Quicken Loans

Founded 1985 • Angie's List since October 2007

C Rated | 279 Reviews

Description

Quicken Loans is America's #1 online lender with over 3,000 team members. Quicken Loans offers low mortgage rates on a variety of loan products, including fixed-rate loans, jumbo loans, ARMs, FHA loans, VA loans and reverse mortgages. Additional email: help@quickenloans.com. Ask about Angie's List discount. Social Media sites: Facebook: https://www.facebook.com/QuickenLoans?v=app_6261817190. Twitter: https://twitter.com/quickenloans...

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Verified Reviews

A few reviews for this pro…

D

RATED

07/16/2020

We were ready to close - Quicken kept asking for more information and required me to do all of the footwork. Don't expect them to lift a finger to help. They won't budge on a requirement. If they want 8 pages instead of 7 - you had better send an extra page. I was told to upload a blank page. I was asked to provide employment verification - had to be on official letter head - COVID no one is in th...

DESCRIPTION OF WORK
Closing on a loan - Sold other home - can't get new one because of their processes. Homeless.

CATEGORY mortgage broker

A

RATED

03/03/2020

As far as I can tell, Quicken Loans/Rocket Mortgage is definitely the way to go if you're looking to refinance. The one hiccup I had in the process came right off the bat when I went to their website to see what rate they would offer. I was looking to match the rate USBank had offered, and the automated system from Quicken offered a ridiculous rate 2 points higher. I obviously rejected it, but I g...

DESCRIPTION OF WORK
Mortgage Refinance

CATEGORY mortgage broker

D

RATED

04/17/2018

Not well. Salesman called a few days later. Talked to a guy who transferred me to another guy. Made up some kind of program and said I could qualify but not yet. Said my credit score, for their purposes, was about 100 points lower than what it really is. I did not want a hard pull on my credit because I wasnt convinced they were right for me.But they did a hard credit check on me and rejected me b...

DESCRIPTION OF WORK
Inquired about refinancing my home.

CATEGORY mortgage broker

A

RATED

01/24/2018

Working with Quicken Loans for my mortgage refinance was great - from my initial contact, through my closing (which was actually done in my kitchen) - they come to you. Everything was done on-line and the entire process took approximately three weeks for my mortgage to close. This was the easiest and fastest mortgage I have ever done. Quicken Loans is a great customer focused company - I can see w...

DESCRIPTION OF WORK
I refinanced my existing mortgage with Quicken Loans.

CATEGORY mortgage broker

A

RATED

07/19/2017

It was probably one of the easiest loans I have ever done. It was so easy, and they were so transparent. There was always someone available to talk to, and they answered all my questions. We were able to do everything over the computer, except the closing. I was in New York, and they sent someone to me while I was there with the closing papers. I had been looking for a loan for years. It took abou...

DESCRIPTION OF WORK
I got my house re-financed.

CATEGORY mortgage broker

Services Offered

Refinance, purchase & reverse mortgages. Offers a variety of loan products: fixed-rate loans, jumbo loans, ARMs, FHA loans, and VA loans.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
NO