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Deck Building reviews in Garden City

  • F
    I would not recommend and would advise not to use. I hired them to do a porch repair and it was a nightmare w/shoddy work that I had to argue to get fixed, I had a door blocked in w/cement blocks. The next step was for the crew to fill in behind the door, then pour cement. I had to stop them from doing this as you could literally see between the mortar on the cement blocks they installed. 
    If you do end up using them, make sure every little detail is in the quote it appears their favorite saying "is it in the quote". In my case, the quote said "replace porch rails" to them that did not mean the porch steps, while they eventually did replace them. It was a discussion that should not have had to happen. 
    The crew also knocked off several stones from my stone-faced wall while repairing my porch. The first thing out of Choice Home Improvements project manager was "it doesn't say in the quote that we are responsible for damages". Again, they did repair but not worth hassle and aggravation. 
    .Finally, back to the porch rails, we were sold by the sample that was shown to us that were heavy aluminum white powder coated welded rails. The crap that they installed was light weight, spray painted, and welded horribly. Some of the rails are only partially welded on and are pitted w/holes from being burned in the welding process. As the quote only said white aluminum rails, did not state sizes, we had no recourse but to accept.

    12/14 To clarify the providers responses - As the work progressed, an issue was found with the support of the house. This happens with old houses. Choice suggested lifting the house and installing a new beam. I asked for a quote as they were already working on the house. When I found the quote specifically stated that Choice would not be responsible for any damages caused by installing the new beam. Choice was adamant that my homeowner's would cover any damages, which per my insurance agency is not true. I declined the service and found a company that stood by their work and had their own insurance to cover any damages.

    Regarding the additional stonework, Choices work crew knocked out  5-7 stones on the facade of my house, so it was not "extra work" but a repair of damages caused by the choice crew. I stand by the statement not to use this company. 
    - Chuck W.
  • A
    Earlier this year I discovered that the cinder block that make up the structure of our front porch was beginning to crumble.   So in late August I began getting masonry quotes to determine the cost of repairing the porch.   Ultimately I decided to go with Kearn's as the other vendors wanted to do patch repairs rather than fix the fundamental issues (cracked blocks and mortar due to settling and aged bricks).   Their bid was very competitive considering the larger scope of work that they proposed.
    Work started the week of September 23.  There was a slight hiccup when the first crew was unable to start as scheduled because they did not have the right tools to properly disassemble the existing railings (planned to be reused) without damaging them.   But they resolved that and started work the next work day.
    The work took a reasonable length of time (about a week) considering the need for inspections and concrete curing time.   It was also of clear high quality.
    I especially appreciated that they did not want payment until we were satisfied with the work.   We had a concern at the end regarding the new porch steps.   They came out and inspected the work and educated us on code requirements.   The new steps were significantly steeper than the new steps.   But they explained that code now requires the steps to have between 6 and 8 in risers and be even.   Our old steps were less than 6 inches and therefore were not acceptable.
    Other than missing the final appointment to discuss the issue with the steps, the sales team and workers were always punctual.   I rated them a 'B' in this case only because Brendon (our salesman) completely forgot about our last appointment.   But, he did contact me later that day and profusely apologized and was professional about taking full responsibility for forgetting.
    One other minor nitpick would be that the workers left behind fast food cups and cans while the work was in progress.   But they cleaned up all the construction debris and trash before the work was completed.   You would not know, in the end, that they were ever there.
    I would definitely use Kearn's again.
    - David W.
  • A
    I did my research (including Angie's list) to get 3 estimates for our cement job. All three estimates and companies were in the ballpark, but I really was impressed by Romana Cement Co. Other friends had used them in the past and were pleased with their work. I also have a friend that works for the cement mixing company that they use and he has seen their excellent work first hand. I had spoken to both brothers/owners Mike and Joe Iaquaniello and they were very knowledgeable about the work I had requested. In fact...I was also interested in having cement laid in an easement section behind my garage. The other two companies encouraged me to go forward with that part of the job, but Romana explained that was not a good idea. Romana could have just said "ok, thats not a problem", but since they were a company with morals, they explained that it would not be a good idea. The city I live in frowns on paving easements and could have requested that I remove it at any time. Or if a neighbor had a problem with it, they could contact the city and have them have me remove it. How's that for honesty over profit !! As for the job... I can't say enough good things about the work that was done !! The job took 2 days for the cement work and a morning for the railing installation. All work was solid, professionally completed, with no complications. Romana took exceptional care to clean up after themselves and did not damage any of my property in the meantime. Their crews were professional and courteous. Even though their price was not the lowest of my three estimates, I was glad I selected them to do the work. We would certainly use Romana Cement Co. again in the future and would recommend them to anybody who needs any of the services that they perform. Thanks again Romana !! Chris & Theresa Mertoian Garden City, Michigan
    - Christopher M.
  • D
    Never showed up as planned and after few tries they came out looked at the deck, took measurements and stated they would get back to me on the estimate the next day.. Never did..
    - Jim O.
  • A
    Telemarketing was very nice and helpful. Estimator was honest and polite, also helpful in a design. Crew keep area clean.
    - Sharon D.
  • A

    the porch was taken down, weather prevented immediate replacement.  dave kept in touch via phone and email.  project

    s finished and look great.
    - rosa t.
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Deck Builders in Garden City

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