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Find Top-Rated Commerce Township Upholsterers

There are 1 top-rated upholsterers in your area.

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Is it Worth the Cost to Reupholster Old Furniture?

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Consider Reupholstery Instead of New Furniture

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Upholstery reviews in Commerce Township

Real People ~ Real Reviews ~ Real Results

  • On December 9th I brought in a chair and ottoman to be reupholstered. I asked Carol to measure the furniture so that I could find out how much fabric I needed. She measured and told me how much. I asked her if I could leave the 2 pieces with her while I looked for fabric and told her I would be back at the end of the week, possibly on Thursday, to let her know if I found fabric and to giver her a deposit. On Saturday, December 14th I received a very rude and unprofessional voicemail from Ann stating that because I was not there by Thursday, they assume I do not want my furniture and that I dumped it on them. I immediately called to inform her that I was on my way to give a deposit and that I was sorry I was not able to come in 2 days prior. When I arrived, I was asked to pay an additional $400 cutting fee because I did not purchase my fabric from her. That policy is posted. I told her I had changed my mind and would like my furniture back to go else wear. Had she been more pleasant in her voicemail message I probably would have paid the extra $400, however, due to Ann's rudeness I was not willing to pay more for bad customer service. Ann then proceeded to berate me for not coming back on Thursday. She then refused to allow me to take my furniture back and told me to come back another day. I refused and demanded my furniture. I ended up having to call the police. At that point she reluctantly gave it to me. I walked to the back to help her and she said to "Get out" and told me I was trespassing. She pushed my furniture out into the snow. I loaded it up and went on my way to a much more pleasant experience at Calico Corners a mile down the road. I hope if you choose this business you have a much more pleasant experience.
    - Sharon M.
  • They provided an estimate of the cost of labor, material was extra. I purchased the material through them. The work was excellant. I have used them in the past for many pieces of furniture. Always quality and keep their promises. I have never been disapointed.
    - JANET V.
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    - Charles F.
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    - Marilyn A.
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Upholsterers in Commerce Township

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