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Cleaning reviews in Grand Ledge

  • C
    I have been with them for over two years. At first, everything was great. They went thru a period where they seemed to have a high turnover, but seemed to get past that. Then they became later and later past the appointment time. That wouldn't be such a big deal if they called me to let me know, but they did not. Then something happened about five weeks ago, they never showed. After an hour and a half late, I texted the owner, no response. I called the owner's cellphone and the office number and left messages with no response. I still never received a response. I honestly don't know if they are still in business. It seems that somebody would have called. I'm actually worried that something bad has happened. If not, this is extremely unprofessional.
    - paul b.
  • A
    Excellent - 4 regular size rooms, one bath, one hallway all cleaned well. I have used them over the last 30 years and their service is always excellent. Small business with excellent work ethic and treats customers and employees well.
    - Irene M.
  • A
    Mark did a fabulous job. He took a lot of time and paid attention to the details. The end result is so much better than expected, plus with the veteran's discount the price was less than expected. The carpets, couch, and chairs look awesome. Mark also left two high-powered fans to help dry the carpets overnight, and it was much appreciated. I would highly recommend Len's to anyone in need of quality carpet and/or upholstery cleaning.
    - Cindy S.
  • A

    A crew of 2 showed up on time.

    Completed the job in 2.25 hours

    They put everything back that they removed from the window sills and curtain rods.

    Very friendly.

    I'm very happy.

    - Susan R.
  • A
    On the scheduled date, 3 women, fully equipped, and well practiced, went through my house like a finely tuned cleaning machine. As promised Joanna arrived just as the team was finishing. She and the team leader went through every room and space while Joanna examined every nook and cranny. The Team and owner are kind and personable. They are focused and pleasant every time they come to clean. After the initial cleaning I even had a credit on the package of hours I bought ( through Angie's List.) I not only had them back to use the remainder of the package; I signed on to have them systematically clean my home every two weeks on a regular basis. They are by far the most competent and thorough housekeepers I have ever used. There was a problem, recently in fact. Joanna was on a mini vacation so I spoke with the assistant in charge in her absence. The Assistant was very pleasant. She investigated my concern, called me back same day and assured me Joanna would get back with me personally to resolve my concern; which is exactly what happened. Joanna took my concern seriously and was totally understanding. She already had a couple of remedies in mind when she contacted me. No complaint here. The initial job was meticulously done and the regularly scheduled visits since have been timely and thorough as well.
    - Pamala B.
  • A
    I just wanted to say that Bruce did an awesome job on the Mold Remediation at my home. I'd had a dishwasher leak that was leaking unnoticed for some time. The drywall behind my cabinetry started growing mold, as well as the cabinets themselves. First of all Bruce came out and did a FREE estimate (no other local company would). His estimate was very reasonable and he was very personable and polite so we went with his company. He did a great job removing the mold and cutting out the ruined cabinetry. He also repaired the drywall that had to be removed because of mold growth. I was very happy with his price and the job that was performed and would highly recommend him.
    - Tiffany H.
  • A
    Great experience! My husband and I both work full-time jobs, and with two kids and two dogs(that shed), our house was in need of some 'attention'. I had never hired a cleaning service before, but a friend referred 'When All is New' so I decided to give them a try. Camille was a pleasure to have in our home. She was punctual, professional, and incredibly polite. She was great with, and working around, our children. She's definitely the kind of person I will trust in my home again, with or without me there. The quality and detail of her service was top-notch. We will most certainly use 'When All is New' in the future. Worth every penny!!
    - Haley G.
  • A
    Friendly and professional service.  Unique Touch may charge a bit more than other services, but it was worth every penny.  They use all of their own equipment and eco-friendly cleaning products.  Punctual arrival and got right to work, very efficient and organized. 
    - Katherine D.
  • A
    Professional, yet personable and very efficient. Called on Monday morning to schedule and they were able to come the next day. I made sure to tell them I really needed it done on Tuesday as I had that day off work. Was glad they were so willing to accommodate my last minute scheduling!
    - Michelle B.
  • A
    Lisa did a great job! She was willing to tailor her services to what I felt needed to be done, which in a log home can be an unusual challenge. She cleaned off the grime from all the faces of my kitchen cupboards, which makes a huge difference. Never having used a cleaning service before I was very pleased and amazed at how much she accomplished. She even shared lots of cleaning tips with me!  Diane R.
    - Frank R.
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Cleaners in Grand Ledge

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