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Specialized Services reviews in Coopersville

  • A
    Avalon Building Concepts
    We couldn���t be happier with the job they did! When Billy Webb came over to inspect our roof he was very professional and assured us it would be done within a week. When the crew got to our house they didn���t waste anytime. Before I knew it they were cleaning up. We would recommend Avalon Building Concepts to anyone who is looking for great, fast and professional company!
    - Ashly F.
  • A
    Avalon Building Concepts
    Avalon Roofing company is the best roofing company. I have ever dealt with! Adam, Doug, Jesus, and Tony at Avalon made me feel like family! I have since referred two of my friends to Avalon for new roofs! Their customer service is second to none!
    - James P.
  • A
    AccountAbility Solutions
    Maryanne is a very thorough business woman! She was right on it if I had questions and even shared tips on things I could do for a better yet tax return in the years following. When my Husband and I were wanting to apply for a business LLC, she made the process completely stress free! We would never think of going to anyone else, ever again!
    - Tanya D.
  • A
    Melvin Belk Roofing
    Melvin Belk roofing did a great job on our roof. Finished job in one day. Did a good job on clean up. They also came back a couple days later to make sure everything looked good and see if we had any questions.
    - Scott L.
  • A
    Computer Barn
    The tech (a girl!) was super friendly, chatty, and knowledgable. The owner (older man named Terry) seemed to enjoy meeting the customers and answering any questions the tech was unsure of. 
    Friendly people, GREAT customer service, quick turn around time... All around, GREAT place.
    - Lindsay D.
  • F

    My Mother has had roofing for some time now.  She initially contacted Tom Hammond as soon as the snow melted in March/April of 2015.  She never heard from him so in July she called him again and spoke with Tom and he told my Mother that he would be out in a "few weeks", which would have put it in early August to provide her with information/quote as to whether she just needed spot repairs or a whole new roof.  Now I will admit that my Mother was not home for approximately 2 weeks (hospital) so I don't know if Tom ever tried during that "few weeks period" or if he left a message for her (although there was nothing in the mail nor on her voice mail as I checked all the mail and messages).  With the down pouring rain we had on Sunday, August 23, Mother had water leaking thru her ceiling and was so upset (understandably) because she HAS been trying to get her roof fixed, so I personally called Tom Hammond's number that was posted on Angie's List, 616-895-5426, yesterday, Monday, August 24 @ 8:10 a.m. and I left a voice message that she was still having roofing problems (seriously, if he isn't interested or doesn't want to do the work - just let us know - we can find anyone, all day long to do the work.  We shouldn't have to work this hard to get Tom to return a call.  Is it really that difficult?).  I left my business number and my Mother's home number and asked that he please contact one of us.  Neither my Mother nor I ever received a call back from Tom Hammond, and I figured we probably wouldn't, so just in case, I contacted a reputable roofer in Grand Rapids late yesterday afternoon, August 24.  They were at my Mother's house this morning, Tuesday, August 25, at 10:00 a.m.  Now that is what you call SERVICE!  Here we have waited MONTHS for Tom Hammond to return our call, and yet I contacted another company and in less than a day's time, they were out looking at my Mother's house and providing a quotation.  Don't waste your time trying to call Tom Hammond because he does not even have the professional courtesy of returning a call - and we afforded him several opportunities - MONTHS - to do so!  Absolutely unacceptable.

    Most Sincerely,

    Debora Meyer, Grand Rapids, MI

    - debora m.
  • B
    Lakeside subcontracted work to out of town crew. One of the deciding factors in awarding to this contractor (they were not the lowest price which is reflected in the B rating) was that they could start the job in just a few days. The workers showed up as scheduled and did a good job on the installation. They were hard workers and I had only very minor complaints on the process (a lot of nails kept appearing over the months in the driveway and other areas) but this was to be expected. They completed the 3 day  job in a short time late on a Saturday evening. I had wanted to retain some of the loose shingles for future needs but when we returned from church Sunday everything was cleaned up and gone.
    We had a very harsh winter this year, 140 inches of snow and experienced a number of minor leaks from water seeping in through the siding where snow had built up indicating problems in the calking of joints to new roof. Also a leak where the vent pipes went through the roof. I called Lakeside on 3/18/2014 and talked with the answering service person. Described the problem and asked to be contacted about the leaks. I did not follow up due to the knowledge that no one could work on the problem with the snow pack but No one ever responded to the call. After the snow melted the leaks ended but I still am aware of the possible future problems with snow build-up. I was given a 10 year workmanship guarantee. So the value of the guarantee is open at this time which is the source of the B overall rating.
    - RICHARD M.
  • A
    Moore & Sons Roofing
    They did a great job on our roof and sensitive to be here on time and get it done.  When there was bad weather they always followed up and let me know.  They were perfectionists and paid much attention to detail and the price was very fair.  Just very easy to work with.
  • A
    Avalon Building Concepts
    Crew was great. The leader Carl brought my mail to me and helped me with my groceries to my home. Their work looks nice on my new roof. Very helpful.
    - Norma B.
  • A
    Alverson roofing
    Never have I seen a roof replaced so quickly and accurately. Over 200 sqft removed and replaced in just a matter of hours. Our company will be returning customers for all our roofing needs
    - Justin O.
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Specialized Services in Coopersville

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