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Plumber reviews in Eastpointe

  • A
    Randazzo Heating & Cooling
    Excellent overall experience. Very prompt service call and diagnosis of issue. Courteous and professional replacement and installation. They were even able to research and obtain a free replacement unit under the original warranty. Thank you Randazzo!
    - Gregory J.
  • C
    Heaney Plumbing & Heating
    Well they were supposed to come out on Thursday Feb. 21st around 3:30. As time ticked on and it was almost 4:30 I decided to give them a call to see what the hold up was and apparently they had an emergency that needed dire attention. I understand that things happen but they could have at least called ME to reschedule instead of me having to call them. I also was supposed to get a 10% senior discount which the young man did not give to me at time of payment so once again I had to call them to question them about that. I was told that a check would be put in the mail for the difference but still have not received it. They charged me $225.00 for a 30 minute job which I thought was kind of priced but because no one else responded to any of my ads than I really did not have much of a choice to have Heaney do the job especially since the faucet was broke for five months. It truly was a learning experience.
    - CAROLYN W.
  • F
    All Things Considered
    This company (All Things Considered LLC) and the owner Kyle are horrible! This job he did for me was maybe a 2 week job at the most but it took him 3 months! (I showed 3 other contractors the work after Kyle did the work and this is what they also told me) He started the work on June 24th and didn't finish until end of September! He easily cost me 2 months of rent ($1,700). Every time he gave me "his word" when he would be done it was never completed when he said. When he quoted me he made it sound like he would go above a beyond what he was going to do (very smooth talker) . I had some floor issues and he made it sound like he was going to do a major repair, He basically put band aids on them. A week after I had a tenant move in the "fixed" area gave in. It appears he used very cheap/ weak material. He also quoted me for 3 brand new doors which he only gave me one and "fixed" the other 2. He said there was a bug problem and said he hired an exterminator for $400.00 which he never provided me with a receipt. He said he ordered a dumpster for the demo for $900.00 and again no receipt! Even though he supposedly rented this dumpster he left a large amount of garbage in the garage which took him several weeks to come back and throw out the garbage. He replaced a kitchen counter/ sink and is now leaking and oh yea looking at home depot sight the price on that was well below what he quoted $1,000.00 me and again no receipt ($149 cabinet $146 counter top and used sink). I was out of town when he supposedly finished the work. I had a bad feeling about his work so I didn't want to pay him in full until I came home and made sure everything was right but he argued and whined with me over the phone. I didn't want him to think I was scamming him so being a man of my word I paid him in full (huge mistake!) Since Sept 26th he as been telling me and my new tenant that he will show up to fix the floor and faucet but of course yet to show up and is now ignoring me and my tenant. Now I have to spend more money on his shady job to fix everything. I'm going to take him to small claims court over this. After talking with some investors I know I found out that he has done the same to other people and wanted to sue him but didn't only because they didn't want the headache. There are a lot of good hard working contractor out there and this guy gives them a bad name.
    - Jassin H.
  • A
    Cregger Plumbing, Heating & Cooling
    In a word, Great. The work performed was done in a very timely manner by people that were professional, patient with my questions, and, friendly. When our city inspector came out the first day and changed the scope of the job, our technician, David Kowaleski explained to me why and how they would meet the inspector's order. This meant another day of work and Cregger's staff reworked schedules to ensure that the work was continued without delay. The inspector was pleased with the end result and so are we. I definitely will call this company again if required.
    - Veronica H.
  • A
    Cregger Plumbing, Heating & Cooling
    The technician came at the appointed time and ran a camera through the line. He explained to me exactly what I was seeing on the screen. He pointed out the pros and cons of hydro jetting, especially with taking into account that there appears to be a crack in the line. We have decided to use this company to have our line replaced.
    - Veronica H.
  • A
    Universal Plumbing & Sewer Inc
    Called Universal Plumbing and Sewer in the morning and they were able to provide service the same day. The technician, Billy, was very friendly and professional. We were very satisfied with the quality of the work and would definitely call again.
    - leslie d.
  • A
    Universal Plumbing & Sewer Inc
    When I made the appointment, it was for the following day....but then I got a call that someone could actually make it later the same day! That was great customer service. The men they sent were extremely professional and went beyond the nine dots to come up with a solution that would work to unclog an extremely stubborn clog. I am highly referring this company.
    - Michelle M.
  • A
    Universal Plumbing & Sewer Inc
    He was very helpful and honest.  Said that due to the tank being 13 years old and not knowing if it had ever been flushed (was a rental home prior to my purchase) he didn't recommend flushing as it may cause more harm than good.  Also suggested requesting a refund from Angie's List as he was not able to due any service.  Appreciate his looking out for my interests and bottom line.
    - Linda I.
  • A
    Artistic Construction & Design LLC
    The project entailed complete kitchen remodel, add a 2nd half bath off of the laundry room, and enclose the laundry room. paint the entire interior. Artistic Construction always had a solution for unforeseen issues that came up during the remodeling process. .1) when removing the existing flooring in the kitchen they found the under structure to be rotted. They re-built the under structure and layed the new tile floor. The 2nd issue was the plunbing. As they attempted to plumb the new appliances, we found that the old galvanized water pipes were nearly blocked due to corrosion. Artistic Construction replaced the entire plumbing system using PEX plumbing, and completed the project on time and within budget! The before and after was night and day!
    - edward s.
  • F
    Universal Plumbing & Sewer Inc
    In February 2015, Universal Plumbing installed a new water heater which included having to install new venting up through the roof.  Our first impression was that they were fairly timely in responding and arriving at the house.  Initially, the repairman seemed professional.  However, after beginning the work, there was constant complaining about various things.  I certainly understand the job may not have gone as smoothly as anyone would have liked but I do expect that the repairman would remain professional and continue to work on the issue without complaints to the homeowner.  After the work was done, we found that there was a major leak around the venting that Universal installed.  Every time it rained, there were major water issues.  We contacted Universal and, initially, they said that we may need to call a roofer.  Since they installed the venting, we insisted that they look at it and take care of the leak.  They were out and added additional tar around the venting.  It rained and there was still a leak.  Universal was out two additional times to look at it and add additional tar or sealant.  We ended up hiring a roofer who told us that continuing to add tar would not fix the issue because the flange was installed improperly.  The water heater itself works fine and we haven't had an issue.  however, the venting which was all part of this same job was done incorrectly causing major water leaks and multiple attempts to resolve the issue were unsuccessful.
    - Wade P.
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