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Furniture Store reviews in Farmington Hills

Real People ~ Real Reviews ~ Real Results

  • That did not happen. We did not even have them for Thanksgiving. When they finally came in, one was damaged. We thought it would be replaced with a new one. The owner informed us they would replace the portion of the chair that was damaged. When that piece finally arrived, I took the damaged sttol back to the store and was told the wrong piece was shipped to them. I brought the stool home and have been looking at it ever since. The owner said he would call when the new piece arrives. He does not know when that will be. I have hesitated to write this review because our situation hasn't been resolved. I wish I could take all four stools back, get a refund, and go elsewhere. I am very disappointed and do not recommend them.
    - Maureen M.
  • They were so fair.  After 6 months, we had some problems with our furniture, and they allowed us to return it. They were very fair and we had no problems.  They are very legitimate and I would feel very safe using them again.  They gave us credit when we returned our furniture, and they always try to give you a good deal.
    - Dianne M.
  • Mirror was delivered damaged and we were told that damage is common during delivery. The persons to hang the mirror could not come out at the same time as delivery. When they did come they were unable to hang the mirror. A week later they sent another man out to do the job on his own but it is a two man job. There service man that came out said he was afraid to call them and say it was a two man job so he started moving the mirror around but it was not working so I asked him to leave. In the mean time I spoke with Chris (my sales person and the son of the owner) He was very rude & said I should be able to help hang the mirror. He was going to send his Mom & sister. I finally spoke with the owner later in the day. I asked what we could do to make things right. He was also rude and said I should never have gotten the mirror for such a good price. Hello! They sold it to me for that price!!! I did find someone to hang my mirror I now need to find someone to fix the damage from delivery.
    - ANGELA N.
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    - Cynthia T.
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    - VERNA G.
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Furniture Stores in Farmington Hills

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