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Hazard Remediation reviews in Eaton Rapids

  • A
    Anew Damage Restoration
    Great, very fast and effective. Erin arranged for everything to be put back as it was in the bathroom.Very happy with the turn out. Erin made a schedule and it was stuck to till the day. Very happy with the results!!
    - Eric C.
  • F
    Air Quality Control Agency Inc
    Installation of the equipment was fine. Equipment worked fine until February, 2010 when the fan broke. On February 7, 2010 the fan broke on the detector. I placed a call for service because there's a 7 year warranty on replacement. Talked to Patty and she said she'd refer the call to the service dept and they would call. Over the next few days we received 5 calls from their service dept asking us whether the fan did indeed not work and if the circuit breaker was on. Each time they said someone would call to set up a service call. We never received a call to set up service. On Monday February 16 my husband called and asked to talk to the service manager, Aaron Jones who was to come in at 1:00. He was supposed to call. He never did. So that's where we are right now, frustrated with this company and their lack of professional service now that they have our money. UDPATE (02/17/10) After not getting a call from Aaron Jones the service manager, my husband finally talked to another service rep and was told that they are so busy they didn't have time to come to our house because they service 17 states. He told her I had put a report about them on Angie's List and she was very upset about that and her attitude improved after he told her that. She said that my husband would have to take out the fan and bring it their shop in Lansing which my husband did. He said their office were terribly disorganized and gave him very poor customer service while he was there. They gave him a new fan and he installed it and now our detector is working again. But if this fan fails we'll deal directly with the manufacturer. Don't go near this company. They are a disaster.
    - Kathy K.
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Remediation Services in Eaton Rapids

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