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Hvac Repair reviews in East Lansing

  • A
    Our furnace failed due to a faulty blower (and motor). Larry was able to procure the replacement parts in the morning and we were up an running a few hours later. This small business always impresses me with prompt, professional, expert service. Larry is also very courteous and friendly. i have learned over the years that All Star Mechanical cannot be surpassed in heating and cooling service. They are always my go-to for quality service at a very fair price. Honestly i wish all my other mechanical repair contractors (plumbing, electric, roofing, etc.) could be as good as All Star Mechanical.
    - Dan C.
  • A
    The Technician, Jim, who had done a superb job cleaning and checking my AC in the late spring of 2018, did an excellent and conscientious job on the furnace, taking his time and thoroughly checking the whole system.
    - Sam T.
  • B
    Technician suggested that I replace furnace. I suggested that he check the main relay, which he did reluctantly. That was the problem but I was charged off of a standard fee chart plus the cost of the trip, so I paid $460 for a relay. He did need to go pick up the relay and did a fine job, but the cost was extremely high for what I needed. Even if I did not pay for the relay, I would have had to pay the $89 trip fee.
    - Carl L.
  • A
    I purchased a new furnace from Hager Fox and had it installed in June of 2018. My family's experience from the sales representative to installation crew was fantastic. Everyone I had contact with from beginning to end of this entire process was professional, responsive and friendly. The functional details of the furnace we chose, financing options, and the additional duct work we had done were all explained in detail. The invoice listed each portion of the work clearly and concisely. And the fact that our rebate to Consumers Energy was submitted on our behalf was an added bonus. The installation crew was to arrive between 7:45 and 8:15 AM, and they were there right around 8 AM. They were communicative about what work would be completed and the time in which it would be done. Everything went exactly as described. These guys went above and beyond the call of duty. They pointed out the condition of our air ducts which had recently been "cleaned" by another company (another review on that). Upon showing me that they had not been cleaned, the guys did their best to remove what little bit of duct build-up they could - that was not part of what we paid for. However, they helped as much as they could realizing I had been ripped off by another company. And when all of their work was done, they cleaned up and left everything exactly as it was before they arrived. Professionalism and just basic kindness like this is rare these days. Yet, the crew at Hager Fox still provides that level of service. If you need AC, furnace or duct cleaning work, I highly recommend this company. Will you find cheaper work elsewhere? Possibly. But you absolutely can't beat the service for the price you'll get with Hager Fox.
    - Angela S.
  • D
    Just purchased a new furnace from A1 Mechanical. Timely and courteous installation. My only complaint is that A1 installed the original duct work and I told sales rep that we would buy from them if they would help diagnose our cold air return. He overpromised, didn't follow through, Did not assert any effort, and did not even apologize. To be fair, past experience with service calls always went without a hitch, but new purchases... Make sure you get it in writing! I will not be using them again.
    - STEVEN M.
  • A
    The process was involved, no denying that however they did a great job. They worked long and hard and the finished result was worth all the pain and time. They paid close attention to what I needed and wanted. They gave advice when needed and finished all jobs with perfection. They are thorough, they are thoughtful, they are clean, they are skilled, and even better yet when you invite a crew of people into your home they become like family. Thank you Taylor and crew, job well done.
    - Denice U.
  • A
    We were happy with the price, it was fair. Every aspect of the work they did was perfect. The equipment they installed was excellent. We really were happy with them. We looked at a lot of furnace provider and we were happy how they did the service for us. Its a local company, not part of a chain.
    - Frederic E.
  • A
    I have had work on old plumbing, since my home was build in 1932. They do a great job with the older homes. I have also had pipes replaced a number of years ago and it has stood up well. Call them about every 2 years to clear drains to the street, also maintain my tankless waterheater.
    - Barbara D.
  • B
    I was expecting the serviceman to arrive after 4 p.m., as requested over the phone. Due to the technician not arriving by 4:30 p.m., I contacted them and the representative indicated that they do not provide appointment times. However, I wish this point would have been stated when I initially called. He arrived after 5 p.m.and was detailed in his review of my unit and left around 6 p.m.
    - Tonya J.
  • A

    We woke up to a super cold house on Sunday morning, but didn���t get around to calling anyone until Monday. Larry had come recommended through a local networking group, so I called him up first thing on Monday morning and he was able to come out that day to check things out. He called before heading over and arrived a short time later. He was incredibly nice, very knowledgeable, and he took the time to explain to me what he was doing and why (upon my request). Within an hour, he had our heat up and running and the cost for repair was super fair. Going forward, we���ll only call Larry for AC/furnace needs. 

    - Valerie B.
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HVAC Contractors in East Lansing

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