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Transportation reviews in Flint

  • F
    Reserved a 10' Budget Moving Truck 2 weeks in advance of my cross country move.  Three hours before I was to pick up the truck, the dealer called and told me he did not have any trucks.  He had been trying all week to get trucks, but had been unsuccessful.  He had three other customers to give the same bad news to.  His only suggestion was to please call Budget customer service and complain.

    Upon calling Budget customer service and expressing my displeasure, the rep informed me there in fact were no trucks available in my area and besides a reservation only guaranteed the rental price not that I would get a truck.  After further expressing my displeasure at there "reservation" policy, I was told my complaint would be passed on to the fleet manager and I would get a call back within an hour and a half.  It has been over 2 weeks and I'm still waiting for that return call.

    I do not blame the local dealer for the problem, but a little more notice (1 - 2 days) of the lack of trucks would have been appreciated.  Budget Rentals should not be in business, if this is how they treat customers.  I will not use Budget again.

    U-haul cost more than twice Budget's rates, but they had clean, well maintained trucks available and accommodated my 1-way truck rental as a last minute walk-in.
    - Michael M.
  • A
    Artisans Custom Mattress Inc
    We wanted a Tempur-Pedic mattress for our boat. We have Tempur-Pedic mattresses at home and will settle for nothing less. There are lots of custom mattress makers out there but we were uneasy about the materials and standards for health and fire. Getting a Tempur-Pedic with a special shape was the goal but did not know where to start. A call to Tempur-Pedic and we got the recommendation for Artisans Custom Mattress and it has been an excellent choice. Friendly people with lots of options. A professional estimate and delivery time were given upfront. Tempur-Pedic mattresses are not cheap (~$2000) but Tempur-Pedic stands behind the 20 year warranty when Artisans does the customizing. We also get a 90 day trial on the custom mattress. ? They express mailed a measurement kit with supplies and instructions plus an 800 number for help but we did not need it. Their package also included an express envelop with address and postage for returning the pattern. The pattern making instructions were very detailed and took about 30 minutes to complete. We got a phone call after they received the pattern and confirmed the details. We received an email with the shipping tracking information. The mattress arrived four days latter. It fit the bed perfectly. Best of all, it is a real Tempur-Pedic and sleeps as expected. They added a few extras that allowed easy access to storage under the bed. ? The workmanship is great.
    - Mark Y.
  • A
    Two Men And A Truck : Flint Movers
    they did a very good job
    - Tommy L.
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Transportation Services in Flint

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