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Pet Care & Health reviews in Flint

  • F
    West Flint Animal Hospital
    Unfortunately, the office staff lacks in communication skills. We were given different estimates from different people. One person would say one thing, then another something different. The office manager Natalie lied two times about amounts that were agreed upon. Our final bill was $800 more than expected. It was an amount never given to us. We had given them $1,100, then $1,600 the following day. We were told it would be around $2,300 originally. Later... the $1,100 plus another $1,600 and perhaps a few hundred more than that. Instead of being treated like customers who just gave a business $2,700, we were treated like we gave them nothing. Two of the office employees were so incredibly rude, I’m still in disbelief. This behavior does not fly in our family. We simply won’t tolerate it. I have decided to pay the $800 even though we feel absolutely extorted and milked. There’s more to that part, but I haven’t got the time to go into that much detail. Will they be getting their payment in full as they’ve tried to demand? Absolutely not! They will be paid as we can afford to pay them... Natalie try to say it’s their policy.... Well, it’s our family policy not to get ripped off by a liar and that policy supersedes any policy on this earth. We’ve taken our dog to our own vet twice so far, because this hospital left him at death’s door. If Natalie (who thinks she’s some kind of authority lol) thinks it will be happening any other way, she’s strongly mistaken. I thought about taking them to court. If my dog dies, I definitely will be. However, $800 is less than court and attorney fees... Natalie thinks that repeating her dishonesty over and over again will make it true, so watch out for that technique, it’s called gaslighting. Just because someone keeps saying, “If you’ll recall...” over and over and over again (that’s her tactic) does not make what that person is saying the truth. She’s a glorified bill collector who does not take criticism and apply it to better her business operations. She could care less about your animals and what you’re going through. She’s incredibly dishonest. She also needs to learn a life lesson called... The people paying you are ultimately in charge, so start acting like you want their money. Also, if you’re reading this... You are in charge of your own money (certainly not an office manager at a Flint animal hospital). You say what goes with it. Don’t allow a bully like Natalie to tell you what to do with your money. If someone lies to you about the price of something, you have all the right in the world to redefine the exchange as you see fit. Lastly, Miss Natalie can say all the words she’d like... Rest assured, payment will come to them exactly as I’ve outlined... That’s called the LAST WORD!
    - Leslee A.
  • A
    Shear Canine
    amazing! this was our first time getting my pup groomed here and the lady on the phone was super nice when booking my appointment and then the lady who groomed my dog was so super nice! we will be returning customers! The price was also great!
    - tammy o.
  • A
    Riversbend Animal Hospital
    My family has been coming to Dr. Scott for over 25 years. I now live in the Midland area and after multiple bad experiences with the treatment of my cats and dogs at other vets we have for the past 15 years driven back to Big Rapids and Dr. Scott for our pets. We trust no one else! You will not find a more considerate and loving staff. They always treat our pets like family, listening to any concerns we may have and providing us with options and answers. The staff is great about follow up as well, you can depend on them to contact you if additional information or questions are needed.
    - Liz R.
  • A
    Paw Palace
    She got great care and lots of love. It was great to be able to access the cameras by smartphone to see her playing everyday and know she was doing great.
    - MaryAnn D.
  • A
    Barktown USA
    It's $28 for a full day. They are great with the dogs. They are very compassionate people. They are always very caring and concerned. The dog comes home happy and tired.
    - Arnie R.
  • A
    They diagnosed the problems and gave me different options. They also advised me the best route to take as far as treatment over surgery.
    - Carol M.
  • A
    Fenton Veterinary Clinic
    I have only been there twice now. The staff and everything are so nice. They're very helpful and they love animals. The whole office all around was excellent. My first impression of Fenton Veterinary Clinic was I liked it. It's a house that they converted into a clinic, it was something they converted. It might of been an old barn they converted. It's warm, it's not cold like some of your modern clinics. The reception area is a stone floor like it might have been a patio or something.
    - Katherine R.
  • A
    Grand Blanc Veterinary Hospital
    They are very helpful with going over the charts and everything. They went over with them with us, and what she needs when she becomes an adult. All the test she needs.
    - Richard P.
  • A
    Grand Blanc Veterinary Hospital
    We've been using them for 30 years. The vet is very good with the pets. They are very friendly, very concerned and very compassionate. They are gentle. Years ago we had trouble when we first came here trying different veterinarians and this one seemed to be the best, so we stayed with them.
    - Richard P.
  • A
    Stonington Kennels Inc.
    It was the original owners, and they were so good with her. They furnished dog food and treats. My dog was picky with her dog biscuits. She would look at it and walk away. She like Iams. I took my own dog food and dog biscuits. I didn't want her to get an upset stomach. Not all dog food is bad. I just wanted to take her own dog food.
    - Richard P.
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Pet Care Providers in Flint

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