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Hauling reviews in Dearborn

  • A
    1-855-US Trash LLC
    the crew was very flexible with scheduling. alex was very understanding and professional. I accidentally told him to take the wrong items, and he tried to get them back to me (unfortunately, them had been damaged by the chemicals already), which I appreciate. will use again, most likely soon, as I have 3 rooms of carpet that will need disposal. highly recommended
    - Teresea C.
  • A
    1-866-XS-TRASH LLC
    BAD POINTS: I felt the pressure to make a decision right away was a little over the top. We were talking about removing a few items. Not having to make an emergency decision to remove a gall bladder or an appendix. The price was also a bit high. That is why I gave a "C" for price and a "B" for professionalism (excessive pressure to make a decision right away). GOOD POINTS: The person said the work would happen on the same day. It did happen the same day. I did send requests for bids over Angies List to two other people within a five-mile radius. So far they have not responded -- possibly because it was a "small job." In the area that I live, you can offer a contractor a "small job" while holding a fistfull of hundred-dollar-bills. Half the time the job will never be done. Apparently whatever damage happened to full employment during the Great Recession has healed.
    - Joseph G.
  • A
    1-855-US Trash LLC
    Great, they showed up on time and ready to go. Price was made "off-the-cuff" w/o anything for me to base it on except to trust that it was appropriate. Guys were great, 3 of them, I did help pull stuff out of the garage because I can't just sit still. It took about 1.5 hours to complete the job. No organization was completed, just pulling out of items, hauling away trash, and sweeping.
    - Tonya Z.
  • A
    Junk King Detroit Metro
    Great! Super easy to rent and very accommodating to our schedule. They even took special care to making sure they didn't damage any of my veggies in my garden while squeezing it down our super narrow driveway! Couldn't find anyone to beat their price either! Excellent service. Definitely recommend!
    - Lauren C.
  • A
    Detroit Junk Busters
    Very happy with the kind, friendly and courteous manner of Scott and Darryl. Very consciencous with the way they moved items out of the house. Would definitely highly recommend them and use their company again
    - Linda O.
  • A
    1-866-XS-TRASH LLC
    The service provider arrived within the time frame we agreed upon and completed the task quickly. The owner was very friendly and took an extra broken TV for the original price. Before purchasing this deal, I had called several other companies and based on the quotes I received for taking away just one TV, this was a very good deal.
    - Tory C.
  • D
    1-866-XS-TRASH LLC
    I bought a coupon off Angie's List for junk removal. I figured I had more than $88 worth of stuff because we had building material in our garage that needed to be removed along with a few boxes of junk and 3 old suitcases and a stroller I was getting rid of. I called and spoke with the owner who was very friendly and professional. He said they could be out the same day. I asked them to come after 2. In the meantime the guy suggests I look at the website to see the different load sizes. I figured that with the discount for the coupon I have about $250 worth of junk to be removed. 3 o'clock rolls around and nobody is here yet so I call and the guy seemed confused at first and asks me if I'm the one that wasn't the dumpster. I reminded him who I was and he said oh ya the guys are on they're way they will be there shortly. They guys arrive and take a look at my garage and day that it will cost $800 for them to remove the debris from the garage. $800! Mind you my garage is a 1.5 car garage and the junk was piled in 1/3 of it. It would have been a truck load, which according to the website costs under 500 bucks. I stand there shocked and said well what can I get removed for the coupon I bought, which is worth 160 according to the owner. The guy tells me a couch. Seriously! ? A couch removed would cost me $160? I said you know what, just remove the coupons worth of material since I can't get my money back. Then when he opens the truck to put the stuff in I see the truck is already more than 3/4 full. Where was he planning on putting my junk? I'm thinking they forgot about me and just came after another job without bothering to empty the truck. I feel like I wasn't taken seriously and that I got ripped off. I ended up calling another guy who hauled everything they left and swept my garage for 150. They were polite though...
    - Mageada M.
  • A
    1-855-US Trash LLC
    They worked in a rainstorm toward the end of the pickup. The washer and dryer were all rusted and they wew leery of taking them but they did and did a good clean-up. They were polite and worked very quickly and cleanly.
    - Valerie T.
  • A
    1-855-US Trash LLC
    Alex showed up as scheduled and removed everything we had on the first trip, and even offered a second pick up for some more trash we didn't have ready at the time. When we called to schedule the second trip, he promptly responded and scheduled it. He was very responsible and professional. Very good experience with this service!
    - Ida G.
  • F
    1-866-XS-TRASH LLC
    We called and had the appt. changed from 11-10 specifically so my husband could see our grandchildrens last soccer game and he told the person booking it at the time. He was out there at 9:45 (so they could load and leave quickly at 10)  At 11, HE CALLED THEM to find out where they were   He was told they were running late.  When they got there, they said all they could take was the printer (we had told them on the call that it was an industrial printer in case they needed an extra person and they said no problem..they were totally fine with it)  Now they said all they could take was the printer and a tv, but the TV would cost an additional $25 because it was an electronic.  When my husband asked if that was 3 cubic yards, they said they only agreed to an 1/8 of a truck and (you know the printer is heavy, they said)   Truck size on their site is 14 feet long so how does 1/8 figure out to 3 cubic feet.   My husband was extremely angry on the way it was handled.  We did have more in the unit and would have paid more to have them take the rest, but their costs were way out of line!!  It was like a switch and bait...
    It is not a $160 value according to their site..1/8 of a truck is $139
    How does 1/8 of a truck figure out to 3 cubic feet?
    Where does it say electronics extra?
    They were LATE and did not even have the decency to call and let us know!!  We would have moved the appt.
    I would never recommend them..never!
    I saw the reviews, but that sure is not what showed up for us!!!!!!!!!
    I would like to share the rating, but only the this detail and I will in an additional review: 
    Mispresented amount they would take and the value of the offer
    Was over an hour late and never called
    Wanted more for an electronic and not mentioned in the ad
    Additional services for any remaining items were exorbitant

    - Bonnie B.
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Hauling Services in Dearborn

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