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Cleaning reviews in Commerce Township

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  • In the beginning, it was fine. The woman came out once a month and cleaned the kitchen, mopped the floor, cleaned a half bath, vacuumed the carpet, dusted and whatever else I needed done. The problem was, money and receipts were kept in a kitchen cabinet in envelopes. She had free reign because I can't get around very well and she knew that because cabinet doors were heard being opened and closed in the kitchen. She was not instructed to clean or rearrange anything in the cabinets. There was a couple of times when money was short in those aforementioned envelopes. I just figured my husband hadn't put the right amount in to cover the receipt. We were wrong. When the credit card bill came in this month, we started counting the money and were startled to find out that not only was a good chunk of money missing ($500-$600), so were many receipts. I guess after working for us for a year, she decided the fingers could start getting more sticky and if we noticed, well, we're just a couple of old people who are getting senile, right? Who would've expected that? Needless to say, she won't be coming back to our home. The owner Kerri, seemed genuinely surprised and shocked when notified but made no effort to compensate what her employed thief stole. Just that she'd talk to her partner and they'd ask the woman. But she said she knew the woman would deny everything and she's never had any complaints before. That could be because either she hadn't been caught or hadn't had the right opportunity like at our house. Either way, keep your money and valuables locked up if she's your cleaner!! Because we have no proof (after all, who would think to put security cameras in their kitchen??), I'm reluctant to give the woman's name but it starts with a J and it's mud now. Her stealing the money is the only explanation that makes sense. We aren't going to steal from ourselves and any company that comes over doesn't go into the kitchen. So if you hire this company, do so at your own risk and hide those valuables and jewelry. Very disappointed that the younger generations feel entitled to just take whatever they want.
    - Tracey D.
  • Friendly, professional team brought my 14-year-old carpeting back to life! Newer stains were removed; old stains were minimized, allowing me a bit more time before replacement. Not my first time with Modernistic: I'm a repeat customer!
    - Bert R.
  • Modernistic was very thorough and cleaned the dryer vent the best they could. They diagnosed a different problem that needs to be handled by another service. Both gentlemen were friendly, courteous, and professional.
    - Liz M.
  • I should have asked more questions before I purchased this service. I thought the grout lines were going to be sealed with white sealant not clear and would not have purchased this revive if I would have known that.
    - Sally R.
  • Great work. Carpets look amazing. We had our master bedroom, family room and living room all cleaned. Spots came out and dog smells were removed. They even moved a few pieces of furniture with no problem and put Styrofoam blocks under furniture that needed protection. The guys were prompt and courteous and very professional. They did a great job and I would hire them again.
    - Debbie B.
  • Great. I previously sent a review for this job, in which I thought 3 windows were overlooked, but they were not. I sent a letter to the Angie's List email account that reads as such. Dear Angie's List, I recently completed a quality assurance review for Clear Focus Window Cleaning, from Rochester Hills Michigan. I did give them a great review, however indicated that there were 3 windows overlooked. Steve the owner reached out to me to discuss the situation, in which we resolved that he did indeed complete the job as discussed. This was an error on my part and I hope that you can clear any, other than perfect reviews from me. Thank you in advance, John Moore 248 670 1285
    - john m.
  • The best company I have hired for this work on my home. They are clean, professional, nice, punctual. They explained the work they were doing, the extra price, I was well informed before they started. I would recommend them to anyone. Great Job!!!!
    - Elizabeth K.
  • The whole thing went really well. I purchased the coupon through Angie's List but had to pay additional as I had the whole house cleaned. Selective Carpets contacted me right away and we set up an appointment for Oct 8th. They showed up on time, were very professional, and went right to work. The carpets look really good, I had some stains that I thought would never come out and they got them out. I did not rate them an "A" as my carpets were very wet after. I turned my heat on to get them to dry and did not put my house back together until Sunday evening waiting for things to dry out. Wish they would have sucked more water out. However, my carpets look really great and I will hire them again in the spring for my spring cleaning.
    - Tracy G.
  • Excellent . They were very polite, explained everything, pristine uniforms, wore booties and did a thorough job on both items. Showed me camera footage of the ducts before and after...would hire them again.
    - Denise B.
  • the deal was 250.00 for 6 hours of cleaning. This is a good price. The house was completely empty and had been cleaned non-professionally by the previous owners so we thought that Maid Green would give the house a very nice polish before we moved in. Sadly that wasn't the case. Only one person was on time and the cleaner in charge was the one late, so late in fact that we were unable to meet with him prior to cleaning because we had to go to work.

    when we came back in the evening, the house was a freezer because they had turned the air down to 65 degrees and left it running. Also I could' see any difference. I don't know what they did for six hours. The house was empty. It has two small bathrooms yet the ceiling fans were still dusty, the corners behind doors still dusty. Trim around doors dirty, Windows dirty, blinds dirty. So apparently they spent six hours mopping floors in a 2000 sq ft. Just ended up being a waste of money. We won't use them again.
    - Joshua B.
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Cleaners in Commerce Township

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