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Blinds And Curtain reviews in Dearborn

  • F
    4/25:19...Today, the owner Craig cursed at a a paying customer (me). He yelled, "This conversation is F*ck*ng over" as I asked for a genuine apology for his poor customer service prior to this call. His sales rep, who is super refined and awesome, was on the call to witness this. I wouldn't believe this. This sounds crazy...but yes a business owner behaved in this way. This is a family owned business and there aren't checks and balances nor real customer service departments. The 'ugly' side of dealing with a small, family owned business. Do I think Criag can be cordial? Yes, I experienced this when I was a 'sales lead'. Do I think these folks can get the job done? Sure. My warning is to NOT use them in case something goes wrong. You get what you pay for and they are bare minimum service get you installed. But if something goes wrong or you have a concern their customer service and follow up is not so good. You can see this from other reviews. Pay for the peace of mind and use a company who has CONSISTENT good reviews. The fact that their reviews are hit or miss on various websites should have been my warning. Also, they were previously House of Blinds...same players so look into reviews for that also. And more importantly...what would happen if WE cursed at or hung up on a customer/patient, etc.....the way the OWNER did to me today? I don't think we'd have our job. Let's not support anyone who is apparently above 'codes of conduct'.
    - Leon, Serena D.
  • A
    Advantage Blinds Shades & Shutters LLC
    I wanted to make a major change from traditional swag and curtain treatments and update the look for a very large bow window in my living room. Michael helped guide me through the options and I ended up with 2.5 inch wide faux blinds, a set of 5, each set covering two window panes. Even though the old curtains were sheer, the blinds let in so much light and do not obscure even the end panels that the old curtains covered up. Everything was done very professionally from ordering to installation. The product looks amazing and I have had only positive reviews. I would not have attempted to order or install these blinds myself because the curve of the bow needed professional experience for proper installation. It was a worthwhile investment.
    - MARTHA H.
  • A
    Lombardo Total Home Solutions LLC
    - Deborah S.
  • A
    Josel Blind Co Inc
    - Tara F.
  • A
    They did a great job. They are very knowledgeable, creative, and helpful. The workmanship and installation was excellent. They are very nice people to deal with.
    - RONALD W.
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Window Treatment Experts in Dearborn

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