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Surgery reviews in Flint

  • A
    He is very difficult to get into. It was for my mother. Once we got him, he is just so engaging. He explains everything; it made everything just great. He was her surgeon. He did surgery for her and everything went great. I understand the difficulty to get in; there is only one of him. He is overwhelmed.
    - Sylvia S.
  • F
    I thought his attitude was lackadaisical.   He hadn't so much as looked at my file before entering the room to talk about my potential surgery.  I believe he previously decided that we were doing surgery, gave me a list of foods I can and can't eat, physically examined my abdomen and asked me if I had any questions.  I felt uncomfortable that they do the surgery in a "surgery center" as opposed to a hospital because of previous complications in past surgeries and I voiced my concern.  He seemed uninterested.   I also felt uncomfortable that they needed to take a digital picture of myself for my file.  I have been to plenty of doctors, and that hasn't happened, ever.  When the doctor was talking about a date for the surgery, he told me they'd call me.  He said it would be "in a few weeks because of the holiday"(labor day). I decided to get a second opinion from the surgeon my husband had used for the same problem.  In the end, I chose a different doctor.  Their follow up for scheduling my surgery was also irritating.  By the time I heard back from them, I had already had my surgery and practically recovered.  I didn't like the fact that he was unconcerned with the amount of pain I was experiencing, and that the surgery was going to be scheduled on his terms - when it was convenient for him. 
    - Kari F.
  • F
    Before even being seen, they demanded a co-payment and were quite rude about it.  I required further testing, which they made me pay for upfront, and I knew I was overpaying.  They handed me some paperwork that showed they charge 10$ per page for sick leave papers if they were needed.  I found that outrageous considering the amount of money billed to my insurance and the co-payments I already pay.  After I pre-paid for the test, I received no instructions from them, just what they charged for.  When they called to confirm my appointment and changed the appointment time 4 different times, they asked if I had questions.  Yes I had questions, the prep for the test?!!? She seemed shocked that I didn't have it, after asking for it several times. I had to follow up after the exam, he left me in the room while he took a personal cell phone call, spent 4 seconds and got snippy when I asked questions.  He has a HORRIBLE bedside manner.  I never felt like  he cared about my healthy just my money and insurance.  He prescribed medication 2x's a day but 0 refills, which meant every month I would have to go back and deal with that nonsense again. I will NEVER return to that office.
    - Sheila H.
  • D
    I visited Dr. Fares to confirm the diagnosis of my primary care physician (hernia) and discuss surgery options. Dr. Fares examined me and confirmed the diagnosis. He then handed me a booklet explaining what a hernia is and what surgery would entail. He said "read this" and left the room. He returned in about 15 minutes and said "any questions?". I asked a few questions to which he gave me short, nondescript answers. He had an air about him which made me feel like he was much too important to answer my silly questions. When I asked how quickly I needed to have the surgery, he did not answer directly, only saying "it is very big". I chose to have surgery with a different doctor who was very helpful and answered this same question much more honestly by saying that it was not urgent and I could wait as long as I wanted and as long as I could stand the discomfort.
    - Bob G.
  • A
    I chose Dr. Ramp when I needed to have a cholecystectomy (gallbladder removal) because she had been the partner of a well-respected doctor who had pioneered laparoscopic gallbladder surgery in our area but was no longer available (serving as a combat surgeon in Iraq). I felt that his choice of her as a partner was a strong recommendation. I also do medical record paperwork at a local hospital, and my experience was that she was meticulous about this, too. At our initial meeting, she was a bit cool and stand-offish, but she was careful in her examination and she took the time to ascertain my level of knowledge about my condition and the procedures planned. She properly covered the risks and benefits and alternatives before obtaining my signed consent. She explained her technique for the procedure and told me what to expect before, during and after the procedure (and it did go just as she described). On the day of the surgery, she saw me in the presurgical holding area, double-checked a few things and reassured me (this was my first "big" surgery ever and I was anxious). The anesthesia went very smoothly and I was awake, comfortable, and able to go home not long after. The "discomfort" really was not bad at all; there were only a couple of small buttonhole size incisions in the abdomen that were closed with 2-3 stitches & covered by Band-Aids (and I had a nice new belly button). It turned out that Dr. Ramp routinely does a dye injection to check for residual material in the ducts after the surgery, which not all surgeons do. As it happened, I learned from my operative report and from her at the followup visit that I did indeed have a problem with that. If she had not done that (like some other surgeons), I would have had some continuing problems. My initial impression from the preop visit had been that she was a bit cool, but by the followup visit she was cheerful and humorous, and overall, I think she did cover not only all the basic work that should be done, but she did a thorough above-and-beyond procedure. It would be difficult to characterize the cost, because my health insurance covered all but co-pays, and those are individual to the policy. The amount charged to and paid by the insurance company is a negotiated amount and would not reflect what an individual or another insurance company might pay. I would suggest that this would need to be discussed with one's health insurer and/or with the physician's billing staff.
    - Penny E.
  • A
    - David B.
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General Surgeons in Flint

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