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Irrigation System reviews in Farmington

  • F
    Davis Outdoor Svcs LLC
    The irrigation system seems to be working, but they didn't install a drain to remove the remaining water after winterization of the system. The system was installed in April 2018. The issue was not discovered last year because due to a series of mistakes on their part (very long story) I was not present for the winterization, and they didn't inform that the drain was missing. This year after multiple follow ups, I was present for the winterization, and that's when I found out that the drain is not present. I have followed up several times since October 24 to get this fixed. Originally I was told they would follow up with me, but now they won't return messages, so I can only assume they will not fix the problem. With a full time job and many responsibilities, I need a reliable contractor who will return phone calls and fix problems with their work. I gave them a good review for the driveway, but later I had to follow up multiple times to get them to seal a crack.
    - Sital P.
  • A
    Todds Services, Inc.
    Todd���s Services was the most responsive company that we contacted. They set up a meeting within a day of our initial contact. Todd (not ���the��� Todd of Todd���s Services, but an awesome Todd nonetheless) met me at the house, and we walked through the project. He was extremely knowledgeable and answered all of my questions. Not only that, he mentioned that he had some ideas that could save money by making small tweaks to our existing landscape design. He assured me that, based on his experience, those modifications would result in large costs savings without impacting the final result. It was obvious to me that Todd and his company knew exactly what they were doing and had the resources to do such a large project. After carefully reviewing all of the bids we received and meeting on-site with each company, we decided to go with Todd���s Services. That was the best decision we ever made! It was an easy decision because Todd���s Services was the most responsive company, has awesome communication and had some excellent ideas for improving the landscape design in way that would save us money. Todd���s Service���s was able to cut nearly $35,000 off the cost of the project without compromising quality. Not only that, they had the resources and equipment needed for the project. Everyone (without exception) who works at Todd���s Services is extremely professional, polite, and accommodating. The crew was simply amazing���meticulous, clean, prompt, accurate, professional, and detailed. A special shout out to CHRIS and JOEY who busted their butts on the project. And another shout out to KEVIN who installed the outdoor grill and firepit and also helped design and implement the vast irrigation system for the entire 2+ acre area. Kevin also designed and installed the landscape lighting system, which literally has people stopping their cars while driving by to admire it. Given the breadth of the project, it took nearly two months of hard work by Todd���s Services to transform our property from a muddy, overgrown field into a beautiful home with a gorgeous yard. Todd���s Services always had a crew of at least four people on site working, and many days had about ten people on the project. They installed hundreds of plants and full-sized trees (there were so many plants, in fact, that at least two semi-trucks made deliveries). It was a constant buzz of hardworking people working nonstop on the project. I was impressed how the crews always arrived on time each day and how they left the jobsite clean and tidy every evening when they left. The end result is incredible of their labor is incredible. In fact, the team is so customer-focused that they even ran to the rescue of my daughter who got stuck in the mud of the yard walking home from school. We HIGHLY recommend this company!! The customer service is impeccable. From the first visit all the way up to every interaction, you can tell these people care and take pride in their work. I included a few photos of the work in progress. I will update the photos in the spring after the new lawn comes in. 5 Stars well deserved!!!
    - Jason R.
  • B
    Summers Irrigation Inc
    It went ok ... while I gave them a reasonable overview of the problems I was experiencing, over the phone they said they couldn't even give me guidance on pricing, so the pricing was more than I'd thought it would be. In general, however, the work seems to be pretty decent.
    - AJ K.
  • A
    American Sprinkler
    Great crew. Professional. Tons of knowledge. First time start up for irrigation system at new house. Replaced 5 heads. Fixed a pipe. Explained a lot of things about my irrigation system. Great experience. Decided to go with service plan for future.
    - Adam S.
  • F
    I have now learned that this company is rated F by the Better Business Bureau. Based on my experience, stay as far away as possible and find a reputable company. They charged me $818.00 for a start-up which they said required substantial plumbing work. The next day I checked with the Oakland County Water Commission, and they informed me that they had recently inspected my system, which they said was in perfect working order, that this work was totally unnecessary, and that the company was simply trying to drum up business. Use at your peril.
    - Jay L.
  • A
    When Leo came over for winterization, but my sprinkler system did not working at all for some reason. He did not have enough time to fix the problem at first visit, so he came back another time to fix main pipe problem and did winterization. Thanks Leo you did wonderful job.
    - Insoon Y.
  • B
    Old Faithful Sprinkler Systems
    They did a pretty good job. He did a good job but he was not sincere enough for my case. He was a very good and nice fellow in doing the job. He should pay more little attention in adjusting the sprinkler. My interaction with them was pretty good. The work turned out okay. They should pay more sincere attention. He was responsive.
    - tai c.
  • A
    American Sprinkler
    Showed up on time (actually 10 minutes early) hooked up to my sprinkler system and since the controller is in the basement I would cycle it through the various zone upon contact by the operator.
    - William C.
  • D
    They came out on 05 September 2012 and started to work and I got a call from the owner David at around 3pm that they will be done around 4 pm so I left work and headed home and they did not finish until 7 pm and they had to come back the next day to finish, I trusted David and did not think twice about it.  The next day they came out in the morning and did not finish until 11:30 AM (but they did not really finish because they had to go to another job) .  They came back on the 18 September 2012 and he charged me again to complete the work.  I even got my neighbor to hire him to do her Lawn Sprinkler Install. 
    Now day one 10 hours and 20 minutes and day 2 they started at 7:40 AM and finished at 11:30 AM.  So Imagine when I got the the bill I was shocked parts alone $1219.00 and labor at $1872.00 and he even charged me for the machine that the used in adding the new lines to upgrade my system total bill 2671.00 and he gave me a discount of only 121.00 after I complained but what was I supposed to do not pay it(I should have not paid it)Total 2550.00.
    1-He never once mentioned to me that each person gets paid 80.00 or if their are two the charge is usd144.00 per hour
    2-The use of the machine to add additional lines was extra.
    3-That they had to come 2 weeks later to finish their work and being charged and additional 522.00( he charged me for the machine again because he did not have time to fix the leak the second day because they need to start a new job.
    4-Their was no communication at all from David about these surprises.
    5-They used all my old sprinkler heads from my old house which where all in working condition and he added a few others.
    6-He did not have to change any of the valves because they were all in working condition.
    The reason I have not posted this review before is that I filed the paperwork and I just changed cabinets and saw it and I got very upset and decided to write about this experience.  I was over charged for labor a total of $832.00 and $522.00 for the second service call to finish the job that they should have done on the second day.  I will never use them for even a service call or Winterization or start up ever again.  I paid an extra  $1354.00 for additional work and labor that should have been done correctly and at a reasonable price from the beginning or at least advise me of the cost as the day progresses.  I do not recommend anyone using this company unless you have everything in writing ahead of time. 

    - Duraid M.
  • A
    American Sprinkler
    They were fast and thorough.  They came for a simple system start up but ended up replacing a broken sprinkler head as well as a leak in the pipes created by another contractor who had done some work previously.  Had all the replacement parts on their truck and were friendly as well as professional. Worked fast and the system has never run better. Highly recommend.
    - Larry H.
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Lawn Irrigation Services in Farmington

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