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4 Common Types of Home Insulation

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When Should I Replace My Insulation?

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How Energy-Efficient Insulation in the Attic Cuts Heating, Cooling Costs

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Insulation reviews in East Lansing

  • D
    They came and blew in cellulose insulation in November and I was told that would solve the problem with the heat loss from certain areas of my roof. The problem has not been solved, in fact it appears to be worse. I have contacted them twice to come out and try to figure out what the issue is and resolve it. I have not seen them since and now it is February and I have icicles the size of my arm on the front of the house and ice forming on the front sidewalk.
    - Troy R.
  • A
    The process was involved, no denying that however they did a great job. They worked long and hard and the finished result was worth all the pain and time. They paid close attention to what I needed and wanted. They gave advice when needed and finished all jobs with perfection. They are thorough, they are thoughtful, they are clean, they are skilled, and even better yet when you invite a crew of people into your home they become like family. Thank you Taylor and crew, job well done.
    - Denice U.
  • A
    Looked at Retrofoam as well as the concrete-foam product. Went with Retrofoam because the cost was only about 40% of the higher-end product. Sales representative was efficient and straightforward, with no high-pressure sales tactics or BS. They have an odd pricing structure with a lot of discounts that together added up to about 20% off their base cost in my case. On top of that, they managed the Consumer's Energy rebate and discounted that directly off the sales price, which is much easier than having to do the forms-and-wait-for-a-rebate-eventually thing. Work was scheduled for a Friday and the exterior crew showed up on time, gave good explanations and got immediately to work. The interior rim joist crew was a separate team that came part way through the day. Both teams worked quickly and professionally. During install, there were the minor issues typical of an old house. In one spot, an unnoticed crack between panelling and a door frame led to foam being sprayed out across a mud room. In another crawl space foam extruded in a clump through another crack and some older poorly-installed insulation. The team was good about cleanup in both cases, and I wasn't particularly upset. The whole point of adding insulation is to identify and fill that sort of crack, right? Explanations were clear throughout, and I was impressed with the cleanup. The basement rim joist crew left things spotless and well-sealed, the exterior crew did a great job of cleanup, with only a few bits of foam here and there on the ground that were unavoidable. I have old aluminum siding that they had to remove and reinstall, and that was done well, with just a couple of spots where fit & finish were affected in small ways. Again, about what one would expect from a good job with old siding. Given the reviews by a few others that they had areas which weren't adequately foamed, now that we've got snow on the ground I've gone around the house with an electronic thermometer gun to inspect for cold spots. I'm happy to report that I'm not able to find any. The house "feels" much warmer, and I'll try to post an update after this winter's utility bills are in.
    - Robert G.
  • A
    Taylor did an amazing job. The work took a little bit longer to get done than we had hoped, but it always does with construction. TBI has a very friendly, accommodating and professional team. Taylor does subcontracting for some tasks, but everyone he hired was top notch as well. During the summer, he was juggling a ton of jobs at once. If he ever did forget anything, he would take actions to rectify that mistake that day. Extremely communicative and responsive. Also did a great job salvaging materials, which we were able to use for some other jobs we didn't originally have planned. 10/10, would use again.
    - Bogart D.
  • C
    Everything went OK with the gutter guards and gutters.  However, the attic insulation was a disappointment.  I have moisture problems in the attic and made it very clear that I wanted baffles installed and was generally worried about having proper ventilation in the attic.  The person who did the attic did an OK job insulating everything with blow-in insulation, BUT the baffles were not installed well and are clearly plugged with insulation.  I don't know if they were just hoping I wouldn't be able to check easily, or what.  Anyway, the soffit vents have been rendered useless -- I'll have to pay someone else who cares more to come out and properly install baffles/build boxes to keep the insulation off of the soffit vents.
    My C grade is A for the gutters + D for the attic insulation.

    - Tsvetanka S.
  • A
    Quick response to request for estimate. Personal visit with estimate and samples less than 5 days later. Provided all documentation. Called before scheduled date start to go over plans again.  Came out with "crew" on Day 1 and walked through project. Along with workers, there were trucks and a dumpster. Everything that was to be trash was removed and taken away at the end of the first day. All materials and equipment were carefully and safely stored each night.  They cleaned up every day. Workers stayed on task, would answer questions if approached.  They were excellent, hard working young men who were perfectionists with measuring, their task/talents and with clean up. The job was finished on time as scheduled.  Would definitely use Palmer again, or anyone they would recommend if it was a job they can't or wouldn't take on.
    - Dave R.
  • A

    Jay was able to instantly give me a unofficial price range and tell me exactly what would need to happen. This gave me a good feeling that he knows what he's talking about. A few days later I received the actual quote. It was a tick higher due to the Township requirements on the footings (I believe). It is still way under what the first person told me from another company.

    I was very impressed with Jay. Especially after he came back a second time to take a closer look at the ice dam on my roof. Instead of trying to sell me more insulation, etc., he truthfully told me that it was just the way the house was framed and could be fixed - but wouldn't look pretty lol.

    Hopefully I will be able to hire Jay this summer to get the work completed.

    - jennifer s.
  • A
    [Note: this review is being written more than 3 years after the events as the request of Inspired Green. Recollection is aided by referring to  documents, calendar notes, and e-mails from then.] What started with a simple door-to-door meeting with student intern handing out free CFL light bulbs and administering a quick questionnaire.led to a meeting with an Inspired Green (IG) sales consultant, a full energy audit, and much-needed upgrades to our home. IG personnel were professional, personable, and very patient with many questions and explanations, both while deciding what work was to be done, while on the job, and with follow up. The Energy Audit included a blower test to measure the air flow infiltration rate of the whole house, dozens of infrared camera images to pinpoint heat loss, and detailed measurements to form the basis of calculations of energy usage and potential savings. The primary update work was done in 4 days. The basement floor joists were sprayed with foam insulation to block infiltration. New aluminum covered ventilated soffits were installed all around the house. A roof ridge vent was installed. All existing roof vents were sealed or upgraded. About 12-inches of new blown in insulation was added to the attic raising it to R32. The workmanship was excellent, and the finished result was very professional. I work from home, so spent a lot of time observing and asking questions of the work crew. They were always forthcoming and helpful with explanations.

    A couple of follow up visits were required. Replacement of a facia board on the garage was overlooked, so a later visit was needed to finish that work.  During the foam insulation installation in the basement two small spots were missed. After a couple of missed appointments, they eventually returned to fill in the small missed spots. Part of the cost was offset by rebates from the gas company. In January IG suggested, that a higher rebate could be received by having a furnace inspection and tune-up, so we agreed to that; they scheduled it with their sub-contractor, and it was done in February. Several months later (in August), a small area of the basement foam insulation was discovered to be deteriorated. This was at the spot where a change over between canisters of foam had occurred during installation. They returned and applied new foam to the area at no additional coat.

    Overall, we have been pleased with the work and the results. The original energy audit predicted a small annual savings of around $200, of which $11 was attributed to cooling. There has been a vast improvement in comfort, especially in the summer. Based on an analysis of our electric bills, we paid less in the summer of 2012 than 2011, even though it was a hotter summer, as defined by "cooling degree days". The adjusted cost was 23% less, for a savings of $58, about 5 times what was predicted! I did not do an analysis on heating costs, but suspect the savings might be similar or even greater.

    Inspired Green is a very thorough and professional company, focused on home energy improvement. We recommend them.
    - Pat W.
  • A
    The energy audit and explanations were exactly as proposed. ALL of the workers and managers were responsive, friendly and professional. I recommended this company to several other friends/neighbors. We were highly satisfied.
    - Patricia H.
  • F
    If I were the devil in charge of h***, l would skewer these guys and roast them to eternity--over a low-flame fire that would cause excruciating pain without ending their ignoble lives. They claim that they have studied building science and have expert knowledge on how to make a home energy efficient. But on the contrary, they are high school drop-outs at best, who are
    motivated only by the prospect of making quick bucks from unsuspecting and naïve new home-owners. From my experience with them, they do so by manipulating and exploiting basic human traits like fear, curiosity, ignorance and carelessness. They will tell you lies right from the beginning when the first guy shows up saying that the energy assessment of your home does not cost you anything. If you agree, they will send you a second dude who will by default, either find mold problems in the attic or some serious energy efficiency issue in your home. We were new homeowners and when this second dude told us we had
    mold in our attic, it scared the h*** out of us. He told us that we had an insulation issue in the attic and that this was contributing to moisture retention, which then according to him, was responsible for the mold problem. He warned us that if remedial measures were not taken immediately, the mold might spread and it could cost us a fortune to get rid of it. The next step, according to this dude was to do a blower door test for $450.

    Another dude showed up for this test, fitted a big exhaust fan on our door, and then went around the house taking pictures with a regular digital and infrared cameras. Then about a week later, their staff called us to schedule an appointment to discuss the home efficiency issue with us. A time was set up, and another dude showed up with the results of this test. He gave us a folder
    of the results, with a personalized letter from his CEO in which the latter claimed the ?solid ethics, unparalleled quality, steadfast unity, and candid dialogue? of his company. This dude also showed the ?results of an independent survey of Inspired Green?s past customers,? and asked me to go through it. It was replete with praises of Inspired Green. And the result of the blower door test was a collection of comparative pictures that purportedly showed ?heat leak? areas. He told us that our attic and rim-joices needed more insulation, and that the soffit vents had to be enlarged. Then he asked for permission to go around the house and take some measurements. He went to the basement, flapped his retractable measuring scale a couple of times, pretended to have measured the spaces and checked things out, and then came up, and said that he needed to do
    some calculations. He then worked on his ipad for about 10 minutes and said that he was done with the calculations and was ready to tell us how much it would cost to fix our energy efficiency problem. He flipped his ipad towards us and bam! The figure was an astounding 8,989.00! Then I asked him if he could give us any discounts, and he said that he could negotiate with his company for a 5% discount and told us that we had 72 hours to respond to his proposal. I then asked where this 72 hour deadline came from and he was speechless! It was his way of saying ?I am in control here.? Then I asked him to give me in writing the details of the proposed work. He did not respond and said that their work would be of unparalleled quality and that we would be very happy once it was done. He further went on to say that if the mold spreads to the rest of the attic, it might cost us 60 grands. Then he went on to say that they had a relationship with us and that it would benefit us immensely if we went with his company, and that he could start work if we gave him a 50% advance. By this time, I knew that these guys were rip offs, would subcontract the work to someone else, and cut out a big fat for themselves. I bluntly told him that like the other previous dudes, our meeting with him was probably the first and last and that I would not make a decision until I get quotes from a couple of other companies. He was utterly displeased and left with a defeated expression.  The very next day I contacted two companies, and asked if they could come over to my house, see what needed to be done, and give me a detailed description of the work and a quote. The first guy showed up the next day, and after three hours of climbing into to the attic, inspecting the entire house, and writing a detailed proposal on our dining table, gave us a quote of $3,000! There wasn?t any mold problem in the attic at all! The wretched souls of Inspired Green had made everything up and attempted to rip us off by instilling a sense of fear in the minds of new home-owners like us, and engineering a tactic that would motivate us to take uninformed decisions. Therefore, HOME-OWNERS, do some shopping around before you sign anything with these daylight robbers.
    - Raju T.
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Insulation Contractors in East Lansing

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