Get matched with top Garage Door Repairs in Clinton Township

There are 69 highly-rated local garage door repairs.

Garage Door Repair And Installation reviews in Clinton Township

  • A
    B Door
    EXCELLENT MIKE FROM B DOOR RESPONDED QUICKLY TO MY ANGIES LIST REQUEST AND 2 OF HIS STAFF ARRIVED ON TIME AND REPAIRED MY DOOR EFICIENTLY AND PROFESSIONALLY AT A VERY FAIR AND REASONEABLE PRICE. THEY ALSO ADJUSTED MY DOOR OPENER AND IT WORKS BETTER THAN NEW.
    - JEFFREY S.
  • A
    A-1 Garage Door Repair Systems of Michigan
    Everything was great! They came out when they said they would (1 day later because they were busy and even apologized for it!) I received fast, friendly service and the cost was very reasonable! Wonderful company!
    - Gia C.
  • F
    Town & Country Door LLC
    FRAUD! I waited to post this review. The review and ratings could have taken several different directions. But after not hearing one thing from the company after the initial incident that I will describe below this is how the review and ratings ended up. The company made no attempt to at a minimum apologize, explain or acknowledge what happened, or/and try and restore any sense of integrity, reputation, or trustworthiness by offering any sort of restitution or responsibility for the fraud. First, Town and Country Door did underbid the job. (reason for n/a price rating: If it would have not been underbid it would have been the highest bid that I received on Angies list and I would not have even scheduled an appointment.) this all started with contacting town and country by email with pictures to get a bid on replacing one spring and cables on two separate garage doors. One spring broke door 1 and cables frayed and on door two I was replacing the spring and cables doing preventative maintenance. After all who would want a garage door slamming down on a person or a vehicle. I received email bid from Town and country. I confirmed the $225 price in a subsequent email. It was confirmed. In addition, I asked more questions about spring mechanical rates and warranties. I was given a warranty of 3 years on the springs, 1 year on the cables, and 90 days on the labor. Well I read a review for Town and country posted on 11/18/18 and it said that Angies customers get a 5 year warranty on springs. I could not understand why a 5 or 3 year warranty was given on springs to different customers? I sent Town and country another email inquiring if the spring manufacturer changed for the warranty to change from 3 to 5 years trying to find out why I was told something else. Town and country replied saying that the springs were the same manufacturer and if it made me feel better to schedule the appointment I could have the 5 year warranty on springs also. I scheduled the appointment after all my last questions were answered with the 5 year warranty on springs. I also must say that while I was emailing back and forth I felt pressured to schedule an appt asap. I even explained that I was in no hurry and that I was collecting information and estimates. I was also told in my email replies that the technician would be able to lift the garage door prior to working on it and I could move the car out so the door could be worked on without the car there, which when the technician arrived was not the case. In addition on the pre-printed receipt it stated 1 year warranty on parts towards the bottom, so more selectivity. If you don't ask you get a one year?! When I received my receipt I made sure that it stated 5 year on the receipt. Frank, the first technician crossed off the 1 and put 5. For these reasons i really do not know anything about the quality of parts that i received therefore i rated them n/a. and it has been less than a year that they were installed. I set up a seven strand led work light on a ladder so the technician would have ample lighting. When Frank arrived he handed me his business card and introduced himself. Frank told me the car could not be moved out before he worked on the door and he didn't know who or why someone told me it could be done. I also verified the $225 price I was given and Frank told me that it could not be done for that price. Frank told me he had 20 years experience. I was also told by Frank that the cables looked fine on the door with and without the broken spring. And "since the spring on the other door was not broken why replace it everyone waits until it breaks", he said. The spring on the not broken door was coming unscrewed at the bottom due to a cracked 2x6 piece of wood, which was acting as a spacer. He said he would move the spring over to the not broken piece, which would then be only a 3" piece of wood. I questioned why the 2x6 board would just not be replaced. He said again he would move it over and never really answered why. (after the second technician was sent out I imagine/guess that Frank really didn't have the supplies or inclination to change the board out. The second technician had a heavy duty pick up truck with multiple tool boxes in the bed and Frank arrived in a minivan without the same kind of layout to store excess needed supplies). it seems logical to me to replace a cracked board spacer or not. I explained that 225 was the price I was given and I was not going to pay more. I looked up the emails and gave him the names of who signed the emails. Frank called into the Town an country office. He said to the person he was talking to at the office that "I dont think there is any money in this job." Frank got off the phone and tried to explain to me that the price given was for one door not both doors. Again i said I sent in pictures and confirmed the bid prior to scheduling the appt. I asked him to leave since there was no way I was going to pay a price that I was not given besides the fact it would then be my highest bid plus they were changing the price. I asked Frank to leave. He then said there was service fee. Presumably they wanted to get some money out of me just for showing up. I said no one ever told me about a service fee either and I was not going to pay for that. I asked him to leave several more times he told me I could call into the office and he did eventually leave. At this point I was not going to call into the office since town and country gave me one price and expected me to pay another price and I had already scheduled and gotten ready for the appointment at this point for no reason. I received two calls from Town and country right after Frank left that I sent to voicemail. The second call a message was left. I listened to my voicemail after moving the other car back in the garage and took down the work lighting. While i was pondering my list of who to call next to do the job, i listened to the message. Josh, a manager from Town and country said that he spoke with the owner and they would honor the bid the person in the office responding who made the mistake in his reply gave me. I called Town and country back and they said they could send Frank back out an hour or so later. In the mean time, I was getting an intuitive feeling that I should mark the cables and not broken spring so I could tell if they were changed. I was trusting the company to do the job after all the positive reviews but after the initial on site contact I guess something felt off. (in retrospect I should have now just went with another company, the turmoil is not worth it) after I searched and got a white paint pen and that was not really showing on the dirty cables. Then I thought of nail polish. I searched the house and found some orange nail polish I painted it on all 4 cables towards the bottom portion of the cables and the not broken spring. Frank arrived for the second time. He got to work on the broken spring door first an I mentioned when he came back the right side cable was indeed frayed on that door ( I saw it when I was painting the cable.) I moved the car up on the broken spring door and then out after the spring was replaced and Frank opened the door so he could get to the garage door trolley and automatic unit. I asked him if he wanted tea, coffee, water when he arrived. He opted for tea. I made him tea twice and brought him out more hot water when he left and told him he could take the thermal cup. He was personable we chatted some about his health scare and he told me how his wife volunteers and makes no money and asked me some personal questions. I even printed him off some info off the internet. I did not spend the entire time in the garage being a technician babysitter. I checked how the work was going here and there and asked about his tea supply. After all you should be able to trust strangers you are inviting into your home via repair companies after some due diligence of reading reviews asking around, etc. Being a single female this may matter too me and not someone else, however. I did notice when i was out there checking in that the replaced springs were left on the floor but there were no cables on the floor anywhere. Frank finished the job on both doors. Frank showed me a longer lag screw used on the not broken spring replacement and said he was able to get the screw in the header/stud through the cracked board and did not move the spring over. Both garage doors were up at this point. the garage reeked of wd40 so much so the garage smelled toxic for months. I looked at the cable around the spool at the top of the door since the cables wind up when the door is up (i now assume that is was intentional to leave the cables rolled up) and the cables looked shiny new not at all dirty. Frank put a neon yellow sticker on the inside of the garage door without asking with Town and country phone number on it another words an advertisement. The sticker says on it We do good work" The name you know the garage door company you can trust!" None of which is true to me after this installation/repair. In fact is should say just the opposite! It peeled off easy, luckily. I followed Frank out to his minivan and gave him my credit card to swipe after he rewrote the invoice at my request since he wrote on it that i asked him to leave when he came the first time. I wanted the receipt not to say that on it so no confusion would be made if the work was done or not and I made sure the 5 year spring warranty was on there. After Frank left I swept out the garage since the cars were out of there and took down the work lights. I went inside to finish doing what i was in the middle of. I sat on the couch and then it occurred to be I should go back into the garage and check the cables while the door was down the same day and not wait until the next day. Well here is where the FRAUD comes in. The cables on the not broken garage door were NOT replaced! Low and behold my orange nail polish was visible on the both of the cables for the door that did not have a broken garage door spring. I immediately took pictures and called up Town and country. I asked to speak to Josh. He left for the day. I asked if a manager was on duty he asked if he could help and I said I needed a manager. I did not want to have to explain everything twice. He got I believe it was Damian on the line. I explained that I painted the cables with nail polish and they were not replaced and I could send him pictures. He said how many of the cables as in all four. I said two cables on the second door. He said that's how many were suppose to be replaced. I said no it says on my receipt 2 sets of cables were replaced (4 cables) and that my estimate said the cables and springs on both doors. He told me hold on. I was on hold about 6 minutes. He came back on and said he talked to the owner and he was sending a technician out to change the cables. I requested a different technician since the first one, Frank was suppose to have changed them in the first place. He was sending out I believe it was Richard, in about another hour or so he was going to phone when he was on his way. I replied and said this is a big deal not replacing the cables when there were suppose to be and he said something like yeah he new. It didnt seem to me like it was any big deal to them. I set up the work light again and moved the car out of the garage and waited for Richard. at this point a sinking feeling came over me, this entire thing made be question the company's/technicians trustworthiness. I even started to wonder if everything was still in my garage. I did not notice any big things missing. I wondered if the springs were the right size since they were smaller in diameter then the old ones. Maybe a smaller size is put on so the automatic door/trolley stop working break prematurely so Town and country will be called back. At this point all kinds of things were rolling through my mind talk about stress for a simple repair. Richard arrived and I showed him the nail polish marks which he did not seem to be to interested in me pointing out. Obviously he wouldn't be there if there weren't any so he may have felt no need to look at them. I tried talking to him about this in fact being fraud while he was getting supplies out of the back of his pick up bed. I also commented on what a nice pick up truck he had and why he need such a heavy duty one. It was like a semi pick up extended cab extended bed. (I guess you have to be a pick-up person, which I am, to relate, lol) He said his truck was used for most of the door installations. He just seemed like he wanted to get out of here as fast as he could and not have to deal with this or make personable conversation. I left him alone asked him if he wanted any coffee tea water also (he did not) and I went in the house. I went to check on him once he was still working. I went out again when he was done. I thought to ask if the springs were big enough but not about the split board. I said that after this my trust wasn't there with Frank and the springs were smaller. I explained Frank was nice an personable and I brought him tea twice but again I wasn't sure after he did not replace parts that I paid to be replaced! Richard unlatched the trolley and moved the door up and down freely. He explained spring technology changes and they seemed to be working fine. He held the replaced painted cables that were wrapped up in plastic bag and asked me if i wanted them. I asked didn't he want to save them and show them to the owner? So he took them (like i was forcing him to) but said nothing about going to show them to the owner or any real care about the entire incident. he could have even been the owner for all i know. I even contacted my brother to relay this experience. My brother could not understand why Frank would not have replaced the cables. He figured that Frank would be getting paid by the job or hour so what difference would it make to him. Also maybe the reason when Damien first said that those cables were not suppose to be replaced in hind-site maybe the Town and country office told Frank not to replace them and just try and clean them up. There was so much WD40 used that there were puddles on the floor, streaks (that you can see in the pics) of it down the door/wall. you think it would be standard to clean up any oily over spray besides taking the parts old away. Plus braided wire/cable isnt even that expensive it costs $8.26 for a spool 100 feet of 20 gauge. I realize it changes in price depending on gauge and the wire on the door looks like it may be a smaller gauge but they could even be buying it in a bigger spool, so it would be cheaper than that. Regardless is it pennies spent for one strand of cable on one side of the door so why not replace them?! Why risk the companies reputation or take advantage of a customer which could be a loyal customer for future business and referrals? Also how did Town and country get all these highly rated reviews? maybe i am the only one who colors their cables! I am not sure if it was just because i was a supposed clueless female category or all customers are treated like this. All of the people I dealt with did remain courteous and polite at all times. Thus, I am really perplexed at this fraudulent incident with no explanation, apology, lack of care or concern, etc. Since both managers claimed to contact the owner, I was in all honesty expecting a call from the owner or at a minimum from Josh the first manager I had contact with. Instead the reaction has been more like a standard practice that they seem not one thing wrong with. If Town and country did not want to do the job after they realized it was underbid they did not have to do it! They called me back twice to do the job underbid; I did not contact them until they left me a message. Needless to say like I said after all this, not knowing for sure if the springs are the correct size, if the spacer board should have been replaced on the non broken spring door, if the promised warranties are still going to be valid especially after writing this, the sleepless nights and mornings pondering all this, and hours spent typing this review trying to account my experience as precise as possible, at this point i just hope to get five years out of it all with no added wear and tear. about 6 days after installation i noticed light coming in from the bottom and side of the door two the one that the cables were painted orange. i could stick my finger underneath the garage door without any problem. the gap was prevalent. I called town and country and they were sending someone out asap. which was a day or two later. i asked who they were sending if it would be Richard who installed the cables that were not replaced the first time. they said no and were going to send Frank the one who did not replace the cables to begin with. Well he was still employed working there so i can only assume that it is standard practice or that he was instructed not to replace parts that were paid for. Needless to say i asked them to send someone else. Brian came out. he took the time to adjust the door and answered all my questions he was professional and friendly. he looked at the first door with the broken spring i though it seemed like it was chugging a little on the way up making a not usual noise and may need some kind of adjustment, which he looked at and adjusted. he also confirmed the springs were the correct size and that screwing the spring bolt into the header/stud was adequate and even explained a question i did not ask about it being common to here a noise as the spools were filling up with the last of the cable when the door is raised. the next day i received a phone message checking up on the service call which surprised me since I received zero phone calls when they first came and installed all the parts the first and second time they came out in the same day of the initial install. again the fraudulent paying for parts and not getting them replaced was never addressed. it's like they found nothing wrong with doing that! i included pictures of the broken spring before and after repair on door 1, not replaced right and left side cables with the color marking, nail polish used for the color marking, spring coming loose from wall and spacer board before and after repair on door 2, the light coming in from the left and right side of door two before adjustment.
    - lisa k.
  • F
    Sterling Door LLC
    I ended up not hiring Sterling Door. At first the responses were answered in a timely manner but by last email never was after i said, "the price keeps going up and you are not even hear yet and sorry but too funny ...extra charge for a cotter pin ive done that takes seconds. " I was looking to replace a spring and necessary cables for two separate garage doors and which is what I requested a quote on in my emails with pictures. Needless to say I got an uneasy feeling that once Sterling Door gets to your house they will upcharge/add charges to everything. The first email I was given a quote of "You���re probably looking around $70 - $80 (plus tax) per spring plus $89.95 plus $25 labor. If you need cables, you���re looking around $40 plus tax." You can see from this response that it does not specify it it is for 2 doors like I asked. The second email when I asked further questions and wanted clarifications I responded with: "Thank you. However what is the 89.95 for it just says plus 89.95 and doesnt describe the fee? Also is the cable fee for both doors (4 cables), one door (2 cables) or each cable (one cable)?" The next response from Sterling was; "The $89.95 is for the service call. The cable price is for two cables on one door." BEWARE, This is the only company out of 6 that I contacted that charges this outrageous service call fee. From my emails back and forth I can say this is ploy for them come out to your house add fees not mentioned/change fees and then when you say no you never told me that or I do not agree they will charge you this $90 fee just for showing up! The entire job is off site form their business it is the nature of that type of job there should not be a service fee at all. And I also like how the response email did not say what it was and I had to ask about it, shady in my opinion trying to sneak a charge in there. Then I asked; "is the labor 25 total or per door? " Sterling doors reply: ���"The labor cost would cover one door (Cotter pin may be additional labor charge ��� if the technician have to take apart the pin). If we replace the spring and cables on the other door, there would only be ONE service call plus labor and materials. Estimate would be $50 labor for both doors. Please note: This is an estimate and prices are subject to change based on the condition of the door and materials needed to complete the repair." Then I sent my last email (that i mentioned in the first paragraph): "the price keeps going up and you are not even hear yet and sorry but too funny ...extra charge for a cotter pin ive done that takes seconds." Since I called them out on the price going up and up and up I never received a response back and that was 5 days ago! So this to me confirms my suspicions 100%. They did remain professional until they never responded and that is just bad business and rates them down to an F for professionalism in my book. Needless to say I will avoid this company. They are not upfront/honest and I imagine hundreds of dollars would be added to the estimate by the time they left. I do understand that what an estimate is and that it can change but to not be upfront with total costs and add labor for replacing a cotter pin along with a service call, those are red flags for me. Sterling doors please not warning also is more shady they are basically confirming to me after all the emails that the price will go up so expect it. And they are giving the warning to cover themselves when it does go up and once they get to the house you will be stuck paying the 90$ so you know would just have to eat all the other added costs to come and not to waste the 90$. The total given estimate was given as 380$ plus tax after my calculation, since they could not give me a total dollar amount themselves, without any of the not sure subject to change warning fees that were sure to come. Plus at 380$ plus tax this was the highest estimate on Angies list that I received and it wasnt even final it was going to go up; therefore I could not fill in the approximate cost of service as it is unknown and astronomical to me! [Sterling Doors last contact to me was 2/27/2019. my last email was sent on 2/28. After the initial contact email I emailed on my personal email since when you are on a companies Angies webpage and click on the email icon next to the see phone number the email message window that pops up does not let you attach photos; so I did not think I could and I asked Sterling Door for their email address, which they supplied and how we corresponded. I did realize after a business responds to the pop up email message and they reply you can go to your user Angies email page and then you can attach photos thru Angies list.] Attached photos are of both doors that I wanted to replace the spring and cables on. The one door the spring and cables broke. the second door the spring and cables were not broken; I wanted to replace them for maintenance.
    - lisa k.
  • A
    RL Garage Door Solutions LLC
    Highly recommend! I thought I had completely destroyed my garage door after trying to replace the springs myself and was ready to buy a new one. We called Garage Door Solutions and they were at my house within an hour and had the old door fixed and operating with 45 minutes of arrival. Do yourself a favor and call them if you need any repairs done to your garage door.
    - Mark L.
  • A
    Mammoth Door & Construction Services
    Technician Steve arrived within the arranged time frame. He was very professional and explained exactly what he would be doing. We were experiencing a problem when using either the car remote or inside wall unit to close the door. He explained it was a sensor issue and he also detected a short in the wiring by the sensor. He took care of it and everything works like it should. There was an additional part we had to purchase (minor) that went along with replacing the rollers, but we were very pleased with the job.
    - Terri M.
  • A
    Sterling Door LLC
    Got a call within a few hours (Sat afternoon). Repair man came over and worked for about an hour due to the difficulty of replacing a pulley that is no longer manufactured. Did a great job and charged a fair price. Very friendly and professional.
    - Larry T.
  • A
    Mammoth Door & Construction Services
    The work done was good. They were very professional. I will use them again. 

    I wanted them to come back and do weather stripping. I called and haven't got a call back.

    - Audrey L.
  • D
    A1 Garage Door Repair Birmingham 248-838-1510
    We called A1 Garage Door Repair company after the ridiculous quote we got from Precision Garage Door($554-see review). This one quoted us $365, $305 for the springs $60 for labor. When we asked about the Angie's List coupon($75), he said that he would then have to charge us the "regular" labor charge of $135 which then the job would be $440 minus the $75 coupon, taking it down to $365. Another scam! We told them to have a nice day as well. This is why I am done with Angie's List. This was a good idea when started, but is now bought & paid for and does not cater to the customers best interest. If you don't go and read the other review, we ended up hiring Michigan Garage Door Maintenance, who replaced both springs for $175.00! FYI: replacing garage door springs should only be around $150-$200 complete..do your homework!
    - Mary H.
  • F
    Precision Garage Door of Southeast Michigan
    I was leery to begin with, due to past experience of hiring a company through Angie's list, and being over charged, even with a so called coupon, but did so anyway. This Company is a total rip off! This is the third company I've hired through Angie's List, that is a total scam. I am done with Angie's List. We had one broken spring on our garage door. After they inspected, we were quoted $554 to replace springs and some bearings. We asked how much without bearings, and were told that it would only be about $100 less, however he would NOT replace the springs alone. When asked about Angie's List coupon, we were told that was price with coupon. Obviously we refused the work, but of course we were charged a $75 service call fee. Yes, we were told that would be deducted if services were performed, but we thought that because it was through "Angie's List" is must be good, and we would have the work done. Just the opposite. Should have listened to my instincts. We ended up hiring another company that was up front with their pricing, completed the job quickly and efficiently, said we definitely did not need bearings, and..wait for it..replaced both springs for $175.00! Need I say more? Go to Michigan Door Maintenance. FYI: replacing garage door springs should only be around $150-$200 complete..do your homework!
    - Mary H.
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