. Report came back to me quickly. I also checked the reviews on their website and the BBB and all were A's.
Services Performed
- Concrete Repair
- Structural Engineering
- Foundation Repair
A

Review: Basement Waterproofing Service
2 years ago

Drain tile around entire perimeter of basement; battery sump-pump back-up installed to existing sump pit.

Bryan provided the estimate and was prompt in responding to my phone call and setting up an appointment. He was on time and pleasant to work with. He was very interested in what was in our best interest long term as homeowners and what we were looking for out of our house, not what he was able to sell us (very low pressure sales). He explained the theory and science behind the potential solutions available to us and what the prices would be, and we settled on installing a back-up battery for our sump-pump and drain tile around the entire basement. Bryan explained what it would look like afterward (a portion of drywall had to be cut up everywhere there was drain tile installed), and I'm thankful for that - it managed my expectations of what to expect afterwards. A 50% downpayment was made. A couple days later the office called and scheduled the appointment. They set it for a couple weeks out on a Thursday/Friday (two day job). I got a call the week before saying they were ahead of schedule and could do it on Monday/Tuesday if I was available. I was not, so they kept it on the Thursday/Friday. I spoke with the lady in the office as well as Bryan as to what to expect day of and they were very helpful in explaining the process and when the team would arrive. Thursday morning I got a call about 8:45 from Shane, the foreman, saying they were preparing to leave the shop and would be at the house in 20-30 minutes. They arrived, and while foreman Shane and I walked around and reviewed the job, Andy and Dre started setting up the mats and plastic to protect my floors and other property that would be directly affected by any debris. We ran into an issue of how to divert around the water heater and furnace, and Shane called Bryan and was able to find a perfect solution quickly and didn't delay the project. Day 1 was excavation day, so I did not stay at the house. Shane called me at about 3:00pm letting me know they were done for the day and that they had cleaned up and would lock up the house (as we had agreed that morning). He reviewed the day's work and briefed me on what the next day would entail. There was a considerable amount of dust on my main floor, but I have a feeling it was about 1% of what could have actually been there had they not sealed off the basement when excavating. They did a great job of keeping the space tidy and moved all of my furniture back at the end of the day. While bringing concrete up to take outside, someone did slip and knick a piece of furniture. Shane was very up front about it and solved the issue right away with providing some wood stain (I was very impressed by the level of communication and the "above-and-beyond" mentality). Day two - putting down drain and pouring concrete. Shane called again when he was leaving the shop to notify me of when he'd arrive (crew was Shane, Andy, Dre, and George). He arrived on time, briefed us of what the plans were for the day, and got to work. I got home about noon and the crew got done about 3:30pm, so I was around the house while they finished work. They were very nice and friendly, I felt very comfortable having them around. They worked very hard to get the job done (especially hauling wet concrete down those stairs!) Shane did a great job communicating the progress when I got home at noon and throughout the day. When the job was finished and cleaned up, Shane walked me through the area, showing me the finished product and any maintenance or knowledge I would need to know as a homeowner (and making sure I felt comfortable with it). He then went over the lifetime warranty with me again, asked me if I had any questions, and I made final payment. I am extremely happy with the work that Bryan, Shane, and the team have done and would highly recommend them. They go above and beyond to make sure homeowners are safe and secure (and dry!) in their own homes.
Services Performed
- Basement Waterproofing
- Well & Water Pump Repair
F

Review: Basement Waterproofing Service
2 years ago

I purchased a basement waterproofing system, including installation.

This was the single worst experience with a contractor I have ever had, in over 30 years of contracting services for my home. After depositing for the expensive job (@ $13,000), the company rescheduled me four times, were late each of the four days of the job (they were only 45 minutes late one day, which was a victory), they forgot to use a ventilation system the first two days, they broke two of my basement windows, and they left me with over 72 hours of cleaning in their wake. Now to the really substantive problems... They found some unanticipated conditions in my basement (built in 1929), we consulted in person, and they developed a Plan B to address the problems. As part of this, I directed that they were NOT to revert to a specific part of Plan A without contacting me, and they agreed. They provided a new contract which I signed and left for them the next morning, as instructed. They did not retrieve the contract nor did they consult with me when they made a change to the Plan (they did the exact thing I directed them NOT to do without consulting). The account person had no idea what happened and it turns out that the decision was made by a technician who had not consulted with the engineer, the account manager or me. The work he did was irreversible. More importantly, no one at the company has ever taken responsibility for making a decision that was mine to make. After that (the second day of the job), the account manager stopped returning calls to me, as did the on-site technician. The company's vice-president got involved, to no good effect. I also discovered that tangential work is now required by an electrician (not disclosed during the bidding process). At the end of this job, the most favorable thing I can say is that it only took a week for them to repair my broken basement windows, and it only took two visits to be sure the system was, for the time being, operational. My experience with this company was terrible, on a massive scale. If you seek an expensive, unresponsive, and not fully honest company to leave your home in a mess, these are the folks you want. If you want a responsive and responsible company who conduct themselves professionally, these are not the folks you want.

Service Provider Response
Dear [Member Name Removed]: I read your review about the work we did back in July 2016 at your home. As you know, since your home is nearly 100 years old it makes doing the type of work we do more complicated than homes with traditional basements that have footings. Since your foundation had no footer we did everything we could to find you a solution to the problems you were experiencing. I know we had success in achieving the work scope and was quite surprised to read your comments today. We completed the job over seven months ago and have not received any type of negative input from you after we finished the job until now when I received an email from Angie's showing the review. We work really hard with every customer to provide quality work and effective lasting solutions. Due to the age of your home and the construction methods that builders used many years ago it made the work we were contracted to do quite unique. That said, I know that upon completion of the job we were able to install systems that will keep your basement dry and ensure that your walls are secure and stabilized. We stand by our work so if you have any issue with the end result just contact me for assistance. Finally, I'll discuss this project with my team in order to see what other things we might do to improve upon our customer service and communication methods. Sincerely, Bryan Foster
Services Performed
- Basement Waterproofing
A

Review: Basement Waterproofing Service
2 years ago

Crack in exterior wall.

Excellent. They were very direct and explained what needed to be done. Other companies wanted to go from inside the house which would require removing drywall. Foundation Specialists fixed the wall with no additional costs. They guarantee their work and offered to come back if there are any additional issues. They were also willing to work around my schedule.
Services Performed
- Basement Waterproofing
A

Review: Basement Waterproofing Service
2 years ago

Crack in foundation

Great! They were by far the best not only in price, but in quality.
Services Performed
- Basement Waterproofing
A

Review: Basement Waterproofing Service
2 years ago

The foundation of a home we were purchasing came up as questionable during the home inspection. I hired Foundation Specialists to inspect the foundation and to give us an estimate of the possible repairs.

They found the foundation to be sound with no repairs needed. Foundation Specialists were in a position to take advantage of our lack of knowledge but had the integrity not to. I would definitely hire them again.
Services Performed
- Basement Waterproofing
- Foundation Repair

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Foundation Specialist LLC

Compare quotes from up to 3 drain cleaning companies!

About Us

Review: Foundation Repair Service

Review: Foundation Repair Service

Review: Foundation Repair Service

Review: Concrete Repair Service

Review: Concrete Repair Service

Review: Basement Waterproofing Service

Review: Basement Waterproofing Service

Review: Basement Waterproofing Service

Review: Basement Waterproofing Service

Review: Basement Waterproofing Service

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