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Foundation Repair reviews in Dearborn

  • F
    Guardian Waterproofing Inc
    Horrible.We had basement work done 9/22/2017 by Guardian Basement Waterproofing. The first rain we had a few weeks later, we had leaking in the room repaired by Guardian. We contacted Guardian om 10/2/2017 and were told Bill, site supervisor, would call us back. He didn't. My husband called Guardian's office and Bill's cellphone for almost 3 weeks leaving messages. Bill finally called us Nov. 6. Said he'd come out next day. Didn't show and didn't call (mind you, we paid the entire bill in Oct). My husband had rescheduled meetings at work to be home. Bill finally came out 2 days later, after my husband had left several messages. He basically just slapped some cement down on our porch to prevent leaking into basement rooms and left 30 minutes later. By the Spring, the cement he quickly applied was cracking and coming out. Unacceptable. We received a small compensatory check for my husband missing work those 2 days and a signed letter dated November 13, 2017 from Al, the owner, stating that they would come out and apply deck painting on our porch. Al stated he would do this in the Spring of 2018 when weather permitted. Starting in June 2018, we called Al and/or his office 12 times over a 3 month period asking when he'd honor his signed letter. We called on October 2 and November 17, 2017; in 2018, we called on May 9, 15, 16, 24; June 4, 8, 14, 22; August 7, 10, 14, and 28. No calls back, even though we were told each time Al would call us. Finally, I spoke with Ken at their office the end of August 2018 and they said they were "done" with us. Ken also said they would not honor the signed letter by Al Wyman, the owner. My husband is still patching leaking in the basement rooms they did. So needless-to-say, I would NOT recommend this company. They quickly take your money, but will not respond or honor their word when a problem arises.
    - Renee S.
  • A
    Brick Concepts LLC
    The Brick Concepts Team (Jordan and Associate) that performed work on my home were very professional, accurate and efficient.  They explained their recommendations clearly (I was never pressured into accepting any/all recommendations), answered all of my questions and made me feel comfortable with the work that needed to be performed.  They were courteous, cleaned up after the job was finished and made sure that all I was satisfied with the end result.  Additionally, they were accurate, finished the job on time, and routinely had me verify their work via inspection.  Jordan even came back out on a different day to 'touch-up' some brick work that I had previously overlooked.  They were perfectionists, not only for my (the homeowner's satisfaction), but for their own which was reflected in their skill and workmanship.  I will definitely use their services again and will highly recommend them to others.
    - Sebastian D.
  • B
    Brick Concepts LLC
    There was a series of unfortunate incidents for them. I had purchased two big deals on Angie's List for them to come out and help me with some issues. It ended up that they did not come out and I never heard from them. So, I contacted the company and they were totally unaware that I had called. I don't want to give them a bad name because they went through a rough period and it just happened to be coincidental with me wanting to take advantage of the big deal. I excused them. I will probably give them another chance.
    - Karen M L.
  • A
    Went very well, well organized with other contractors. Maintain with in the budget. Very helpful not only with project but also different idea.
    - Wayne E.
  • A
    Mr Sponge Waterproofing Inc
    Pleasant, had tenacity relative to making sure all of the leaks in the foundation were repaired. used new technology to solve the problem.
    - Janice W.
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Foundation Contractors in Dearborn

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