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Find Top-Rated Commerce Township Water Softener Companies

There are 5 top-rated water softener companies in your area.

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Water Softener Installation And Repair reviews in Commerce Township

Real People ~ Real Reviews ~ Real Results

  • Not well. I called them three times this morning starting at 8 and ending ar 10.. the phone just rang, no answering machine nothing. When I finally reached them around 10:30. They told me they had called me in the morning and since I hadn't answered they left a message ( which was true) .,probably because I was on the phone trying to call them. She told me it was my fault that they didn't get ahold of me and took me off the schedule and would try to get to me later in the day. I called again in the afternoon to see what progress had been made, she reminded me they couldn't get ahold of me and he would try and get to me before four but couldn't promise. Close to 4 they called and said they were not going to make it and they would try again tomorrow. Needless to say, I was upset seeing as at no time other than today had anyone said they would call me in the morning and if I didn't answer they would assume I wasn't home and remove me from the schedule. I told them I was confused, I had a scheduled appointment, had rearranged my whole day to be at home waiting ( because they couldn't give me a window) and yet they chose to take me off the schedule. I explained that was a horrible way to run a customer service business. I got off the phone and called Douglas Water conditioning who couldn't come out till Monday but asked me what would work for me and we arranged an appointment for 1:30. No wonder they get such high ratings. I will never do business with Michigan water conditioning again..l they have no respect or value their customers.
    - Denise B.
  • I called. Thirty minutes later they showed up. Professional, friendly, talkative and a great sense of humor. A pleasure to have at my house. Showed me everything that was going on with my well and pump. Explained the details. When it was over, my pressure was much stronger, pump is whisper quiet. He cleaned up and left everything looking terrific. He worked very efficiently and with a confidence that left no doubt in my mind that he knew exactly what he was doing. He even helped me change out my sediment filter in the house.
    - Jerome S.
  • Glen from Wyckoff came out to look at our well and let us know what our issues were. He didn't try to pressure is into buying things we didn't need, beat the other guy's prices by leaps and bounds, and even brought over new filters...and didn't charge us for them! Not only that, but whenever we call him, he shows up at our door within hours at no charge and explains things to us so that we understand what is going on, then leaves us to research and make our decisions. He is patient and makes sure all of our questions are answered before leaving. We are new to the world of wells, and i HIGHLY recommend Wyckoff...particularly Glen. He is a gem! He goes above and beyond any call of duty and is REFRESHINGLY HONEST! Wyckoff is the best. Everyone else felt like sales people on the phone, but not Wyckoff. When we told him we wanted to purchase a new part, he said not to because we simply do not need it! We were shocked because their competitors said we did need it. It felt like a family member was over telling us how to do things. He even said he would teach us how to shock our well in the future, so we didn't have to pay someone every year.  We called many competitors, but will always call Glen. They are truly amazing! Words cannot express how awesome this company is.
    - angela C.
  • Brian originally installed a sump pump about 1.5 years ago. Between the salt water from the water softener and the minerals in the existing water, the pump kicked the bucket much sooner than it should have. Brian came out the next day at 7AM and replaced the pump with a different type. Great service and he stands by his work.
    - Nathan L.
  • Regarding the water softener service, I could not have been happier. This is our first home with a water softener (that we have to maintain, that is), so we knew nothing about water softeners. The tech (Jared) took the time to properly (as far as we can tell) check the water softener and explain to us its operation and how to properly maintain the components. While there he also identified another plumbed component that was causing a problem in the house that the pre-purchase well and septic inspector did not catch and advised us on what to do about it. He also returned the next day to show us once again how to maintain a component of our system after I had forgot how to do it and did so for free. All-in-all, it was a very positive experience.
    Regarding the review portion of the call, the tech (John) was very thorough (we verified his findings by calling several other companies to provide the same service and they came to the same conclusions). All-in-all, a good experience.
    One thing that I think is worth mentioning is that they are a little pricy compared with other companies. However, I don't think that this is a complaint as I think you get what you pay for - something that I've come to realize very quickly.
    - Justin B.
  • Account manager was knowledgeable and recommended S250 Kinetico Premier Series for a new build (pressure to include RO system which I declined over and over again) .   Installation was scheduled later in the week which went well.  Pricing but hopefully meet expectations over time.    No complaints.
    - Richard S.
  • He was prompt and very professional and shared a lot of information with me during his visit.  He wasn't trying to sell me on any particular system and suggested a system that would work best for our well water.  I had another company give me an estimate before he arrived so I had many questions related to what the other guy told me.  All his measurements of our water were consistent with the other guys, however he suggested less equipment (No separate Iron filter, and an explanation why), and the total cost was about $2000 less than the previous estimate.  He also said that my softener was working well at the moment and that a new system wasn't needed immediately.  When this old system does stop working, my first call will be to this company.
    - Rebecca M.
  • Big deal! I got the owner on the phone for him to blame my plumber, who was never there. Right? He was a complete jerk on the phone. Never apologized! Mind you, I spend at least $100.00 on salt with them every six weeks and have for 5 years. That's how you treat your valued clients? I would never recommend this company knowing what a total jerk the owner is.
    - Alisa S.
  • Mark was very flexible and was able to promptly replace our water softener and iron filter the very next day after providing a quote. He was very thorough and was easily able to clearly explain how the system functioned. He was very patient and answered all of our questions. We were relieved to get the water system/water pressure in our home back to working correctly, as it had been neglected for numerous years by a previous owner. We would definitely recommend Mark!
    - Renee K.
  • Sales Rep was able to come to our home on a Saturday to discuss the water system options and test our water to determine our needs. We ordered the new water conditioning system and we were able to have installation the following Tuesday. Our neighbor replaced his water system in 2012 and recommended Douglas Water to us. After one week, we are pleased with the new system and the employees work at Douglas Water.
    - Rosanne O.
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Water Softener Companies in Commerce Township

Companies below are listed in alphabetical order.

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