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Garage Door Repair And Installation reviews in Galesburg

  • F
    On April 1, 2014, I purchased an $89 garage door tuneup through an Angie's List "Big Deal" offer. My first message from Brian of Garage Doors & More came five days after this purchase, instead of the promised two. His apology (family matters) was accepted, and in my return message I told him my husband would call since I was traveling. It's my understanding each talked to or texted the other at least once, but no appointment was made. 
    On April 28, I sent another message through Angie's List in case our wires crossed and Brian was waiting to hear again from us. It read: "I'm not sure where communication fell apart, but all three of these [suggested service window] dates have passed without making an appointment, much less performance of the service. Are we still on your radar? I notice there's another [Big Deal] offer now on Angie's List. We would still like to have this service performed. Thank you." I thought since he had a current special offer on Angie's List that he would be monitoring his messages more closely.
    It's now May 3, five days since sending that message, and I've yet to hear a word. Meanwhile, I have nothing to show for the $89 I already spent on this Big Deal. I've tried being patient, but I no longer have confidence in, or wish to work with, this service provider, Garage Doors & More in Vicksburg.
    - Karel J.
  • A
    Fawley overhead door
    We arrived home to find one of the two springs on our garage door broken. After research online, I found that this is a common problem as springs are only designed to last for 10,000 cycles or so. For us, that's about 7 years.  I contacted Fawley through their website contact form requesting a quote to replace both springs. If you're going to replace one, you might as well do both at the same time. I received a phone call within an hour or so. The call was on a Thursday and we set an appointment for Saturday. The phone call also detailed the cost to replace the springs. They arrived on time and completed the job in about 1-2 hours. They charged exactly what they said it would cost when speaking on the phone 2 days prior. I would wouldn't hesitate calling this company again for any garage door related issues.
    - Richard B.
  • A
    I bent my garage door...called him on Thursday he stopped by on his way home about 6 pm...made arrangements to stop by on Saturday...even though it was the 4th of July weekend.  He showed up on time and did a fine job fixing my door. He charged LESS than the estimate.
    - Micheal K.
  • A
    Fawley overhead door
    Every aspect of the experience was pleasant and professional.
    - Richard V.
  • A
    - Erik T.
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Garage Door Repairs in Galesburg

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