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Flooring reviews in Eaton Rapids

  • A
    McDowell's Hardwood Floors
    I needed expert advice when a painter scratched and gouged our wood floor by moving a piano. Turning to Angie���s list I found McDowell���s Hardwood Floors. Steve McDowell promptly answered my call and made a visit to our home the following day. After assessing our floors and the damaged area we decided the best course of action for us to screen and re-coat in low gloss finish. Due to the nature of our project and Steve���s timing he was able to the job in the same week - which made us very happy. When doing the second coat, the finish was plagued with debris and required a third and fourth coat to get the floors near perfect. Steve was diligent in working through our issue and the end product is better than we expected.
    - Rick G.
  • A
    Welsh Custom Hardwood
    The work was excellent. Very little waste of the wood. We had lots of transitions and some unusual steps to address - which made the cost a bit higher but worth it. The floor looks beautiful. Tanner, the owner, was very professional and attentive. I would recommend without hesitation.
    - Abigail E.
  • D
    Horner House Interiors
    Horrible when there was a problem. Cathy stated the issue would be taken care of in July at no cost. It is November and the hole in my floor remains. Cathy hasn���t returned phone calls and screens calls from known numbers.
    - Debbie R.
  • A
    Welsh Custom Hardwood
    He arrived promptly each day according to his schedule. He had all his materials on hand. He worked quickly and efficiently. He was neat and organized. Very professional and friendly. Would hire him again.
    - Shawn F.
  • A
    Welsh Custom Hardwood
    He was very courtious & polite. He was respectful of our property. He kept us up to date with the time line so we knew just when to expect the job to be done. In the end he cleaned our floors and gave us a new dust mop and cleaner so we could take care of our new floors properly. He moved all of our furniture back, all four rooms, and had it looking just as it did in the beginning but with beautiful new floors.
    - Shawn F.
  • C
    Horner House Interiors
    We are happy with the quality of the flooring. Next time we call Horner House, we will be much more clear with our directions. We asked for carpet samples in grays. We ordered and paid for a multiple-color carpet with grays and tans. Cathy found a higher quality carpet at the same price and took the liberty of changing our order. She told me after she ordered it that I could change it but because she said it was one I had looked at before - a higher quality carpet - I assumed it would be within the color family I was looking at (gray). We had already painted most of our home gray. When the carpet arrived for installation, it had no gray at all. It was a taupe color. We decided to go with it because it is a very nice, thick, high-quality carpet. I just wish we would have communicated better. We also had a miscommunication with the vinyl flooring. Cathy measured and quoted us a price that we felt was too high. When we called her to tell her the price was too high and that we were going to look elsewhere, she told us that the vinyl was already cut and in her van. She decided to match the price of the flooring that was within our price range. That was a huge relief! Overall, we just felt that communication could have been much better. Cathy is looking out for the best deals for her customers. She really seemed to care about our projects and our time. I think it is clear that she is a great decorator/designer. Her customers just need to be diligent about communication in order to avoid any problems.
    - Cindy R.
  • A
    FedeFloors Inc.
    I originally called on a random ad off Craiglist to tile 400 square feet in my house. The price seemed too good to true and as it turned out, it was. The person never showed up and never returned any of my calls. With all of my flloring ripped out, I frantically started looking for someone else to perform the job. I noticed Fedeflloors was on Angieslist. Even though they had no reviews, I decided to take a chance and give them a call. Scott gave me a rough estimate over the phone and came out later the same day to give me a more accurate quote. Once meeting with Scott, I decided not to look any further and commited to Fedefloors to perform the work. Three of them arrived at my house on the scheduled day. They were very courteous, polite and even removed their shoes when having to walk across on my carpet. They started with the cement board and applied thinset UNDER all of the board. From my brief research of tile floor installation, this seems to be a step that a lot of shaddy companies fail to take. Thinset under the cement board helps ensure that joints or tiles don't crack a year or two down the road. The following two days they laid down 12x12 and 6x6 tiles throughout the four rooms. The morning of the final day, grout was laid down. The overall finished product looks AMAZING! Transitions throughout the four rooms are seemless and all lines are straight as can be. Scott never hesitated to call me when he had questions, he never assumed. Scott also called me after the job was completed to make sure I was happy with his work. If I had to do it all over again, I would have called him first.
    - Mark R.
  • A
    Four Seasons Installation
    Alex was punctual, picked up the flooring from the stores, worked hard while on the job and even stayed late to finish in one day because we had a deadline to meet whereas other installers would have pushed us off to another day. Alex seems to make a habit of going above and beyond. He even helped me set the toilet once the bathroom vinyl was laid. When we have flooring needs in the future we'll definitely be calling Alex!
    - Brian W.
  • C
    I don't think they took me seriously at first because I don't exactly dress or look llike someone who has a lot of money.    The sales rep took me directly to their cheapest line of cabinetry (Aristocraft) .  i told him I wanted midline or better and we went from there.   I met with him again to go over the cabinets i wanted and the Placement in the kitchen. (they came out previously - measured and took pictures) We are working with an existing kitchen so there isn't a LOT of room to work with, BUT the other company found me 1 more foot of space, knocked out one of the existing walls to make my snack bar a larger semi island with the cabinets hung from the ceiling  and replace older cabinets with newer pulluts and a nice new functional pantry.  McDaniels didnt SUGGEST ANYTHING.  they basically showed me a computer drawing of my kitchen and asked me what I wanted to do.  So, I basically had to design it myself.  The reason we were redoing the kitchen in the first place was to get new fresh ideas.  McDanield didn't offer any.  Plus he had pegged in the Aristocraft cabinets and not the ones we told them we wanted.  The other company and McDaniels both deal with the same midline cabinet company so I knew what cabinets I could get and where they would fit, yet EVERY suggestion I got from the other company that I presented to McDaniels, got shot down.  "We can't do that" or "Oh, that won't work there" and so on.  So, in the end, I ended up with the EXACT same layout as my original kitchen  and a pantry that was going to be even LESS functional than the one i have now.   Of course, since you don't give mcdaniels a depost,  they won't give u a quote  or give you copies of the layouts you decide on.  The 2nd meeting was very fast, he gave me rough estimates of the counter top  i wanted and a rough estimate of the labor and cabinets (nothing relating to plumbing or lighting yet).  BOTTOM LINE:  I went with the other company.  The labor from the other company was 1/2 the cost of McDaniels and even though the overall project was similar in cost ( other co. a little cheaper) I was getting about 6 additional  cabinets (with glass)a whole new stylish look and an additional ceiling to floor wall hutch (solid wood) that McDaniels didn't even think of to suggest for a dead area in our kitchen.  plus they were pushing the dura ceramic floor which i researched and found many ppl complained about! Cabinets are ordered and project is pending for march.
    - Carol D.
  • A
    Carpet Man of Michigan
    It took some time for me to settle on the color; we finally decided to do a two color custom design. Paul ordered everything, after verifying the measurements, and the install date was set up. Our installer, who has done work for us before, was right on time. He removed the appliances..including the dishwasher, and got to work.
    Our kitchen is octagonal and this custom design took a lot of measuring and cutting. In the end, it was perfect.

    We have used Carpetman for close to 20 years now. All of our carpet, tile, vinyl comes from them; when we remodeled our cottage, we got our tile and carpet from them as well. In all of the years everything has been perfect, seriously. In fact, one year, after having my carpets cleaned upstairs, it was obvious that the carpets needed to be re-stretched; I called and someone was out the next day to take care of it for me.

    I've recommended Carpetman to many, many people. High quality, great prices, honest transactions and superior install; you can't get better.
    - Janice H.
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Flooring Installers in Eaton Rapids

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