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Auto Repair reviews in Dearborn

  • A
    My car has had several problems in the past, but Beech Monroe Auto Service is the only place I have actually received quality service and honesty. Craig, owner of the establishment, was honest about what actually needed to be done to my car and gave a very good estimate. Unlike other mechanics I have been to, Craig was honest and did not try to overcharge me. Not only was his personality exceptionally nice, but the service was amazing as well. My car is all better now and I cannot say enough good things about my experience. I highly recommend this mechanic, and I know that I myself will consider him my first choice if I should have any car issues in the future! Thanks so much Craig!
    - Christopher B.
  • A
    MEEMIC Insurance Company
    I pay them monthly. That claim was fine, that was beautiful. There was no charge. They communicated with the people, they took care of the problem. They get “A’s” on everything. They did really well on that. What stood out was their ability to get me to the right repair shop that was near me, and the repair shop did a great job. Their responsiveness and attention to detail in giving me the service I needed right away.
    - Brian K.
  • A
    Melvindale Car Care
    He's very good, very knowledgeable, and very professional, He found a problem in the car that no one else could find, from that point on we were believers. We turned them on to other people too. He's honest.
    - Marium W.
  • B
    I am going to be purchasing a car here in April. I like my salesman, and I have been using him for about 35 years now. I buy either Ford or Lincoln, but have stayed with this same salesperson the whole time. I have had some recall work done here as well. I get all my oil changes, and tire rotations here. It is all under warranty, since I lease the car. The work was always done correctly.
    - James C.
  • A
    Bear Automotive
    This repair was done at Bear's new location off of Powers.  
    The '95 4runner was brought in for an oil leak fix.  After the service, the 4runner died on the way back to the house.  Bear ended up taking back the vehicle and we found out that we had a seized cam rod and required one new cylinder that was destroyed.  
    The seize was due to lack of oil pressure.  The hole that the oil flows through was completely clogged.  As a matter of coincidence, it happened after our service with Bear but this problem has been going on for a long time.  Even though it was not his fault, he felt bad since it happened right after our service.  Our of great respect, I won't go into the details on what Bear did for us.  The only thing I will say is this--Bear took such great care of us even though it was not his fault.  He did a LOT for us that he didn't have to.  
    I have been to Bear many times and I enjoy it.  He is such a kind and lovable gentleman.  This is the type of place I would refer to my mother.  
    I am sorry that this review is late.  Bear is great and I highly recommend his auto shop.  May the Lord bless him and his workers for the wonderful work they do.
    - Kevin C.
  • D
    South Lyon Tuffy
    I got lost the first time I went, called the shop and they had be go the opposite way of their shop.  Ended up driving an hour out of the way.  Went back the second time to leave vehicle, because I finally figured out how to get there on my own and the supposed box I was to leave key in was nowhere to be found.  On the third try, I called the owner again, and this time he informed me that he did not know of the service that Angie's List was providing.  Ended up having to call Angie's List, twice, to get the problem resolved.  However, the second time I called I was screamed at by a "so-called" customer service person and told that I am not to call their place of business based on the membership that I have, even though I received an email from that office to tell me to call, and they left the number.  I finally spoke to a supervisor that day, and he finally called the shop after I waited for a few days for someone at Angie's List to get in contact with the shop.  It was just a mess.  To top it off, the owner seemed like he didn't want my business when I talked to him, because he kept trying to tell me about other shops that he assumed were closer to me, although, they were not offering the same service.  I finally just gave up with the whole entire mess and asked for my money back.  Waiting for that now.  So, good luck.  This was my first time using Angie's List and I have to say, I was really disappointed.
    - lynn l.
  • A
    Belle Tire
    Belle Tire of Brighton installed 4 New Defender® LTX® M/S tires on my Expedition EL 4X4.  They had the tires on sale for 200.00 less than Discount Tire up the street.  They where fast, polite and Very Professional.  I will return to them for all my Tire needs...
    - Kevin E.
  • A
    I have been going there for a couple of years. What stands out most about them is that they have good mechanics. They know what they are doing. They are very friendly. I would recommend them to friends and family. They are very responsive. I had a coupon. They sent me a coupon the last time. So, I paid $27 for the hybrid oil for Ford Escapes. It is the longer lasting one. They send me coupons on the internet.
    - MICHAEL M.
  • F
    On my Honda CRV I had new rotors installed in front and the back rotors were turned and new brake pads. Although their charges were very high, I left satisfied. Two weeks later I had to return. My brakes were rubbing and my new rotors were warped. They had to turn the new (warped) rotors, replace two new brake pads and replace two calipers, very expensive on a Honda! This cost me an additional $680.00. They said there was no warranty on the failed work. They gave no discount or consideration. My only recourse was to talk to the service mgr. who did NOTHING except to defend his technician. He used that tired line of BS: "This is the guy I'd get to work on my MOTHER's car.He's our best mechanic." Yeah, right! All that noise and I never implied that he was less than competent! I spoke to my cousin, an automotive engineer for Ford motors. I spoke to my brother-in-law, a service mgr for 25 years at Varsity Ford and with my friend who has been a mechanic for over thirty years. All three were enraged and told me (in no uncertain terms) that La Fontain's mechanic was incompetant , careless, and most probably generating return business for them at the behest of a dishonest service manager or dealership. I spoke to a couple lawyers who said it was a case I should take to small claims court. I did not do so because I could not prove what I knew to be true. My expert friends told me that the lug nuts were improperly torqued and, since they do have torque wrenches, it had to be deliberate. I will never do business again with La  Fontaine and I strongly recommend that nobody else risks it either. This is American business at its worst.
    - William C.
  • A
    They were prompt and professional.  The place was easily accessible and clean.  I was happy overall and would go there again.  It was a Saturday morning and I waited while they worked.
    - Joe C.
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Auto Repair Shops in Dearborn

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