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Drain Cleaning reviews in Franklin

Real People ~ Real Reviews ~ Real Results

  • Jeff is quick to respond and ready to accommodate when you need a job done asap! Great price and quality work. They take their time and are extremely thorough in explaining how everything works. I would definitely recommend them for any sewer work you need taking care of! Plus, they are kind and follow up. A+ customer service.
    - Angela N.
  • Excellent! My old cement utility sink became plugged beyond anything I could fix. Tom O. came out from Cregger and did an excellent job. He quickly had the pipes under the sink replaced clearing the problem. He also replaced the shut off valve. In addition he removed some old piping that was no longer needed leaving me with a neater layout. Tom explained my options and the cost estimate when he arrived then answered all my questions. This included patiently answering some questions on plumbing beyond the reason for the call out which I really appreciated. I better understand the plumbing in my house as a result. I also had excellent service when I first called to set up an appointment. The rep I talked to was friendly and professional. I was able to get a time that fit my schedule. She also called me about 15 minutes ahead of when Tom was to arrive. I will definitely call Cregger again for any plumbing needs. Highly recommend. And while a coupon wasn't the reason I called them I did appreciate the $25 Angie's list coupon.
    - Sharon D.
  • Universal did a great job...I called mid afternoon on a Saturday, and they were able to help me the same day. Billy K, the tech, was very professional and knowledgeable. He was conscientious about his work and treated us like he knew us and like it was his own home. He was able to quickly diagnose the problem, correct it, and brief us on possible causes for the concern that we may want to look into further. A very positive experience overall...I would definitely recommend Universal and Billy K. to anyone needing a main line drain problem diagnosed and fixed.
    - Phil G.
  • I scheduled an appointment for plumbing.  I explained that it was urgent that we had a leak somewhere and part of the ceiling drywall had fallen down.  They assured us not problem.  In the afternoon started getting phone calls that they would be late, and then of course the final call "we will not make it there".  I explained that we had communicated the urgency of our situation to the scheduler and was assured someone would be out at the scheduled time.  There answer was "that is the way it goes".  Would NEVER use them again.  Unreliable, unprofessional, would never deal with them again.
    - Eric P.
  • After we moved in, we had them out THREE times to snake our drain (which was backing up), cut roots out and apply rootex.  Well, our drain backed up again yesterday and I finally called another company.  The other company alerted us to the fact that there was basically a whole tree in our line and that the previous company (AAAA) hadn't done much.  They spent over two hours cutting out roots and showing us where cracks were in the line to the street.  AAAA might be prompt, on time and have good prices, but it seems they may have been pulling the wool over our eyes OR they just aren't that good at what they do.
    - Laura E.
  • Michael did a great job. He quickly diagnosed the problem and fixed it. I also renewed my yearly service agreement, reason the cost was high. My only complaint and it was not Michael's fault, was that they were supposed to have someone there between 12:00 and 4:00. The technician did not arrive until 6:30 and I had to call twice for an update.
    - Jeff R.
  • The service was great. The plumber resolved our issue and provided us with useful tips on various bathtub issues. The plumber also arrived very quickly. I couldn't be happier with Cregger. I know that we'll be going back to them with any future issues.
    - Adam & Lesley T.
  • Came in - about 3 times to fix the heating system - with no benefit - the heating system is worse with barely any heat when beore the work there was some heat. Did no clean the drainig pipes from humidifier leading to water on the floow and small flood.
    - Kamalesh L.
  • Mike has put in a new bathroom for me and did major work on another.  Did a great job.  He also installed a backup sump pump recently.  Again, great job.  He recently came to snake a drain where I have a chronic problem.  Mike must have gotten frustrated as he left without resolving the problem and I haven't heard from him since (in spite of repeated calls from me).  That was about 6 weeks ago.  After developing a relationship over the past few years I am astounded by his lack of professionalism and communication.  Do not use.
    - Carolyn M.
  • Their service went great. I had them repair a toilet and clean out the main sewer line. I had them come back out to do some additional work. They are now my regular plumber. They make it very easy to schedule an appointment. The technicians have been out enough times to be familiar with my home and know exactly what to do. One of the times they were out they did not have the parts they needed. They were happy to run out to get what they needed and come right back to finish the job. They are reliable, dependable and do a good job.
    - Nikki V.
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Drain Cleaning Companies in Franklin

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